ETC Paradigm P-TS7 User Manual

ETC Paradigm P-TS7 User Manual

7" touchscreen
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Paradigm 7" Touchscreen
P-TS7 (all models)
User Manual
Part Number: 7184M1220 Rev: D
Released: 2022-09

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Summary of Contents for ETC Paradigm P-TS7

  • Page 1 Paradigm 7" Touchscreen P-TS7 (all models) User Manual Part Number: 7184M1220 Rev: D Released: 2022-09...
  • Page 2 To view a list of ETC trademarks and patents, go to etcconnect.com/ip. All other trademarks, both marked and not marked, are the property of their respective owners. ETC intends this document, whether printed or electronic, to be provided in its entirety.
  • Page 3: Table Of Contents

    Table of Contents Introduction Specifications Help from ETC Technical Services Overview Power and Data Connections NetConnect LinkConnect Service Panel Ports Buttons and Indicator LEDs ControlDesigner Software Setup About Screen Test Touchscreen Sound Comms Mobile App Settings Config Passcodes Protected Pages and Features...
  • Page 4 System Reload Firmware Reset to Defaults Event Log Cleaning the Display P-TS7 User Manual...
  • Page 5: Introduction

    Introduction Welcome to the Paradigm P-TS7 touchscreen user manual. This document applies to all P-TS7 touchscreen models including wall-mount, rack-mount, and portable units (Ethernet and LON). This document is intended specifically for instruction to setup the software on P-TS7 touchscreens. For hardware installation information, reference the installation or setup guide provided with your touchscreen or touchscreen accessory.
  • Page 6: Help From Etc Technical Services

    Help from ETC Technical Services If you have questions that are not answered by this document, try the ETC support website at support.etcconnect.com or the main ETC website at etcconnect.com. If none of these resources are sufficient, contact ETC Technical Services directly at one of the offices identified below.
  • Page 7: Overview

    Overview Power and Data Connections The available power and data connections vary depending on the touchscreen model. Model Description NetConnect LinkConnect (LON) 24 VDC Auxiliary (Ethernet) P-TS7 7" Touchscreen P-TS7-E 7" Touchscreen (Ethernet only) P-TS7-P 7" Portable Touchscreen P-TS7-PE 7" Portable Touchscreen (Ethernet only) Portable Touchscreens (P-TS7-P) connects to the Paradigm control system using a portable receptacle station (UH1RS) which supplies both power and data to the touchscreen •...
  • Page 8: Netconnect

    NetConnect NetConnect uses Power over Ethernet (PoE 802.3af) communications to connect between the touchscreen (P-TS7/P-TS7-PE) and the Paradigm Processor. Reference the related touchscreen installation guide for details on hardware installation, wiring requirements, and power up procedure. LinkConnect ® ® LinkConnect uses Echelon LonTalk with LinkPower to connect between the touchscreen (P-TS7 model only) and the Paradigm Architectural Control Processor (P-ACP, Paradigm...
  • Page 9: Ports

    Ports This connection is used for local upload and download of the configuration and theme files, as well as firmware updates. The USB port supports all USB keys that utilize 250 mA of power or less. Secure Digital (SD) This connection is used for local upload and download of the configuration and theme files, as well as firmware updates.
  • Page 10: Controldesigner Software

    On initial power-up, with no ControlDesigner configuration installed or when the touchscreen is not bound/connected to a Paradigm Processor, the touchscreen displays the default splash page which includes the ETC logo and two buttons; {Setup} and {Service Pin}. Pressing the {Setup} button accesses the...
  • Page 11: Setup

    The About page displays read only information pertaining to the touchscreen firmware and operation. • MAC Address a unique identifier assigned to the touchscreen by ETC for identification over the Paradigm network. • IP Address the current network IP address assigned to the touchscreen. This number can...
  • Page 12: Screen

    • Boot Reason the last action that caused the touchscreen to boot. Reasons for reboot could be due to a [Reset] button press on the touchscreen I/O panel, power loss, etc. • Watchdog displays the status of the Watchdog service.
  • Page 13: Test Touchscreen

    Complete touchscreen calibration is completed at the factory prior to shipment. This function is provided only to test the touchscreen is working as expected. If pressing on the screen causes unintended results (such as the press registering elsewhere on the screen), contact ETC Technical Support at an office near you. Setup...
  • Page 14: Sound

    Sound The Sound page provides a volume control for the master volume level of the touchscreen's built-in speaker. Comms The Comms page provides read-only information about the Paradigm Processor to which the touchscreen is connected (bound to) over the Paradigm control network. This page also Mobile App Settings provides secured access to the touchscreen which allow connection and...
  • Page 15: Mobile App Settings

