Colop e-mark create Operating And Maintenance Manual
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Colop e-mark create Operating And Maintenance Manual

Electronic marking device
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Operating and Maintenance Manual
e-mark create
Electronic marking device

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Summary of Contents for Colop e-mark create

  • Page 1 Operating and Maintenance Manual e-mark create Electronic marking device...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION ................................ 6 ..................................6 EGAL DETAILS ..................................... 7 IABILITY ..................................7 NTENDED USE ................................... 8 RINCIPLE SAFETY ..................................9 ........................... 9 IGNAL WORDS USED IN SAFETY NOTICES ............................10 YMBOLS USED IN SAFETY NOTICES ................................11 ESIDUAL HAZARDS ........................
  • Page 3 Table of Figures Fig. 1: Safety instructions on the underside of the e-mark create ................15 Fig. 2: Package content .............................. 16 Fig. 3: e-mark create parts............................17 Fig. 4: Marking device assembly underside ....................... 18 Fig. 5: Docking station assembly top section and underside ..................19 Fig.
  • Page 4 Fig. 48: Insert battery ..............................51 Fig. 49: Cover closed ..............................51 Fig. 50: Put into docking station ..........................52 Fig. 51: Opening for device reset ..........................56 Fig. 52: Cover the contacts of the battery ........................56 Fig. 53: Remove covers .............................. 58 Fig.
  • Page 5 No part of these instructions may be reproduced or utilized in any form by any means, electronic or mechanical (including photocopying, microfilm, or any other process) or be saved, processed, duplicated or distributed using any electronic system, without written permission from COLOP Digital GmbH. Contraventions can entail prosecution under criminal law.

  • Page 6: Introduction

    NTRODUCTION With the COLOP e-mark create marking device you have a product that is exemplary in terms of safety for users and leading edge in terms of technology. In spite of this, the e-mark create may be hazardous if used incorrectly or not Section 2 ‘Safety’...

  • Page 7: Liability

    (SW). Transfer is via a WIFI connection from a smartphone or tablet or USB interface on a computer. Printing begins automatically if the e-mark create is in print mode and the device is moved over the printing surface by hand. If rotation or height of the device above the surface exceeds a maximum range, printing is interrupted.

  • Page 8: Principle

    Target groups and previous knowledge Users of the e-mark create are non-professionals, aware of the hazards associated with using the device via the safety pictograms on the e-mark create and instructions in the Quick Setup Guide and in this Operating and Maintenance Manual.

  • Page 9: Safety

    This documentation is structured in accordance with valid EU directives and contains safety notices. The user of the e-mark create is responsible for complying with safety-related information in this documentation. This section contains a general description of the warning and safety instructions, and important safety notices.

  • Page 10: Symbols Used In Safety Notices

    Chapter 2 Safety 2.2 Symbols used in safety notices General warning symbol, this symbol warns of risks of injury. Follow all measures designated with this warning symbol to prevent serious or fatal injuries! This safety notice draws attention to the possible hazards of electrical voltage.

  • Page 11: Residual Hazards

    Cleaning the outside of the e-mark create: - Ensure that the mains cable of the e-mark create charger has been removed from the socket and the device is switched off. - Use neutral cleaning agent. Using liquids such as thinners or petrol damages the outer surface of the e-mark create.
  • Page 12 The Operating Manual must be kept! CAUTION! Hazard from hot surfaces. Immediately after using the e-mark create, certain parts can be hot. Do not touch the print head on the underside of the marking device. Leave to cool before replacing. 12/60 CODI Standard 1.0...
  • Page 13 Dispose of used batteries according to the instructions. NOTICE Always return the e-mark create to the docking station to prevent the print head from drying out and damaging the e-mark create. Packaging materials (paper, plastic) must be disposed of separately. Dispose of NOTICE components of the device in accordance with legislative stipulations.

  • Page 14: General Safety Instructions And Regulations

    Chapter 2 Safety 2.4 General safety instructions and regulations Without exception, observe the following safety provisions and obligations when working at or on the product:  Always operate the product in operationally perfect and clean condition.

  • Page 15: Fig. 1: Safety Instructions On The Underside Of The E-Mark Create

    Chapter 2 Safety Fig. 1: Safety instructions on the underside of the e-mark create 15/60 CODI Standard 1.0 Operating and Maintenance Manual...

