Faults and what to do about them.
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Faults and what to do about them.
Faults
Water is leaking from the
machine.
The machine is not filling
with water.
Detergent is not being
dispensed.
The door cannot be
opened.
The programme will not
start.
The drum briefly jerks or
judders after the
programme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not
satisfactory.
Laundry is wet/too damp.
The spin cycle runs
several times.
The programme is taking
longer than usual.
The length of the
programme changes
during the wash cycle.
Residual water in the
care-product
compartment i .
46
Cause/Remedy
Attach the drain hose correctly or replace it.
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Tighten the screw fitting on the supply hose.
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Have you pressed the Ü button?
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Is the tap turned on?
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Could the filter be clogged? Clean the filter. ~ Page 43
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Is the supply hose kinked or trapped?
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The safety function is activated. Stop the programme? ~ Page 37
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Is the w childproof lock activated? Deactivate it. ~ Page 36
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Is $ selected (Rinse Stop = no final spin)? ~ Page 37
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Can the door only be opened by the emergency release? ~ Page 44
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Have you pressed the Ü button or selected Ready in time?
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Is the door closed?
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Is the w childproof lock activated? Deactivate it. ~ Page 36
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Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Is $ selected (Rinse Stop = no final spin)? ~ Page 37
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Clean the drain pump. ~ Page 42
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Clean the drain pipe and/or the drain hose.
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Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the
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spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Less ironing selected (depending on the model)? ~ Page 33
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Is the selected speed too low?
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Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an
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imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
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switched on. ~ Page 36
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.
Not a fault – the effect of the care product is not affected.
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Clean the insert if necessary. ~ Page 42
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