    • P-ACP Name - the name of the Paradigm Processor the touchscreen is connected (bound) • Connection Type - the type of connection that is made to the P-ACP. Options include “Ethernet” which is NetConnect, or “LON” which is LinkConnect. Note: This information is useful when troubleshooting your communication connection between the P-TS7 and your Paradigm control system.
  • Page 16 Note: Only one Paradigm Touchscreen Remote App connection is allowed per P-TS7 touchscreen at any given time. • Mobile App Connection this setting toggles On/Off the ability for the Paradigm Touchscreen Remote App to connect to this P-TS7. This setting is Off by default. Note: The following settings are available for configuration when the Mobile App Connection setting is set to On.
  • Page 17: Config

    Config The Config page displays the project information that was provided in ControlDesigner, or it displays "Automatic Touchscreen Configuration" if the configuration was generated in LightDesigner using a standard theme. Project information can only be modified in ControlDesigner. Access to  Timed Events and the Passcodes...
  • Page 18: Passcodes

    Passcodes Passcodes are codes that are required to access the passcode protected screens found in the P-TS7 Setup menu. By default, the Setup passcode is 3031. Passcodes are created and assigned in the ControlDesigner configuration. This page in the P-TS7 menu displays all Setup Passcodes that have been created and associated to the configuration.
  • Page 19: Protected Pages And Features

    Protected Pages and Features The P-TS7 menu features passcode protected pages and features that should be accessed only by trained personnel. Typically, these pages and features are accessed only during system commissioning. Mobile App Settings Comms page 11 • located on the page (see •...
  • Page 20: Timed Events

    Note: ControlDesigner provides a page navigation action to reach a Timed Event configuration directly. ETC recommends that you use this design feature to provide access for end users who wish to edit timed events directly on the touchscreen. Adding a new event and editing an event are very similar in process.
  • Page 21 Add Event 1. Press the {Add} button, the “New Timed Event” wizard displays. 2. Specify the “Start Time”. Press the default {Time of Day} button to display a list of available start times including; “Time of Day”, “Sunrise”, and “Sunset”. Select the option.
  • Page 22 Note: For more information regarding overrides, see the Paradigm LightDesigner online help system or contact ETC Technical Services. 6. To synchronize this timed event when the P-TS7 boots and connects to the Paradigm system, set "Sync at boot" to True.
  • Page 23 8. Press {Next}. Recurrence settings display. 9. To set the timed event recurrence according to a configured holiday, select the holiday from the drop-down. 10. Set the recurrence type from the options available in the "Recur" drop-down menu. Setup...
  • Page 24 Example: Additional settings are provided depending on the selected recurrence type. For example, if “Weekly” is selected, the following options display: 11. Define the recurrence completely according to the type specified. 12. Press {Next}, and then set the Recurrence Range options. 13.
  • Page 25 14. Click to select actions from the available options in the drop-down menu. • Notice the ability to scroll to more options using the scroll bar on the right. Depending on the selection, more options may display for setting on the “Start Action”...
  • Page 26: Files

    If the P-TS7 is already associated with a Paradigm Processor it will automatically begin retrieving its configuration file when powered. Some standard ETC themes are loaded for you and will display beneath the “Theme” directory. Themes can be alternatively loaded to the touchscreen using removable media.
  • Page 27: Saving And Loading Files

    Saving and Loading Files To begin, you must have a compatible USB drive or SD media card (your choice) inserted into the respective receptacle of the touchscreen. 1. Select either {Config} or {Theme} (whichever file type you want to transfer). 2.
  • Page 28: Network

    Note: When multiple touchscreens are installed into your system, they must each have a unique IP address. For example, 10.101.15.101, 10.101.15.102, etc. Duplicate IP addresses will cause system communication problems. • In Automatic Mode the touchscreen is configured to obtain an IP address and other network settings automatically from a connected DCHP server.
  • Page 29 System The System page provides read only information regarding the P-TS7 hardware. This page is most helpful when troubleshooting touchscreen issues with ETC Technical Services. The System page is passcode protected. You must enter the setup passcode to access. • Board Revision read only information regarding the touchscreen hardware revision level.
  • Page 30 Event Log The Event Log is reserved for use when troubleshooting touchscreen issues with guidance from ETC Technical Services. Cleaning the Display Use a dry microfiber or lint-free cloth to clean any finger prints and oils from the display. Do not use any chemical or water-base solution as they will damage the display.
  • Page 31 Cleaning the Display...
  • Page 32 | Support support.etcconnect.com | Contact etcconnect.com/contactETC © 2022 Electronic Theatre Controls, Inc. | Trademark and patent info: etcconnect.com/ip Product information and specifications subject to change. ETC intends this document to be provided in its entirety. 7184M1220 Rev D Released 2022-09...

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