  • Page 16: Description

    3.1 Scope of supply Fig. 2: Package content The packaging of the e-mark create contains the marking device with rechargeable battery (1), docking station (2), charger and cable (3), ink cartridge (4) and the Quick Setup Guide (5). The marking device comprises the housing with top section that can be opened (access to compartment for battery...

  • Page 17: Components

    Chapter 3 Description 3.2 Components The following section contains an overview of main components of the e-mark create: Fig. 3: e-mark create parts Main constituent elements Description Description Docking station Battery Electronics compartment Ink cartridge Cover 17/60 CODI Standard 1.0...

  • Page 18: Layout

    Chapter 3 Description 3.3 Layout Marking device: Fig. 4: Marking device assembly underside Main components of the e-mark create Description Description Cover Magnet Light guide Cover opening Sliding wheels USB port (10) On/off switch Contacts (docking station connection)

  • Page 19: Fig. 5: Docking Station Assembly Top Section And Underside

    Chapter 3 Description Docking station: Fig. 5: Docking station assembly top section and underside Main components of the docking station Description Description Docking station Non-slip feet Print head wiper Protective cap to prevent print head from drying...

  • Page 20: Technical Specifications And Dimensions

    Print on absorbent surfaces such as gloss paper, photo paper Surfaces: The e-mark create can print directly onto a variety of absorbent flat surfaces including standard paper, cardboard, fabric, wood, cork, dry wall, high-gloss paper, photo paper and other surfaces with special coatings. 20/60 CODI Standard 1.0...

  • Page 21: Operating Systems

    Chapter 4 Initial operation 3.5 Operating systems The COLOP e-mark create app is available for mobile devices using Android and iOS, as well as for Windows PCs, and is compatible from the following versions: Android 7.0...

  • Page 22: Fig. 6: Packaging

    The packaging is not a toy. Dispose of packaging materials immediately and in an environmentally appropriate manner. Preparing for transport Preparing the e-mark create in its original packaging for transport. See below before sending or transporting the e- mark create: 1. Remove the rechargeable battery (see chapter 4.2)

  • Page 23: Assembly And Switching On

     Ensure that the Quick Setup Guide is legible and is available in full.  Are all product parts present: battery, docking station, e-mark create body, power adapter, ink cartridge and the Quick Setup Guide  Are all parts required for assembly present? ...

  • Page 24: Fig. 9: Battery Contact Insulating Tape

    Remove the tape from the battery contacts and dispose of responsibly. Fig. 9: Battery contact insulating tape Pull down the lower flap. Slide the underside of the e-mark create in the direction of the arrow. Press the panel downwards at an angle. Fig. 10: Opening the sliding panel...

  • Page 25: Fig. 11: Ink Cartridge

    Chapter 4 Initial operation Fig. 11: Ink cartridge 11. Insert ink cartridge Press towards the front end of the compartment (NOT downwards) Cartridge snaps in. Fig. 12: Insert ink cartridge 12. Close lower flap cover Close the cover (click).

  • Page 26: Fig. 14: Insert Battery

    ALWAYS place the e-mark create in the docking station after use. NOTICE Otherwise, the ink cartridge head dries out, affecting print quality. If the e-mark create is not placed in the docking station immediately: switched on: a warning signal sounds (return to docking station!) switched off: NO warning signal sounds Download and run the app, see below.

  • Page 27: Software

    Setting up the connection between your device and the app starts with entering SSID and password. The SSID and password (Fig. 16) are automatically saved as an image on the e-mark create and can be found in the Quick Setup Guide (remember the password or save it in a secure location. The password can be changed in the software).

  • Page 28: Operation

    If the e-mark create is switched on and is not used for 3 minutes, the device goes into sleep mode. In the app this time can be set up to 15 minutes or turned off. The e-mark create is not going into sleep mode as long as it is connected to the app.

  • Page 29: Printing

    A brief signal sounds at the end of the saving process. 5.2 Printing Switch on the e-mark create (in the docking station) by sliding the switch from OFF to ON. The Light Guide shows that the e-mark create is powering up (flashing green LED).

  • Page 30: Fig. 17: Remove E-Mark Create From The Docking Station

    A signal sounds when printing is complete (end position reached). Use the e-mark create for printing as follows: 1. Position the e-mark create with the lugs on the left edge of the selected printing area. The recesses in the lugs indicate the middle of the printing area.

