Related Manuals for EARDATEK KINGSAT P8
Summary of Contents for EARDATEK KINGSAT P8
- Page 1 Quick Installation Maritime VSAT P8/P8E/P8+E Standard Version 2.2...
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Page 2: Table Of Contents
Contents www.eardatek.com Preparation for Installation Antenna First Installation Checklist Part 1 Antenna Installation Site (ADU Preparation) Part 2 ACU and Modem (BDU Preparation) Installation Step 1 Mounting Antenna Step 2 Connection Diagram Step 3 Confirm All Connections Step 4 ACU Setting Procedure... - Page 3 Appendix Sub-page IP info Sub-page Monitor page Sub-page Version page Sub-page MODEM info page BDU upgrade with Web Interface CPI test with Web Interface Web Interface Setting page--Rx setting Web Interface Setting page--GNSS setting EL Adjustment with Web Interface...
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Page 4: Preparation For Installation Antenna First Installation Checklist
Preparation for Installation Antenna First Installation Checklist www.eardatek.com For the first installation, please follow the steps below. Check each step to ensure that the antenna is installed and used correctly.Each step after well done with mark "√". Part1 Antenna Installation Site (Above Deck Unit Preparation) Attention: Keep safe distance for radiation hazard. -
Page 5: Part 1 Antenna Installation Site (Adu Preparation)
Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 1.Attention: When VSAT working especially transmitting signal, make sure 100% keep safe distance (15m far from ADU ) for radiation hazard. Radiation Hazard Area No nearing 10° 10° Safety Warning... - Page 6 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 2. Check if any obstructions exist with EL range -15°~120°. Make sure antenna is free of obstructions ,it can transmit and receive the satellite signal fully. The optimized site is that 360° free of obstruction when pointing to sky.
- Page 7 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 3.Check mounting mast site. The optimized site has (1)Minimum vibration (better far from engine) (2)Keep safe distance to Radar or other RF transmitter (aviod fan beam ±15°of Radar, keep distance to Radar minimum 3m).
- Page 8 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 4.Check physical solidness of mast. Make sure the mast has (1)Enough height ,must be free of obstructions. (2)Good flatness, plateau is below (3)Good grounding, exposed metal is above 40mm.
- Page 9 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Installation Site Selection and Case Analysis The optimal sites The following installation cases are the optimal sites.
- Page 10 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Installation Site Selection and Case Analysis Can be optimized The following installation cases are not the optimal sites and can be optimized. Too close to the mast, the antenna may be obstructed at mast direction.
- Page 11 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Installation Site Selection and Case Analysis Must be optimized The following installation cases are not the optimal sites and must be optimized. Too close to the mast, antenna can not get 360° free view to sky.
- Page 12 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 5.1： Unpack carton and take out the accessories.Remove the fixing screw on the radome bracket that secures the antenna to the pallet using a wrench.
- Page 13 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 5.2： The antenna comes with the lifting straps pre-mounted from the factory. Take out the shackle from the bottom of the lifting straps and unscrew it.
- Page 14 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 5.3 Remove radome. Then remove 4 red fixing bolts of safe delivery purpose. After that, fix the radome with bolts, put back the lifting straps, and tighten up the shackle.
- Page 15 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 6.Check Material List in the carton.
- Page 16 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 7.Check connecting cables. We supply below accessories for each unit of antenna. 2 * 30 meter coaxial cable （RG11 black color） 2 * 1 meter coaxial cable （RG179 gold color）...
- Page 17 Preparation for Installation Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com Step 8.Check connecting diagram. coaxial cable 30M with RG11 coaxial cable 1M with RG179 network cable with RJ45 plugs We recommend cable type according to P8/P8E/P8+E cable length, as follows:...
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Page 18: Part 2 Acu And Modem (Bdu Preparation)
Preparation for Installation Part-2 ACU and Modem (BDU Preparation) www.eardatek.com Step 9.Check ACU. Check each port of rear panel connection. Front Panel of ACU USB port,for Indicators, show 256x64 OLED display, Buttons for ACU operation upgrading antenna shows all status and firmware of ACU... - Page 19 Preparation for Installation Part-2 ACU and Modem (BDU Preparation) www.eardatek.com Step 10.Check connections of ACU , Modem and Switch. coaxial cable 30M with RG11 coaxial cable 1M with RG179 network cable with RJ45 plugs e.g.Router e.g.IP Cam e.g.VoIP Modem TX...
