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8 | Troubleshooting
• Try using a different USB port on the monitor.
• Try using a different USB port on the external device.
• Update the USB drivers for the peripheral devices.
• Reboot the external device.
• When "Ethernet" is set to "Off" in the "Administrator Settings" menu, the LAN port
cannot be used. Set "Ethernet" to "On" (see
• Depending on the settings in "USB Selection" in the "Administrator Settings" menu or
the input signal, the monitor's USB hub may not be able to be operated from the
external device connected via USB. Try switching the "USB Selection" settings or the
input signal (see
Input Signals
[} 12]).
• If the peripheral devices work correctly when they are directly connected to the external
device, contact your local EIZO representative.
• Check the external device's BIOS setting for USB when using Windows. (Refer to the
User's Manual of the external device for details.)
• Update the external device's OS.
Power indicator is flashing orange and white.
• This symptom may occur when the external device is connected to the DisplayPort
connector. Use a signal cable recommended by us for the connection. Turn the monitor
off and on.
• Check the connection and condition of the USB peripheral devices connected to the
monitor.
• Turn off the main power switch on the back of the monitor, and then turn it on again.
Even when the mouse or keyboard are used, the external device does not
wake from sleep.
• Turn the setting "On" for "Compatibility Mode" on the "Administrator Settings" menu (see
Compatibility Mode
The external device does not operate with the power supply (USB Power
Delivery) from the monitor.
• Check whether the external device has the specifications to operate with a 92 W power
supply.
• For a 92 W power supply, use the following USB cables:
– CC200SS-5A (Included)
– CC100 (Optional accessory)
62
USB Selection – HDMI / DisplayPort / USB-C [} 32]
[} 44]).
Ethernet
[} 44]).
and
Switching
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