Recon 200 Gen 2 Troubleshooting Steps

No mic audio

Troubleshooting Steps

Recon 200 Gen 2 - No Mic Audio

If you are having issues being heard in chat when using your Recon 200 Gen 2 headset, please be

sure to check the following.

1. The Headset Is Charged/Powered On

The Recon 200 Gen 2 headset has a rechargeable battery. If your battery dies, you will still be

able to use the headset for passive game audio, but the microphone may not function without the

power in all configurations. To ensure full functionality, please keep your headset charged.

We generally recommend charging the headset via the console itself, but you can also charge the

headset via a USB Wall Adapter. For more information on charging the headset, please click

here.

Once the headset has been fully charged, move the console switch on the headset itself to the

proper console mode, as shown below:

Once the headset has been powered on and is plugged in, move to Step 2.

The mic will need to be unmuted to be used. To unmute the mic, flip the mic all the way

forwards, as shown below. You will hear an ascending tone when the mic is unmuted.

Table of Contents

Do you have a question about the 200 Gen 2 and is the answer not in the manual?

Page 1 Troubleshooting Steps Recon 200 Gen 2 - No Mic Audio If you are having issues being heard in chat when using your Recon 200 Gen 2 headset, please be sure to check the following. 1. The Headset Is Charged/Powered On The Recon 200 Gen 2 headset has a rechargeable battery.
Page 2 With the mic fully unmuted, use the lower volume dial on the headset itself to raise the volume of the Mic Monitor audio. Then, speak directly into the mic (you do not have to be in a chat to perform this test). Can you hear yourself through the headset when you speak into the mic? If you cannot hear yourself, please contact our support...
Page 3 3. Select someone from the list (you do not have to select anyone in particular, as you will not be sending this message), and then tap the Menu button to complete the selection. 4. After you choose a person, two options will appear: Write a Message (pencil icon on left) and Record a Message (mic icon on right).
Page 4 Recon 200 Gen 2 - Charging The Recon 200 Gen 2 gives you 12 hours of amplified audio with the rechargeable battery. Make sure to charge it regularly! If your battery dies, you will still be able to use the headset for passive game audio.*...