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Page 20: Installation
Installation Step 1 Mounting Antenna www.eardatek.com Check the condition of the lifting strap and that the shackle is tightened up. Lift the antenna above the mast using a crane and carefully put the antenna down on the mast. Mounting antenna with below accessories. -
Page 21: Step 2 Connection Diagram
Installation Step 2 Connection Diagram www.eardatek.com Prepare cables and make sure connections as below diagram. Supplied cables 2 * 30 meter coaxial cable （RG11 black color） 2 * 1 meter coaxial cable （RG179 gold color） 2 * 0.4 meter network cable with RJ45 plugs... -
Page 22: Step 3 Confirm All Connections
Installation Step 3 Confirm All Connections www.eardatek.com Review all connections. Antenna connections ACU connections Connectors should be sealed with waterproof tape Modem connections... -
Page 23: Step 4 Acu Setting Procedure
Installation Step 4 ACU Setting Procedure www.eardatek.com Turn on power of the ACU. ACU starts to initialize. Error may happen as below shows. This means ACU can not communicate with antenna correctly. Please check below cables connection 1） whether TX and RX coaxial cables are connected correctly 2)whether F-N connectors are tight enough After reconnect and check, then restart system. -
Page 24: Step 5 Acu Ip Setting
Installation Step 5 ACU IP Setting www.eardatek.com Press “OK” to set IP address PORT same as MODEM OpenAMIP setting, “GW” is same as MODEM IP.Press “OK” and “BACK” to save setting . View1_RX View2_IP View Mode View3_TX View4_Status View5_Version Lock1_DVB... -
Page 25: Step 6 Web Interface Login
Installation Step 6 Web Interface Login www.eardatek.com Connect laptop to ACU ethernet port. Make Sure laptop IP and ACU IP in same segment , then go to Browser, input ACU IP. USER: KINGSAT, Password:1234 Now plz follow below guide “Quick Installation Guide with Web Interface”... -
Page 26: Quick Installation Guide With Web Interface
Quick Installation Guide with Web Interface www.eardatek.com Step1.Setup Lock mode in SETTING page Go to SETTING page, select mode (MODEM mode) in Lock Mode Setting , press Enter to SAVE. Another way for setting Lock mode， go to ACU ,... - Page 27 Quick Installation Guide with Web Interface www.eardatek.com Step 2.IP Setting and Protocol setting In SETTING page, set ACU IP address and PORT same as MODEM OpenAMIP setting, press Enter to Save. Plz select the correct communication protocol, default is OPENAMIP-iDirect, press Enter to Save.
- Page 28 Quick Installation Guide with Web Interface www.eardatek.com Step 3. Confirm IP Setting Back to HOME page, check ACU IP VIEW, confirm ACU OPENAMIP IP PORT is same as setting.
- Page 29 Quick Installation Guide with Web Interface www.eardatek.com Step 4.Check OPENAMIP working or not If ACU IP and modem IP is setting done correctly , ACU and MODEM will start to communicate by OPENAMIP protocol. Plz check HOME page, you can see OPENAMIP: connected.
- Page 30 Quick Installation Guide with Web Interface www.eardatek.com Step5.Wait for tracking Double check RX parameters as below, this parameters are all from MODEM by OPENAMIP, antenna is using this parameter to lock the signal from target satellite. Just wait for tracking.
- Page 31 Quick Installation Guide with Web Interface www.eardatek.com Step6. Tracking status If everything is done correctly, you can check monitor window if ACU will receive then command from modem. If yes, antenna will show tracking when L10 and L11 come out.
