Fault
"E:30/-20"
The appliance is not
working.
The programme does
not start.
Cause and troubleshooting
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
Inicio/Pausa + Carga.
▶
Door is not closed.
Close the door.
1.
Press
Inicio/Pausa + Carga to start the pro-
2.
gramme.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 32
▶
Terminado en / em is activated.
Check whether
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
Inicio/Pausa + Carga to start the pro-
4.
gramme.
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 37
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 54
Inicio/Pausa + Carga.
Terminado en / em is activated.
Troubleshooting en
45