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en Troubleshooting
Fault
Drum jerks after the pro-
gramme starts.
Residual water is present in
the compartment .
Vibrations and movement of
the appliance whilst spin-
ning.
Drum does not turn, water
does not flow in.
Heavy foam build-up
Noise
Fault
Rushing, hissing noise.
Loud noises during the spin
cycle.
Banging noises, rattling in
the drain pump.
Slurping, rhythmical suction
noise.
50
Cause
This is caused by an internal
motor test.
Insert in compartment
blocked.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
Load detection is active.
Detergent dosage is too
high.
Cause
Water is flushed under pres-
sure into the detergent
drawer.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
Foreign bodies have got into
the drain pump.
The drain pump is active, the
detergent solution is
pumped out.
troubleshooting
Not a fault – no action required.
▶
→ "Cleaning the detergent drawer",
is
▶
Page 39
Aligning the appliance
▶
Secure the appliance feet. Aligning
▶
the appliance
Removing the transit bolts
▶
Not a fault – no action required.
▶
Note: The load detection can take up
to two minutes.
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
▶
the next washing cycle with the
same load.
troubleshooting
Not a fault – normal operating
▶
noise.
Aligning the appliance
▶
Secure the appliance feet. Aligning
▶
the appliance
Removing the transit bolts
▶
→ "Cleaning the drain pump",
▶
Page 40
Not a fault – normal operating
▶
noise.
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