Further Information; Troubleshooting - JVC GZ-MG364E Instructions Manual

FURTHER INFORMATION

Troubleshooting

The camera is a microcomputer-controlled
device. External noise and interference (from
a TV, a radio, etc.) might prevent it from
functioning properly.
The following phenomena are not
malfunctions.
•
The camera heats up when it is used for a
long time.
•
The battery heats up during charging.
•
When playing back a video fi le, the
image stops momentarily or the sound is
interrupted at junctions between scenes.
Trouble
No power is supplied.
The power does not
turn on, or the battery
operation time is
extremely short even
after the battery is fully
charged.
The access/charge
lamp on the camera
does not light during
charging.
Recording cannot be
performed.
During recording, the
date/time does not
appear.
During video recording,
the 7REC indicator
fl ashes.
Digital zoom does not
work.
•
•
•
L
•
Connect the AC adapter securely.
•
Detach the battery pack once again and reattach it fi rmly.
•
Replace the dead battery with a fully charged one.
•
Make sure to use the camera under appropriate operating
temperatures.
•
The battery is worn out and needs to be replaced. Please
purchase a new one.
•
Charging may stop in places subject to extremely high/low
temperatures to protect the battery. It is recommended to
charge it in places with a temperature of 10°C to 35°C.
•
When the battery is already fully charged, the lamp does
not light. Check the remaining battery power.
•
Recording medium is full. Delete unnecessary fi les or
replace the microSD card.
•
Select the recording medium properly.
•
Touch the DISP button once.
•
The temperature of the camera is increasing. If the
camera continues to heat up, recording may be stopped
to protect the recording medium. In this case, turn off the
power, and then wait until the camera cools down.
•
Change the settings in [ZOOM].
•
Digital zoom is not available in the still image recording
mode.
To solve the problem, fi rst follow the
instructions below.
If the problem is not solved, reset the
camera. ( below)
If the problem persists, please consult your
nearest JVC dealer.
To reset the camera
1) Close the LCD monitor to turn off the
camera and remove the power supply
(battery pack or AC adapter) from the
camera, then reattach it.
2) Select [FACTORY PRESET] from the
MENU.
Action
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