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Page 32: Step 7 Antenna Operating Status
Installation Step 7 Antenna Operating Status www.eardatek.com After initialization, 1） GPS icon appears， antenna receives longitude and latitude from GPS module. 2） OPENAMIP icon shows blinking , it means OPENAMIP protocol is working correctly between ACU and MODEM. GPS icon OPENAMIP icon 3.ACU and MODEM communicates... -
Page 33: Step 8 Tracking Satellite
Installation Step 8 Tracking Satellite www.eardatek.com When the antenna lock the satellite successfully, ACU shows “ TRACKING” . Now VSAT antenna is working correctly. Then MODEM starts to setup the link. Wait for MODEM to access the network. Press UP button to display all MODEM status information.(now only support X5 X7 IQ200). -
Page 34: Step 9 Testing Internet Link
Installation Step 9 Testing Internet Link www.eardatek.com Connect to the PC and test whether the Internet link is connected successfully. coaxial cable 30M with RG11(supplied) coaxial cable 1M with RG179(supplied) network cable with RJ45 plugs(supplied) e.g.Router Antenna Control Unit Modem TX Modem RX Modem(e.g. -
Page 35: Step 10 Setting Done And Surf Internet
Installation Step 10 Setting Done and Surf Internet www.eardatek.com Now you can connect all IP devices to LAN ports of ACU ,then surf internet. coaxial cable 30M with RG11(supplied) coaxial cable 1M with RG179(supplied) network cable with RJ45 plugs(supplied) e.g.Router e.g.IP Cam... - Page 36 Installation Step 10 Setting Done and Surf Internet www.eardatek.com Connect as shown in the figure below, if user needs to access VOIP phones with VLAN settings. coaxial cable 30M with RG11(supplied) coaxial cable 1M with RG179(supplied) network cable with RJ45 plugs(supplied)
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Page 37: 1-Antenna Status Monitor- View Mode Of Acu
Appendix 1 Antenna Status Monitor- View Mode of ACU www.eardatek.com View1_RX View2_IP View Mode press “ ” button on ACU View3_TX View4_Status View5_Version Lock1_DVB ACU Main Menu Setup1_Lock Mode Lock2_AGC Lock3_Modem Setup2_IP IPSetting Sat Setting Set1_SAT INFO Set2_LNB LNB Setting... - Page 38 Appendix 1 Antenna Status Monitor- View Mode of ACU www.eardatek.com Main display description: OPENAMIP icon,Modem communicating with ACU,only show in MODEM mode Current lock mode: GPS locating DVB, AGC, MOD successfully Current date and time Longitude of satellite Rx parameters for Tracking...
- Page 39 Appendix 1 Antenna Status Monitor- View Mode of ACU www.eardatek.com View display description:Press the right button of the ACU to display the following pages page by page. Internet Protocol address. Longitude of selected satellite. Longitude of satellite BC_FRQ Beacon frequency of selected satellite.
- Page 40 Appendix 1 Antenna Status Monitor- View Mode of ACU www.eardatek.com ACU Software Outline View1_RX View2_IP View Mode View3_TX View4_Status View5_Version Lock1_DVB ACU Main Menu Setup1_Lock Mode Lock2_AGC Lock3_Modem Setup2_IP IPSetting Sat Setting Set1_SAT INFO Set2_LNB LNB Setting Setup3_Parameter Set3_GPS GPS Setting...
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Page 41: 2-Web Interface Home Page
Appendix 2 Web Interface Home page www.eardatek.com All antenna parameters are shown on this page. Real-time status is monitored. - Page 42 Appendix 2 Web Interface Home page www.eardatek.com Sub-pages info indicate different parameters. Capture GPS info Antenna real-time pointing status RX info for Tracking Tx info from modem IP setting ACU voltage and Version view Modem status from Real-time monitor for...
