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en Troubleshooting
13.5 Cleaning the door seal
ATTENTION!
Incorrect cleaning may damage the door seal.
Do not use metal scrapers or glass scrapers for
▶
cleaning.
Do not use abrasive cleaning agents.
▶
Read the information on cleaning products.
1.
2.
Clean the door seal with hot soapy water and a soft
dish cloth.
Dry with a soft cloth.
3.
13.6 Cleaning the front of the appliance
ATTENTION!
Incorrect cleaning may damage the front of the appli-
ance.
Do not use glass cleaner, metal scrapers or glass
▶
scrapers for cleaning.
To prevent corrosion on stainless steel fronts, re-
▶
move any limescale, grease, starch and albumin
(e.g. egg white) stains immediately.
On stainless steel surfaces, use special stainless
▶
steel cleaning products suitable for hot surfaces.
14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
14.1 Malfunctions
Fault
The appliance is not
working.
Microwave not work-
ing.
16
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
3.
message when calling.
→ "Customer Service", Page 18
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
Read the information on cleaning products.
1.
Clean the front of the appliance using hot soapy wa-
2.
ter and a dish cloth.
Note: Slight differences in colour on the front of the
appliance are caused by the use of different materi-
als, such as glass, plastic and metal.
For stainless steel appliance fronts, apply a thin
3.
layer of the stainless steel cleaning product with a
soft cloth.
You can obtain the stainless steel cleaning products
from the after-sales service or the online shop.
Dry with a soft cloth.
4.
13.7 Cleaning the control panel
ATTENTION!
Incorrect cleaning may damage the control panel.
Never wipe the control panel with a wet cloth.
▶
Read the information on cleaning products.
1.
Clean the control panel using a microfibre cloth or a
2.
soft, damp cloth.
Dry with a soft cloth.
3.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
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