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pagertec DELUX Installation Instructions Manual

Service call system with data collector
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DELUX SERVICE CALL SYSTEM
WITH DATA COLLECTOR

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Summary of Contents for pagertec DELUX

  • Page 1 DELUX SERVICE CALL SYSTEM WITH DATA COLLECTOR...
  • Page 2 SERVICE CALL SYSTEM INSTALL INSTRUCTION AND USER GUIDE 1. Hardware Installation of Service Call System – LCD monitor To connect the gateway to the LCD monitor, please follow the steps in the picture below. Setting Up Data Collector via HDMI To set up your Data collector to a display via HDMI it is important to connect the Data collector to the power.
  • Page 3 Find the HDMI output on the Data Collector. You can connect an HDMI cable directly to an HD Display that accepts HDMI inputs. (HDMI cable is not included) 3. When connected to the Display it will show the main live view set by factory settings.
  • Page 4 Connecting Data Collector to LAN When Connecting your data collector via LAN it is important to Connect the RJ-45 Cable to your network. (RJ-45 is not included) 1. Connect the RJ-45 from your data collector to your Router or Switch. The Data Collector will automatically receive an IP address from the router.
  • Page 5 3. Check your network settings to see which IP address has been assigned to the Data Collector. Tip: If you connect an external display via HDMI to the data collector, You will see the assigned IP address to the Data Collector. 4.
  • Page 6 Setting Data Collector on Static IP Some Locations prefer to use a Static IP connection vs. a reserved DHCP. This is possible by going to the Data Collector internal settings. To do this you will need to connect a USB Keyboard and mouse to the ports of the Data Collector.
  • Page 7 3. You will need to escape the Table Location Program by Pressing Ctrl+F4 4. Right Click on the top right the “up and down” settings. 5. Click on “Wireless & Wired Network Settings”...
  • Page 8 6. Select the following in Configure select> Interface> eth0 7. Remove the check mark on “Automatically Configure empty options” 8. Select and fill out the IPv4 or IPv6 Address you would like.
  • Page 9 9. Then in the Router settings you can add your Gateway IP. 10. Then click on “Apply” 11. After settings are applied then you will need to reboot your Data Collector. To do this escape the Table Location software again (Ctrl+F4)
  • Page 10 12.Click on the Raspberry Pi logo on the top right of the screen. 13.Select “Shutdown” 14.Select “Reboot” 15. After the system reboots it should be set to the Static IP address you set it to.

  • Page 11: Testing Your System

    Note: If your call is not appearing on the display. Your call button may be out of range. Please contact Pagertec for more information on how to increase the range of your system. Understanding the Live Views There are 2 views in the Live view screen.
  • Page 12 2. Auto Tag Mode: In this mode you will only see the calls where a call button was pressed. Logging in to the Data Collector Settings 1. To login to the Data Collector click on the exit live view button. 2.
  • Page 13 4. You will need to select a name for this page. 5. Then, select the number of call points you wish to see on this page. And the system code. The system code is provided by Pagertec. 6. Then set a Username and password to log in to that page.

  • Page 14: Advanced Menu

    To modify the labels that appear on the screen click on the Label Edit button. Under the PID section you can see a list of all your call buttons. The INFO area is the message you would like for it to appear on the display. There is a max of 5 characters for this section. ADVANCED MENU SITE BASE The Site Base area allows you to change the title to your list.
  • Page 15 TAG / RANK MODE Tag Mode setting allows you to change the way calls are viewed in the Live View section. Auto Tag: will show all the calls coming in and adjust the size of each call to fit in one page. Rank Tag: will show the last 6 calls and can be sorted by different options.

  • Page 16: Fcc Compliance And Advisory Statement

    FCC COMPLIANCE AND ADVISORY STATEMENT This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.