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After-sales service
en
Faults
YES appears on the dis-
play in reload mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Off. Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the water tap and call the after-sales service.
■
4
After-sales service
If you cannot rectify the fault yourself
A f t e r - s a l e s s e r v i c e
(Faults – what to do? ~ Page 24),
please contact our after-sales service.
~ Cover page
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E no.) and the
production number (FD) of the
appliance.
Product number
You can find this information (*
depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us. By doing so, you can be
sure that the repairs are carried out by
trained service personnel using genuine
spare parts.
26
Cause/remedial action
The washing machine door is unlocked. It is possible to add laundry.
Production
number
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