Table of Contents INTRODUCTION ................................ 6 ..................................6 EGAL DETAILS ..................................... 7 IABILITY ..................................7 NTENDED USE ................................... 8 RINCIPLE SAFETY ..................................9 ........................... 9 IGNAL WORDS USED IN SAFETY NOTICES ............................10 YMBOLS USED IN SAFETY NOTICES ................................10 ESIDUAL HAZARDS ........................
Page 3
Table of Figures Fig. 1: Safety instructions on the underside of the e-mark create ................13 Fig. 2: Package content .............................. 13 Fig. 3: e-mark create parts............................14 Fig. 4: Marking device assembly underside ....................... 15 Fig. 5: Docking station assembly top section and underside ..................16 Fig.
Page 4
Fig. 50: Put into docking station ..........................44 Fig. 51: Opening for device reset ..........................48 Fig. 52: Cover the contacts of the battery ........................49...
Page 5
No part of these instructions may be reproduced or utilized in any form by any means, electronic or mechanical (including photocopying, microfilm, or any other process) or be saved, processed, duplicated or distributed using any electronic system, without written permission from COLOP Digital GmbH. Contraventions can entail prosecution under criminal law.
NTRODUCTION With the COLOP e-mark marking device you have a product that is exemplary in terms of safety for users and leading edge in terms of technology. In spite of this, the e-mark may be hazardous if used incorrectly or not as intended. We Section 2 ‘Safety’...
1.3 Intended use The COLOP e-mark create, hereafter referred to as e-mark create, is a battery-operated mobile marking device. The device can be operated by smartphone or table. It can make imprints directly on a variety of absorbent surfaces including paper or cardboard.
Inspection and maintenance and/or repairs must only be carried out by qualified electricians. The content and purpose of this documentation Users can download this original Operating and Maintenance Manual at www.emark.colop.com for information. This documentation contains the relevant information for e-mark create assembly, commissioning, operation, maintenance and disposal.
Chapter 2 Safety AFETY This documentation is structured in accordance with valid US standards and contains safety notices. The user of the e-mark create is responsible for complying with safety-related information in this documentation. This Section contains a general description of the warning and safety instructions, and important safety notices. 2.1 Signal words used in safety notices A safety notice with the signal word DANGER points to an immediately threatening hazard to the life and limb of people!
Chapter 2 Safety 2.2 Symbols used in safety notices Reference to the obligation to Warning of possible hazards of read the Operating Manual! electrical voltage! Warning of possible hazards of Warning of environmentally hazardous hot surfaces! substances 2.3 Residual hazards Even when the greatest care and attention is paid to the design and build of the product, and when full account is taken of safety-related factual content, residual hazards can still exist, which were evaluated in a risk assessment.
Page 11
Chapter 2 Safety WARNING! Hazard from damaged electrical components or damaged insulation. In the event the device, housing or insulation is damaged, stop using the device and have it tested and repaired by an electrician or the manufacturer's customer service. Hazard from rechargeable batteries (short-circuit, overheating, fire).
Chapter 2 Safety Packaging materials (paper, plastic) must be disposed of separately. Dispose of NOTICE components of the device in accordance with legislative stipulations. Dispose of materials separately and recycle as much as possible. Electrical components of the product must be sent for recycling as waste of electrical or electronic equipment.
Even if the illustrations in this document correspond to the e-mark (an additional NOTICE product within the COLOP product range) and not the e-mark create, they are equally valid for the respective function as for the e-mark create. 3.1 Scope of supply Fig.
Chapter 3 Description underside for stable movement, 3 magnets for secure docking, contacts for charging on the docking station, a light sensor for position guiding, a WIFI module. The docking station comprises a charging socket for the power adapter, contacts for charging the e-mark, rubber lips and flap to prevent the ink cartridge from drying out, an opening to access the on/off switch on the e-mark when docked, non-slip pads and an extendible wiper to wipe the underside of the ink cartridge.
Sliding wheels (12) Print position display lug Light guide The USB port for the e-mark create is enabled! Its function is only given to the colop NOTICE e-mark but not to the colop emark create. CODI Standard 1.0 e-mark create Marking Device Operating and Maintenance Manual...
Chapter 3 Description Docking station: Fig. 5: Docking station assembly top section and underside Main components of the docking station Description Description Docking station Battery contacts Opening for on/off switch Charging socket Slider to extend the print head wiper Print head wiper Non-slip feet Opening for on/off switch Protective cap to prevent print head from drying...
Protection class III, Extra low voltage Mains connection charger 100-240 V, 50/60 Hz Print head 3-colour (cyan, magenta, yellow) COLOP 3-color Ink Cartridge C2P06AE Storage temperature range -40 °F to 140 °F Operating temperature range 59 °F to 89°F Non-Operating humidity range...