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Page 43: Sub-Page Ant Location
Appendix 2 Sub-page Ant Location www.eardatek.com ANT LOCATION This page shows Antenna location which is got from GNSS module inside antenna. GPS number indicates GNSS satllites number which GNSS module can receive signal at current location. Time Zone setting , go to SETTING --GNSS Setting, GNSS parameters can be setup by manual if needed. -
Page 44: Sub-Page Ant Pointing
Appendix 2 Sub-page Ant Pointing www.eardatek.com ANT POINTING Gyro info: Green light indicates Get Gyro info, Gray light indicates Waiting for Gyro info . 1)Free Gyro Version: Get gyro info from first tracking, antenna will setup coordinate based on first tracking. This is fake Gyro info. -
Page 45: Sub-Page Rx Tx Page
Appendix 2 Sub-page Rx Tx page www.eardatek.com Lock Mode: Make sure Lock mode is MOD AGC_Threshold: Keep default setting. It will effect antenna sensitivity of tracking. Range is 0-255, the bigger figure will make antenna move faster, and decrease sensitivity of weak signal. -
Page 46: Sub-Page Ip Info
Appendix 2 Sub-page IP info www.eardatek.com ACU IP VIEW Make sure OpenAMIP IP and PORT match with opt. file of MODEM. Correct IP and PORT setting is the first step for ACU to communicate with MODEM. IP setting , go to SETTING --ACU IP Setting for OPENAMIP. -
Page 47: Sub-Page Monitor Page
Appendix 2 Sub-page Monitor page www.eardatek.com ACU MONITOR BDU Voltage： This is ACU output vlotage to ADU. Normal is DC 48V. ADU Voltage： This is inside antenna power supply. From ACU, it is 48V. There is one DC-DC module inside antenna(48V-->24V). All antenna power supply with 24V from this DC-DC module. -
Page 48: Sub-Page Version Page
Appendix 2 Sub-page Version page www.eardatek.com VERSION ADU Version： Above Deck unit, means antenna mainboard firmware version. BDU Version： Below Deck unit, means ACU firmware version. this is unique ID for each antenna. Check ACU side, press Right button, check VERSION page. -
Page 49: Sub-Page Modem Info Page
Appendix 2 Sub-page MODEM info page www.eardatek.com MODEM INFO (now only support X5 X7 IQ200) If ACU console port connect to modem console port correctly.Console BaudRate setting. Console Port Setting iDirect IQ200 115200 iDirect X5 X7 9600 After console is connected, ACU can read all modem real-time status directly ,like modem S/N, RX_SNR, Status. -
Page 50: Bdu Upgrade With Web Interface
Appendix 2 BDU upgrade with Web Interface www.eardatek.com ACU Firmware Upgrade You can upgrade ACU firmware with web Interface Setting page. Select the upgrade .bin file, then press Upgrade, then ACU side will receive the .bin file and start to upgrade. it will take about 20s. -
Page 51: Cpi Test With Web Interface
Appendix 2 CPI test with Web Interface www.eardatek.com CPI Test According to NOC requirement, if they need to test CPI so you must Enbale CPI test. You can operate antenna skew offset clockwise or counterclockwise with Skew Offset Setting. Set the degree of Skew offset then Enter to Save. -
Page 52: Web Interface Setting Page--Rx Setting
Appendix 2 Web Interface Setting page--Rx setting www.eardatek.com Rx parameters Setting Modify Rx parameters by manual at this page. This Rx parameters are the one which antenna using for tracking. -
Page 53: Web Interface Setting Page--Gnss Setting
Appendix 2 Web Interface Setting page--GNSS setting www.eardatek.com GNSS Setting Firstly set the correct Time zone, then local time will be updated. If GNSS module get damaged or output wrong Longitude and Latitude, modify it by manual then press Enter... -
Page 54: El Adjustment With Web Interface
Appendix 2 EL Adjustment with Web Interface www.eardatek.com EL Adjustment Elevation sensor adjustment If needed, make elevation adjustment with Offset. This setting must be followed by KINGSAT technical team instruciton. Default is disable . -
Page 55: Tvro Mode With Web Interface
Appendix 2 TVRO mode with Web Interface www.eardatek.com antenna is in TVRO mode, web interface only show antenna status as below. In TVRO mode with web interface , you can not modify any setting, only can view. If you want to change sat parameters, you need to operate with ACU panel button. -
Page 56: 3-Upgrade
Appendix 3 Upgrade www.eardatek.com Reflector TX to BUC TX with DC 24V Feed-horn Board RX + 13/18V Part 2 Upgrade ADU for P series VSAT Main Board Main Gyro SK MOTOR GNSS Sensor SlipRing BLDC Drivers EL Gyro Sensor DC 48V... - Page 57 Appendix 3 Upgrade www.eardatek.com Part 1 Upgrade BDU for P series Normally latest version of ACU firmware is needed, plz follow below steps to upgrade it. Step 1. Get the up-to-date firmware from KINGSAT or official distributor. Step 2. Copy the firmware to USB flash disk and ensure it is at root directory;...
- Page 58 Appendix 3 Upgrade www.eardatek.com Part 2 Upgrade ADU for P series 1.Download and install app ” RemoteWriter” on one Android phone from official distributor. 2.At Setup Mode, select<6. SET OTHERS> then turn on WIFI.