  • Page 31: Fig. 20: Multi-Line Imprint Procedure

    Multi-line imprint option: The e-mark create can also make 2-line or 3-line imprints. Proceed as follows: 1. Starting from the left, move the e-mark create to the right until the signal sounds, indicating the end of the line has been reached.
  • Page 32 If the e-mark create is switched on and is not placed in the docking station for one minute, a warning signal sounds and the Light Guide displays a flashing red warning light. A warning is also displayed in the app interface in online mode.

  • Page 33: Light Guide And Symbols

    Light Guide: Direction of the RGB LEDs and white bright light LEDs Fig. 23: Light Guide directions The colour LEDs 1 to 7 (right angle RGB LEDs) on the Light Guide indicate the e-mark create operating modes depending on the colour, light position and light pattern (Fig. 24) The white bright light LEDs 8 and 9 indicate the movement direction and light up through the viewing window rather than the Light Guide.
  • Page 34 The WIFI connection has just WIFI connection sounds been established An image is being transferred to Continuous blue flashing light, the e-mark create via WIFI. A An image is being transferred sound at the end long signal sounds when transfer LED 7 is complete...
  • Page 35 Chapter 5 Operation Light Guide Designation Description The e-mark create must be Red double flashing of all Warning: cartridge is drying returned to the docking station lights and sounds immediately LED 1, 7 Printing to the right or left side. A...
  • Page 36 Chapter 5 Operation Symbols in the app: Symbol Designation Description WIFI symbol Excellent WIFI connection to the e-mark create WIFI symbol Good WIFI connection WIFI symbol Poor WIFI connection WIFI symbol No WIFI connection Battery level display green...

  • Page 37: Automatic Cleaning Cycle

    If ink gets into the print head rest pad, it can stick together. This may happen if the e-mark create has just been removed from the docking station (print head cleaning is activated) and is returned to the docking station without printing.

  • Page 38: Manual Cleaning Cycle

    Recommendation: ALWAYS place the e-mark create in the docking station first and then switch it off. If the e-mark create is switched off, NO warning signal sounds, but the e-mark create should always be placed in the docking station even if switched off.

  • Page 39: Fig. 28: Clean Print Head With Damp Cloth

    Place the e-mark create on paper. Press "Start quick cleaning" again in the app. The e-mark create is now ready for use again. A test image can be printed to test the print quality. NOTICE Do NOT wipe the print head with the wiper again after the second self-cleaning cycle, otherwise this will dry it out.

  • Page 40: Software

    (https://getemarkcreateapp.colop.com/) and installing on your computer or mobile device you can start using the e-mark create. The display on your device may differ from the one illustrated here. Button names may differ due to continuous improvement on the app. For manual configuration of the WIFI connection see chapter 5.7, and for...

  • Page 41: Fig. 31: Software Wizard - Connection To E-Mark Create

    Fig. 31: Software wizard – Connection to e-mark create 3. Connect the e-mark create via the WIFI interface. Enter the SSID and password and press “Connect” to set up the connection. The SSID and password can be found on the Quick Setup Guide in the packaging and have been saved as a test imprint on the e-mark create.

  • Page 42: Fig. 33: "My Imprints" Page

    Fig. 34: e-mark connect page 9. The "e-mark connect" page is the app homepage. On the upper side you can choose the e-mark create to which you want to be connected, you can see the status of the connection, ink and battery level. Below you are able to step into your “Queue”...

  • Page 43: Wifi Connection

    The e-mark create must be switched on. Select the SSID on your e-mark create in the WIFI settings on your mobile device, click "Connect" and enter the password. The actual illustration of the activated WIFI connection depends on the mobile device and the software installed and may differ from the example illustration below.

  • Page 44: Usb Cable Connection

    Chapter 5 Operation 5.8 USB cable connection The e-mark create can also be connected via a USB cable to a computer. Connect the USB cable to the e-mark create and computer. Fig. 36: USB connection computer...

  • Page 45: Maintenance

     Product cleanliness (general condition, damage, contamination)  Check the e-mark create housing, docking station, charger and cable, LED light bar, contacts and battery for any obvious signs of damage or excessive dirt etc.  If any damage is detected, stop using the product. If damaged, please contact your distributor.