Chapter 4 Initial operation 3.5 Operating systems The COLOP e-mark create App is available for mobile devices using Android and iOS and is compatible from the following versions: Android 5.0 iOS 11 Please always make sure to use the latest software version. There may be issues with previous versions and certain functions may be limited.
Chapter 4 Initial operation Fig. 7: Packaging 4.2 Assembly and switching on Check the following points before commissioning: Visual inspection: Ensure that the Quick Setup Guide is legible and is available in full. Are all product parts present: battery, docking station, e-mark create body, power adapter, ink cartridge, USB cable and the Quick Setup Guide ...
Chapter 4 Initial operation Fig. 8: Opening and removing the cover 3. Open the e-mark create cover as shown above and remove it. 4. Remove the battery from the battery compartment by pressing the lever on top of the battery to the rear Fig.
Chapter 4 Initial operation Slide the underside of the e-mark create in the direction of arrow 1. Press the panel downwards at an angle in the direction of arrow 2. Fig. 11: Opening the sliding panel NOTICE Always press open the lower panel first, otherwise the ink cartridge cannot be removed or inserted without damaging the e-mark create! Remove the ink cartridge from the packaging and dispose of the packaging responsibly.
Chapter 4 Initial operation 11. Close lower flap cover Close the cover (click). The cover moves against the spring into the closed position. Fig. 14: Close lower flap cover 12. Insert battery Push towards the ink cartridge. Press the battery forward until the lever on the top snaps in. Fig.
Download the App and install on the mobile device, see chapter 5.6. https://getemarkcreateapp.colop.com/ 4.4 WIFI connection Setting up the connection between your device and the App starts with entering SSID and password. The SSID and password (fig.16) are automatically saved as an image on the e-mark create and can be found in the Quick Setup Guide.
Chapter 5 Operation mark create, including battery charge level, ink level, cleaning cycle request etc. Details can be found in the software description. In offline mode the e-mark create is ready to print previously uploaded images at any time. Every printing operation follows these steps in the sequence below: 1.
Chapter 5 Operation Saving the image file can take several seconds. NOTICE Do not switch off the e-mark create before you hear the double beep confirming the saving process has been successful, otherwise saving is interrupted. Image saving: The e-mark create takes time to save the newly transferred image to the internal Flash memory. During the saving time, the Light Guide displays a continuous purple flashing LED.
Chapter 5 Operation 6. The e-mark create automatically detects the direction of movement (indicated by a white LED to the right or left) and starts printing. A signal sounds when printing is complete (end position reached). Use the e-mark for marking as follows: 1.
Chapter 5 Operation Multi-line imprint option: The e-mark create can also make 2-line or 3-line imprints. Proceed as follows: 1. Starting from the left, move the e-mark create to the right until the signal sounds, indicating the end of the line has been reached.
Chapter 5 Operation 5.3 Light Guide and symbols Fig. 23: Light Guide Light Guide: Direction of the RGB LEDs and white bright light LEDs Fig. 24: Light Guide directions The color LEDs 1 to 7 (right angle RGB LEDs) on the Light Guide indicate the e-mark create operating modes depending on the color, light position and light pattern (Fig.24) The white bright light LEDs 8 and 9 indicate the movement direction and light up through the viewing window rather than the Light Guide.
Page 29
Chapter 5 Operation Light Guide and signal tone table: Color code, flashing code, direction code and signal tones Light Guide Designation Description Battery level indicator The battery level is between 25 Green light (only LED 1) (sufficient) and 100 % During charging The battery is fully charged Charge indicator light...
Page 30
Chapter 5 Operation Light Guide Designation Description The e-mark create must be Red double flashing of all Warning: cartridge is drying returned to the docking station lights and sounds immediately LED 1, 7 Printing to the right or left side. A green flashing light short signal sounds when the During printing mode...
Chapter 5 Operation Symbols in the App: Symbol Designation Description WIFI symbol Excellent WIFI connection to the e-mark create WIFI symbol Good WIFI connection WIFI symbol Poor WIFI connection WIFI symbol No WIFI connection Battery level display green Battery level between 25 and 100% Battery level display yellow Battery level between 10 and 24% Battery level display red...
Chapter 5 Operation Fig. 26: Do not direct towards eyes, face or skin. Light irritation possible Fig. 25: Color sample released by automatic print head cleaning CAUTION! Possible hazard from substances, slight eye and skin irritation from ink. Do not direct the print head towards the eyes, face or skin. Do not open the ink cartridge.
Chapter 5 Operation 5.5 Manual cleaning cycle Wiping: If printing quality drops and/or excessive ink can be seen on the print head, wiping is required. This cleans the print head. Proceed as follows: 1. Before starting the manual cleaning cycle, place the e-mark create on paper which can be disposed of after the cleaning cycle.