- Page 59 Appendix 3 Upgrade www.eardatek.com Part 2 Upgrade ADU for P series 3. Open the Android phone application "Remote Writer", make sure there is a network connection （4G/wifi） , wait for a few seconds, from "Updating Resources" until "Successful Resource Acquisition" is displayed.The download of the latest firmware from the server is complete.
- Page 60 Appendix 3 Upgrade www.eardatek.com Part 2 Upgrade ADU for P series 5. Return to the "Remote Writer" application, enter the firmware list, and confirm the firmware version of the current device. 6. Select the appropriate firmware version and click the up icon to upgrade.
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Page 61: 4-Troubleshooting Guide
Appendix 4 Troubleshooting Guide---Error Code www.eardatek.com Error Code and Solutions E01. The initialization of antenna mainboard failed, please check connections of Tx and Rx cables and N-F connectors also check the antenna mainboard. E02. The detection of antenna power failed, please check connections of Tx and Rx cables and N-F connectors. - Page 62 Appendix 4 Troubleshooting Guide---Error Code www.eardatek.com Elevation motor issue. Check if the RF cable Gyro sensor issue. Check if EL motor is stuck between LNB and mainboard is Check if the connection of sensor is loose. or belt of EL motor is loose or broken.If not, replace...
- Page 63 Appendix 4 Troubleshooting Guide---Error Code www.eardatek.com Skew motor issue. Check if SK motor is stuck, or belt of Azimuth motor issue. SK motor is broken or the connector Check if AZ motor is stuck of polarization switch is loose. or belt of AZ motor is broken.
- Page 64 Appendix 4 Troubleshooting Guide---Error Code www.eardatek.com Check if cable of cross level motor and Check if the connector of gyro sensor is loose. connector is loose. Check if cable of elevation motor and limit sensor connectors are loose. Check if cable of azimuth motor and Check if cable of skew motor and limit sensor connectors are loose.
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Page 65: Troubleshooting Guide
Appendix 4 Troubleshooting Guide---Failure Cause www.eardatek.com If the SATCOM link broken, it may come from below reasons ( Factors effect link stability) A.Hardware issue. The antenna may miss pointing or have B.Installation issue. If the installation site is not optimal, tracking error, it may come from wrong configuration of... -
Page 66: Troubleshooting Guide
Appendix 4 Troubleshooting Guide---Failure Cause www.eardatek.com If the SATCOM link broken, it may come from below reasons ( Factors effect link stability) E.Interference issue. If not installed with safe distance from RF F.Weather issue. The rain attenuation, caused by source like radar ,VHF Tx antenna, GPS , AIS ,etc., VSAT antenna rain or thick clouds at the location of the antenna will get bad reception effected by RF interference. -
Page 67: Troubleshooting Guide
Appendix 4 Troubleshooting Guide---Web Interface www.eardatek.com If Antenna keep seaching for long time, can not track satellite, So plz login Web Interface to make troubleshooting. - Page 68 Appendix 4 Troubleshooting Guide---Web Interface www.eardatek.com Connect laptop to ACU ethernet port. Make Sure laptop IP and ACU IP in same segment , then go to Browser, input ACU IP. USER: KINGSAT, Password:1234...
- Page 69 Appendix 4 Troubleshooting Guide---Web Interface www.eardatek.com Sub-pages info indicate different parameters. Capture GPS info Antenna real-time pointing status RX info for Tracking Tx info from modem IP setting ACU voltage and Version view Modem status from status monitor console port...
- Page 70 Appendix 4 Troubleshooting Guide---Web Interface www.eardatek.com Check 1 Target satellite is right or not. Check 2 Click to enable OPENAMIP Monitor, check if any command output in this window . Check 3 If not, check ACU OPENAMIP IP and PORT is setting correctly or not.
- Page 71 Appendix 4 Troubleshooting Guide---Web Interface www.eardatek.com Check 4 Check GPS info is correct or not. Check 5 Confirm Lock mode is MOD. Then check RX parameter is matched with modem setting or not. Antenna is using this parameters for tracking, so here is very important!!!RX_IF, LNB L.O, POL, RX_BW/RX_SR this 4 parameters are all from MODEM.
- Page 72 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware Go to SETTING Page---Lock Mode Setting, select DVB, then Enter to SAVE. Now antenna changes to TVRO mode.
