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Frequently Asked Questions
General
Why was the iPort developed?
What is the benefit of the iPort?
Who is iPort – I have never heard of that brand name?
Is iPort a licensee of Apple?
How do I buy an iPort product?
Why does it cost more than an iPod?
Does the iPort charge my iPod?
Does the iPort come in different colors?
What iPod models are supported by the iPort IW/FS models?
Which iPort models can be upgraded?
How do I upgrade them?
How do I control the volume?
Why is the sound out my iPort lower in volume then other sources in my system?
Why does my iPod say 'Ok to disconnect.' and displays the iPort logo?
Is the iPod protected from any electrical surges like lightning storms?
Does the iPort allow me to share my music with other iPods?
Does the iPort work in international/overseas markets?
Why is there only a 1 year (residential, interior installations) and 6 month (commercial and all
exterior installations) warranty?
How do I get tech support and the files for AMX, Crestron and other 3rd party interface
modules?
What is the purpose of the "Bluetooth/Ethernet" connector port on the backplane board
inside of the iPort IW and the FS Advanced Connection Box?
Install
What are the dimensions of the iPort IW?
What are the cut-out dimensions required for an iPort IW?
Do you need brackets to install the iPort IW?
Is there a fire-rated enclosure (back can) available for the iPort IW?
Will an iPort IW fit into the same hole as previously cut for the original Sonance iPort product?
What are the reasons for having separate audio and video wall plates?
What is the recommended minimum wire gauge (AWG) to be used when connecting a
volume control to speakers playing an iPort IW?
iPort FAQ
1
5/24/06
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Related Manuals for iPort EX-1
Summary of Contents for iPort EX-1
- Page 1 Is there a fire-rated enclosure (back can) available for the iPort IW? Will an iPort IW fit into the same hole as previously cut for the original Sonance iPort product? What are the reasons for having separate audio and video wall plates?
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Page 2: Frequently Asked Questions
How far can I run the Cat5 for the iPort? What type of cable may be used to connect the iPort IW to its audio and/or video wall plates? How far can I run the connecting Cat5 wire before needing to add a supplemental... - Page 3 IW that allows the iPod nano to rest firmly in the IW – this will ship with future iPort IW or can be ordered with PN-70108. A similar adapter ships with all iPort FS models.
- Page 4 It depends on the particular installation. You cannot control the volume from the iPod when it is placed in an iPort. However any system the iPort is connected to will have a volume control of some kind. The iPort FS-2 and higher, audio output is selectable as fixed or variable and volume control can be made from the front of the FS.
- Page 5 IW and the FS Advanced Connection Box? The Bluetooth/Ethernet connector port is for future upgradeability using either the Bluetooth standard or the Ethernet standard to expand the ability to control or integrate the iPort into different systems. These modules are still in development.
- Page 6 We are currently developing a fire-rated enclosure and expect it to ship later in 2006, it will be available as PN-70040. Will an iPort IW fit into the same hole as previously cut for the original Sonance iPort product? Yes, provided the hole cut for the original model iPort was not cut larger than the template it came with.
- Page 7 25 feet for both audio and video signals. What type of cable may be used to connect the iPort IW to its audio and/or video wall plates? Cat5, Cat5E or Cat6 can be used to make the connection between the iPort IW and the associated wallplates - any eight-conductor cable that works with an RJ-45 connector.
- Page 8 Where can I download the iPod IR remote code file? From the iPort website at: http://www.iportmusic.com/support.html. Downloads are free. What is the difference between the IR functionality of the IW-2/FS-2 and the IR functionality of iPort IW/FS-3, -4 and -5? The IW/FS2 only allows IR control through the IR receiver located on the front of the unit.
- Page 9 What are the changes that occur on the iPod when it is put into the 2-way control mode (IW/FS-4 and IW/FS-5)? When controlling an iPod via RS-232 the display will show the iPort logo and will read “OK to Disconnect” in this mode you will not be able to control the iPod from the iPod click wheel and will only accept a limited number of IR codes i.e.
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