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Mediatrix 4400 Series - Hardware Installation Guide
Mediatrix 4400 Series - Hardware Installation Guide
Mediatrix 4400 Series - Hardware Installation Guide
2022-05-04
All models
DGW 48.5.2718
Download PDF Document
Safety Recommendations and Information
Danger, Warning, Caution, and Note Definitions
Electrical Safety Guidelines
General Safety Practices
Electrostatic Discharge Prevention
Translated Warning Definition
Requirements
Location Requirements
Wiring Guidelines
Special Considerations for BRI Cables
Mediatrix 44xx Characteristics
Getting Started
Installation Check List
Package Check List
Cleaning Instructions
Mounting Tools and Equipment
Connectors and Indicators
Bypass Feature (4402plus/4404plus Models)
Installing the Mediatrix Unit
Installing the Unit on a Flat Surface
Installing the Unit on the Wall
Connecting the Telephony Cables
Connecting the Mediatrix Unit Using a DHCP Server
Connecting the Mediatrix Unit Using a Static IP address
Verifying the Installation
Cables
BRI S/T Connection (RJ-48)
10/100 Ethernet Connection (RJ-45)
Troubleshooting
Locating the Product Serial Number
Troubleshooting
LED Patterns
RESET/DEFAULT Button
Partial Reset
Performing a Partial Reset
Disabling the Rescue Interface
Factory Reset
Performing a Factory Reset
Standards Compliance and Disclaimers
Supported Standards
Disclaimers
Product Disposal Instructions
DGW Documentation
Copyright Notice
Top
Safety Recommendations and Information
Danger, Warning, Caution, and Note Definitions
Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Warning: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Caution: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury or damage to property or equipment.
Note: Indicates important information not related to personal injury.
Top
Electrical Safety Guidelines
Danger: Do not work on the Mediatrix unit, connect or disconnect its cables during periods of lightning.
Danger: Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
Warning: The earth ground cable must be firmly and securely connected to the grounding screw on the back of the Mediatrix unit and an appropriate
grounding point in your site: the earth ground cable must remain tightly secured at all times during service and installation.
Warning: Disconnect all interface cables (including
Warning: Disconnect all interface cables (including
the unit.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly connecting this equipment to a general-purpose outlet could
be hazardous.
PRI, BRI, FXS, and FXO
) before unplugging any power sources from the Mediatrix unit.
PRI, BRI, FXS, and FXO
) as well as all power sources connected to the Mediatrix unit before servicing
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Table of Contents
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Summary of Contents for Media5 Mediatrix 4400 Series
- Page 1 Mediatrix 4400 Series - Hardware Installation Guide Mediatrix 4400 Series - Hardware Installation Guide Mediatrix 4400 Series - Hardware Installation Guide 2022-05-04 All models DGW 48.5.2718 Download PDF Document Safety Recommendations and Information Danger, Warning, Caution, and Note Definitions Electrical Safety Guidelines...
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Page 2: General Safety Practices
Warning: This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors). Warning: The unit must be grounded at all times when in use. -
Page 3: Getting Started
For optimal performance, the length of BRI cabling must take into consideration the mutual capacitance of the cable. IMPORTANT: Information on signal reach is provided as a reference only. This information, although considered pertinent and valid, has not been tested by Media5 corporation. The following must also be taken into account: Star cabling is not allowed (except for the short telephone cords). -
Page 4: Package Checklist
Mounting tools and equipment available. Additional equipment available. Mediatrix unit received. Regulatory compliance and safety information received. Software version verified Rack, desktop mounting of chassis completed. Initial electrical connections established. Cable length limits verified. Initial configuration performed. Initial operation verified. Package Check List Item Condition... -
Page 5: Bypass Feature
Lines idled and unlocked Steady ON Lines in use and unlocked 3 In-Use Steady yellow Shutting down Yellow, blinking yellow, 1 cycle per second, 50% duty Locked Green, blinking, variable rate Network traffic 3 ETH1 Green, steady ON No network traffic Not connected Amber, steady ON Restart completed... -
Page 6: Installing The Unit On A Flat Surface
Use the Mediatrix 4400’s ISDN Power Feeding feature if available (Mediatrix 4401plus, Mediatrix 4402plus, and Mediatrix 4404plus). Power feeding must be enabled. Refer to the " DGW Configuration Guide - Software Configuration Guide published on the Media5 Documentation Portal Next Step Connecting the Mediatrix Unit Using a DHCP Server... -
Page 7: Verifying The Installation
Connecting the Mediatrix Unit Using a DHCP Server Before you begin Make sure that your network connection is working. You must use an IPv4 Network. The IPv4 Network must have a DHCP server. If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs, then use the Connecting the Mediatrix Unit Using a Static IP address procedure. -
Page 8: Troubleshooting
Cables BRI S/T Connection (RJ-48) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. BRI S/T connections use two pairs of wires: one pair for transmission and the second pair for reception. It is wired so that pins 3 and 6 are on one twisted pair and pins 4 and 5 are on a second pair according to common wiring standards which meet the TIA/EIA 568A and 568B requirements. -
Page 9: Led Patterns
Flip the unit. The serial number is located underneath the unit. Caution: Use with internal Ethernet cable only. Warning: Make sure your unit is powered off before flipping it over. Make sure all your cables are well connected. Flip the unit and power the unit. Troubleshooting Problem Cause... -
Page 10: Partial Reset
DGW Configuration 50% duty the configuration unchanged. Guide - Reference Guide published on the Media5 Documentation Portal Reverts the unit back to its default All LEDs steady ON Initiates a Factory Reset of the Mediatrix unit. factory settings. All LEDs will become No action is taken. -
Page 11: Performing A Factory Reset
When the Power LED is steady or blinking rapidly, insert a small unbent paper clip into the hole of the Reset/Default button located on the Mediatrix unit. Note: The Power LED will start blinking. Wait a few seconds. When all LEDs are blinking, but before they stop blinking, remove the paper clip. Note: You have between 7 to 11 seconds. -
Page 12: Supported Standards
Canadian ICES-003. CE Marking DECLARATION OF CONFORMITY We, Media5 Corporation, located at 4229 Garlock st. Sherbrooke, Québec, Canada J1L 2C8, declare that for the hereinafter mentioned product the presumption of conformity with the applicable essential requirements of Directives 2014/30/EC and 2014/35/EC European parliament (EMC and LVD directives)is given. -
Page 13: Product Disposal Instructions
For appropriate disposal and recycling instructions, contact your local Media5 Corporation provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best available recovery and recycling techniques. -
Page 14: Copyright Notice
Copyright © 2022 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.
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