- Page 73 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware Go to website www.lyngsat.com Select one of the popular TV satellite to test at your local area.
- Page 74 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware Choose one TV signal for testing. Plz record the key figure. Freq , Pol, SymbolRate, this 3 parameters. e.g. 12721 V 43200 Now this Freq is 12721>11700, so we need to select LO 10600 (Plz note that Freq>...
- Page 75 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware Now go to SETTING page ---- we can input parameters, then press Enter to SAVE. DVB carrier RX_IF 2121 LO 10600 POL V SymbolRate 43200...
- Page 76 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware Back to HOME page, you can check RX parameter is correct or not, then check antenna status, check if it can track this satellite. If show Tracking ,means Antenna hardware is ok without any problem.
- Page 77 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware---operation only with ACU ,not Web Interface Go to ACU side , Press BACK button and hold it on more than 5s, then VSAT antenna will switch to TVRO mode.
- Page 78 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware---operation only with ACU ,not Web Interface Press OK, select your local satellite which is available for signal.We already builtin satellite database inside ACU. you can select or modify it.
- Page 79 Appendix 4 Troubleshooting Guide---TVRO Mode www.eardatek.com TVRO mode for verify hardware---operation only with ACU ,not Web Interface Wait for Tracking. Once Antenna shows Tracking, means antenna hardward is verified without any problem.
- Page 80 Appendix 4 Troubleshooting Guide---Manual Mode www.eardatek.com Manual Test with Web Interface Go to Web Interface of ACU, enable Manual Pointing. Antenna will move by each click with EL+ EL- , AZ+ AZ-. each click step is 0.5°.
- Page 81 Appendix 4 Troubleshooting Guide---FQ&A www.eardatek.com FQ&A The status keeps showing Init or COMM ERROR, what should I do? Now problem is from connection between ACU and antenna. 1. Check all cable connectors at ACU side and antenna side. 2. If connector is ok , we can test below TX cable voltage, it must be 48V.
- Page 82 Appendix 4 Troubleshooting Guide---FQ&A Troubleshooting Guide---FQ&A www.eardatek.com www.eardatek.com 3.Disconnect below RX cable, test voltage, here is Rx cable with control signal, must be 5V. 3.Disconnect below RX cable, test voltage, here is Rx cable with control signal, must be 5V.
- Page 83 Appendix 4 Troubleshooting Guide---FQ&A www.eardatek.com FQ&A The status shows Loss, what should we do? This status indicates a loss of signal. 1.Check if any obstacles at antenna pointing range. 2. If without blockage ,check that ACU side setting AGC_T (AGC threshold) setting.
- Page 84 Appendix 4 Troubleshooting Guide---FQ&A www.eardatek.com FQ&A If ACU did not show OPENAMIP icon, what should we do? Now ACU can NOT communicate with MODEM correctly . 1)Check ACU connect to Modem or not. 2)Check ACU IP and PORT setting. Go to SETTING Page， also check MODEM configuration file...
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Page 85: 5-Block Diagram Inside Radome
Appendix 5 Block Diagram Inside Radome www.eardatek.com Reflector Signal cable Power cable TX to BUC TX with DC 24V Feed-horn Board RF Coaxial cable Network cable RX + 13/18V Motor cable VSAT Main Board Supplied Equipment Main Gyro SK MOTOR... -
Page 86: 6-Radome Dimension
Appendix 6 Radome Dimension www.eardatek.com 247.5mm 4-Φ12 Holes 1100mm... -
Page 87: 7-Specification-P8/P8E/P8+E
Appendix 7 Specification-P8/P8E/P8+E www.eardatek.com Mechanical Specification Operating Specification Dish Diameter: 85 cm(33.5” ) Rx Frequency: 10.70 ~ 12.75 GHz Rx Gain: 39.5dBi@12.5GHz Weight: 68KG(150lbs) (including ACU, LNB and 6W BUC) Radom Size: 110 X 112 cm (43.3” X 44.1” ) Tx Frequency: 13.75 ~ 14.5 GHz... - Page 88 Address: Block A, 2 Jisheng Road ., Nansha District,Guangzhou, PRC., 511455 Phone: +86-20-28662868 E-mail: sales@kingsat-tech.com Web: www.kingsat-tech.com www.eardatek.com...