After downloading the application (App) from the App Store (Google Play Store or AppStore) or website (https://getemarkcreateapp.colop.com/) and installing on your mobile device you can start using the e-mark create. The display on your device may differ from the one illustrated here. Button names may differ due to continuous improvement on the App.
Chapter 5 Operation Fig. 32: Software wizard – Connection to e-mark create Fig. 33: Software wizard – Test imprint 3. Connect the e-mark create via the WIFI interface. Enter the SSID and password and press “Connect” to set up the connection. The SSID and password can be found on the Quick Setup Guide in the packaging and have been saved as a test imprint on the e-mark create.
Chapter 5 Operation Fig. 34: e-mark create my imprints page Fig. 35: e-mark create connect page 9. The "e-mark create connect" page is the App homepage. On the upper side you can choose the e-mark create to which you want to be connected, you can see the status of the connection, ink and battery level. Below you are able to step into your “Queue”...
Chapter 5 Operation In the event the connection set up via the App is unsuccessful, the WIFI connection can also be set up manually via the settings on a smart phone or tablet. The e-mark create must be switched on. Select the SSID on your e-mark create in the WIFI settings on your mobile device, click "Connect"...
Chapter 6 Maintenance AINTENANCE The following sections describe the tasks required for maintenance purposes. Inspection: An inspection is required to ensure proper maintenance is carried out on the device. For more details on visual inspection and performance inspection at initial start-up, see chapter ...
Chapter 6 Maintenance Fig. 38: Charge battery Connect the charger to the mains power supply. DANGER! Risk of a fatal electric shock in wet conditions. Never handle the charger mains plug with wet hands. Never use the device in humid areas.
Chapter 6 Maintenance If the App is on and there is a WIFI connection with the device, the charging process is also displayed in the App. Disconnect the charger when fully charged. Hazard from rechargeable batteries (short-circuit, overheating, fire). WARNING! - Do not expose lithium batteries to heat, cold or water (do not leave in direct sunlight or charge or store outdoors).
Chapter 6 Maintenance Remove the battery from the battery compartment. Fig. 40: Battery 3. Press the lever on top of the battery to the rear. Fig. 41: Open battery compartment Lift the battery and remove it Open the lower sliding panel. Fig.
Chapter 6 Maintenance Fig. 43: Sliding panel open Pull down the lower sliding panel. Slide the underside of the e-mark create in the direction of the arrow. Press the panel downwards at an angle. Remove the old ink cartridge and dispose of responsibly. Pull the ink cartridge to the rear using the ridges Remove the ink cartridge from the e-mark create Fig.
Chapter 6 Maintenance Fig. 45: Ink cartridge 10. Insert new ink cartridge. New original ink cartridges available from your distributors Press towards the front end of the compartment. Cartridge snaps in. Fig. 46: Insert ink cartridge 11. Close lower flap cover Shut with a click.
Chapter 6 Maintenance Press the battery forwards until the lever on the top clicks in. Fig. 48: Insert battery 13. Close cover. Fig. 49: Cover closed 14. ALWAYS place in the docking station. Fig. 50: Put into docking station CODI Standard 1.0 e-mark create Marking Device Operating and Maintenance Manual...
6.4 Troubleshooting Problems may occur with the product as listed in the table below, which includes their causes and actions to be taken. More troubleshooting tips can be found on our homepage (www.emark.colop.com). These are continuously expanded and updated. WARNING! Maintenance activities can be hazardous.
Page 46
Chapter 6 Maintenance Problem Cause Action Print quality deteriorates or Ink cartridge empty Change ink cartridge see chapter 6.2 individual colors are pale or no longer printed Light Guide lights up red on the front Empty container symbol display in the App Manual cleaning cycle see chapter 5.5...
Page 47
Chapter 6 Maintenance Problem Cause Action Light Guide flashes yellow at front Wrong ink cartridge Insert an original COLOP ink cartridge and side inserted Empty ink level display in the App Cannot remove ink cartridge Lower flap closed Open lower flap see chapter 6.2 Check settings are “My e-mark create”...
Chapter 6 Maintenance Problem Cause Action docking station or mains Contact dealer if battery or mains adapter adapter defective Battery is completely discharged or defective Mains adapter defective No data transfer, even though e- e-mark create has gone Remove e-mark create from the docking mark create switched on into sleep mode station, it switches on again automatically...
The battery must never be dismantled! 6.7 Spare and wear parts There are various spare parts available for the e-mark create which can be ordered from the manufacturer. More information is available here: www.e-mark.colop.com WARNING! Unauthorized repairs on the product may be dangerous.
Chapter 7 Shutdown and disposal HUTDOWN AND DISPOSAL This chapter contains information about discontinuing use and disposal of the product at the end of its service life. Principle: Before disposing of product parts, check to see whether they can be recycled. Send away as much as possible for recycling.
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by COLOP may void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules.
Need help?
Do you have a question about the digital e-mark create and is the answer not in the manual?
Questions and answers