  • Page 46: Fig. 38: Charge Battery

    Never handle the charger mains plug with wet hands. Never use the device in humid areas. Never expose the battery and charger, including USB port, to water and/or rain. The e-mark create can be charged when switched on or off. Charging starts whenever it is placed in the docking station.

  • Page 47: Changing The Ink Cartridge

    An empty ink cartridge is indicated on the Light Guide as a red light and in online mode with the symbol in the app. Change the ink cartridge as follows: 1. Open and remove the e-mark create cover. 47/60 CODI Standard 1.0...

  • Page 48: Fig. 39: Open And Remove Cover

    Chapter 6 Maintenance Fig. 39: Open and remove cover Remove the battery from the battery compartment. Fig. 40: Battery 3. Press the lever on top of the battery to the rear. Fig. 41: Open battery compartment Lift the battery and remove it Open the lower sliding panel.

  • Page 49: Fig. 42: Opening The Sliding Panel

    Fig. 43: Sliding panel open Pull down the lower sliding panel. Slide the underside of the e-mark create in the direction of the arrow. Press the panel downwards at an angle. Remove the old ink cartridge and dispose of responsibly.

  • Page 50: Fig. 44: Pull Out Ink Cartridge

    NOTICE Always press open the lower panel first, otherwise the ink cartridge cannot be removed without damaging the e-mark create! Remove the new ink cartridge from the packaging and dispose of the packaging responsibly. Pull out the strip from the print head and dispose of responsibly.

  • Page 51: Fig. 47: Close Lower Flap Cover

    Chapter 6 Maintenance 11. Close lower flap cover Shut with a click. The cover moves against the spring into the closed position in the opposite direction of the arrow. Fig. 47: Close lower flap cover 12. Insert battery Push towards the ink cartridge.

  • Page 52: Cleaning

    If the e-mark create is not placed in the docking station immediately: switched on: a warning signal sounds (return to docking station!) switched off: NO warning signal sounds Tip: Always place the e-mark create in the docking station first and then switch it off. 6.3 Cleaning WARNING! Cleaning could make electrical components damp, causing injury to people through electric shock.

  • Page 53: Troubleshooting

    6.4 Troubleshooting Problems may occur with the product as listed in the table below, which includes their causes and actions to be taken. More troubleshooting tips can be found on our homepage (http://emark.colop.com/faq/). These are continuously expanded and updated. WARNING! Maintenance activities can be hazardous.
  • Page 54 Chapter 6 Maintenance Problem Cause Action e-mark create leaves spots Automatic print head Place e-mark create in the docking station. cleaning After raising for the self-cleaning cycle, hold in the air and then return to the printing surface See chapter 5.4...
  • Page 55 Use the mobile device alongside the e-mark between e-mark create create and mobile device e-mark create signal sounds and Not placed in the docking Always place the e-mark create in the flashes red station; e-mark create docking station signal sounds after one minute...

  • Page 56: Reset

    6.5 Reset The e-mark create must be switched on for the reset to be successful. There is a small opening on the top next to the battery and ink cartridge compartment (Fig. 51). Press here with a small thin object (e.g. paper-clip) to reset the e-mark create to its original factory settings.

  • Page 57: Spare And Wear Parts

    Chapter 6 Maintenance 6.7 Spare and wear parts There are various spare parts available for the e-mark create which can be ordered from the manufacturer. More information is available here: www.e-mark.colop.com WARNING! Unauthorized repairs on the product may be dangerous.

  • Page 58: Shutdown And Disposal

    7 Shutdown and disposal HUTDOWN AND DISPOSAL This chapter contains information about discontinuing use and disposal of the product at the end of its service life. Principle: Before disposing of product parts, check to see whether they can be recycled. Send away as much as possible for recycling.

  • Page 59: Fig. 54: Remove Screws

    7 Shutdown and disposal 2. Remove the three screws on the housing Fig. 54: Remove screws 3. Open the battery housing and remove the battery Fig. 55: Open the housing Product materials and parts: Dispose of the segregated materials and components of the product separately: ...

  • Page 60: Appendix

    Chapter 8 Appendix PPENDIX EU – Declaration of Conformity Manufacturer: COLOP Digital GmbH Dr.-Arming-Straße 5 A-4600 Wels declare under our sole responsibility that the product(s) Product Name: Electronic Marking Device Model: CODI Standard 1.0 Sales Name:...

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