Grounding Instructions; Return Goods Policy - Aztec S2H-200 Owner's Manual

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should electrically malfunction, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment grounding
conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER!
Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug
provided with the appliance. If it will not fit the outlet, have a proper Outlet installed by a qualified electrician.
This appliance is for use on a nominal 120volt circuit, and has a grounding plug that looks like the plug illustrated in Figure 1
below. A temporary adapter illustrated in Figures 2 and 3 may be used to connect this plug to a 2 pole receptacle as shown in
Figure 2 if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded
outlet (Figure 1) can be installed by a qualified electrician. The green colored rigid ear, tab, or the like extending from the
adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is
used, it must be held in place by a metal screw. Grounding adapters are not approved for use in Canada. Replace the plug if the
grounding pin is damaged or broken. The Green (or Green/Yellow) wire in the cord is the grounding wire. When replacing a
plug, this wire must be attached to the grounding pin only. Extension cords connected to this machine should be 12 gauge,
three wire cords with three prong plugs and outlets. DO NOT use extension cords more than 50 feet (15 m) long.

RETURN GOODS POLICY

As a Aztec Products, Inc. customer, you are aware that the equipment we design and build is both innovative and unique.
Since this is true, in order to troubleshoot our equipment, we rely heavily on returned defective or failed parts so that we can
examine firsthand the causes of failure While this may at first be an inconvenience, ultimately you benefit from safer and
better designed machine components. Please give us the opportunity to serve you better by following these RGA (Returned
Goods Authorization) rules.
1. We maintain the serial number, date of shipment or sale, and customer name on each piece of equipment sold. If you
were the purchaser, please reference that information on your request for replacement or repair. If you purchased the
equipment through a distributor, please contact them first. If you are not satisfied, contact Aztec Products, Inc. and give
us the Distributor name, purchase date, and the serial number of the product.
2. Order the replacement part from your distributor or Aztec Products, Inc. by calling 800.331.1423 during normal business
hours (8:30-5:00 Eastern Time). We will ship warranted parts at our expense.
3. When dealing with Aztec Products, Inc., ask for an RGA number when you are ordering the replacement part. Return the
failed part to us within 30 days, freight prepaid, exactly as it was at the time of failure. Our inspection and evaluation will
attempt to determine the probable cause of failure.
4. If our inspection reveals that the failed part was defective, we will credit your account for the entire amount of the part
including your cost of return freight. When incomplete parts are returned for credit, their condition or state of in
completion will be assessed against the credit claim at the sole discretion of Aztec Products, Inc.
5. We also offer to do warranty related repairs free of charge at our facility. Arrangements must be made in advance as
outlined above. We will not accept freight collect returns or returns that do not indicate the RGA # on the packing list.
Your satisfaction in all of your dealings with Aztec Products, Inc. is extremely important to us. We intend to be reasonable on
any matter that is related to our warranted service or other wear-related problems which our customers feel need attention.
Please help us to help you. Before assuming that a part is defective, check the repair manual to see if the problem might be
something that you or one of your employees might be capable of correcting. If it is not, follow the above policy and depend
on us to respond quickly and responsibly.
PLEASE NOTE: FOR NORTH AMERICA ONLY
FORM S2-S2H200-1 AZTEC CARPET/HARD FLOOR EXTRACTOR (10-25-02) - 3