Mycle Cargo User Manual page 31

Troubleshooting
Symptoms
The bike does not
work
Irregular
acceleration and/
or
reduced top speed
The motor does not
respond
when the bike is
powered on
Reduced range
The battery will not
charge
Wheel or motor
makes strange
noises
Possible Causes
Insufficient battery power
Faulty connections
Battery not fully seated in tray
Improper turn on sequence
Brakes are applied
Blown 40a discharge fuse
Insufficient battery power
Loose or damaged twist power
assist
Misaligned or damaged magnet
ring
Loose wiring
Loose or damaged twist power
assist
Loose or damaged motor plug
wire
Damaged motor
Low tyre pressure
Low or faulty battery
Riding up steep hills, headwind,
and/or heavy payload
Battery discharged for long period
of time without regular charges,
aged, damaged, or unbalanced
Brakes rubbing
Charger not well connected
Charger damaged
Battery damaged
Wiring damaged
Blown charge fuse
Loose or damaged wheel spokes
or rim
Loose or damaged motor wiring
Mycle Maintenance
Most Common Solutions
Charge the battery
Clean and repair connectors
Install battery correctly
Turn on bike with proper
sequence
Disengage brakes
Replace 40A discharge fuse
Charge or replace battery
Replace twist power assist
Align or replace magnet ring
Repair and or reconnect
Tighten or replace
Secure or replace
Repair or replace
Adjust tyre pressure
Check connections or charge
battery
Assist with pedals or adjust your
cycleroute
Balance the battery;
contact Tech Support if range
decline persists
Adjust the brakes
Adjust the connections
Replace
Replace
Repair or replace
Replace charge fuse
Tighten, repair, or replace
Reconnect or replace motor.
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