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en Troubleshooting
Errors
The programme does not
start.
The door cannot be opened. – –– is activated.
The water is not draining.
44
Cause
Terminado em is activated.
Laundry is caught in the
door.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
– –– is activated.
The water outlet hose is con-
nected too high.
Troubleshooting
Check whether Terminado em is
▶
activated.
→ "Buttons", Page 25
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Inicioº/ Pausa + Carga to
4.
start the programme.
Continue the programme by select-
▶
ing
or
and pressing Inicioº/
Pausa + Carga.
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 33
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 33
Start the
programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 49
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 37
Continue the programme by select-
▶
ing
or
and pressing Inicioº/
Pausa + Carga.
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 33
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 53
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