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Warranty and Service
Terms and Conditions of Sale
Our Conditions of Sale (ref: COND: 1/00) set out Delta-T's legal obligations on these
matters. The following paragraphs summarise Delta-T's position but reference should
always be made to the exact terms of our Conditions of Sale, which will prevail over
the following explanation.
Delta-T warrants that the goods will be free from defects arising out of the materials
used or poor workmanship for a period of twelve months from the date of delivery.
Delta-T shall be under no liability in respect of any defect arising from fair wear and
tear, and the warranty does not cover damage through misuse or inexpert servicing,
or other circumstances beyond our control.
If the buyer experiences problems with the goods they shall notify Delta-T (or Delta-
T's local distributor) as soon as they become aware of such problem.
Delta-T may rectify the problem by replacing faulty parts free of charge, or by
repairing the goods free of charge at Delta-T's premises in the UK, during the
warranty period,
If Delta-T requires that goods under warranty be returned to them from overseas for
repair, Delta-T shall not be liable for the cost of carriage or for customs clearance in
respect of such goods. However, we much prefer to have such returns discussed with
us in advance, and we may, at our discretion, waive these charges.
Delta-T shall not be liable to supply products free of charge or repair any goods
where the products or goods in question have been discontinued or have become
obsolete, although Delta-T will endeavour to remedy the buyer's problem.
Delta-T shall not be liable to the buyer for any consequential loss, damage or
compensation whatsoever (whether caused by the negligence of the Delta-T, our
employees or distributors or otherwise) which arise from the supply of the goods
and/or services, or their use or resale by the buyer.
Delta-T shall not be liable to the buyer by reason of any delay or failure to perform our
obligations in relation to the goods and/or services, if the delay or failure was due to
any cause beyond the Delta-T's reasonable control.
DL6 User Manual v 1.3
Warranty and Service
33
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