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Citizen 500 User Manual

Citizen systems user's manual printer 500
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Summary of Contents for Citizen 500

  • Page 1 User’s Manual...

  • Page 2: Table Of Contents

    Factory Initialisation ... 22 Entering Initial Setup Mode ... 22 Interface Setup Mode (Parallel and Serial) ... 24 Chaper 5 - Driver Installation ... 25 Setting Up Your Printer To Work With Your Software ... 25 ® ® Microsoft Windows IBM PCs Or Compatibles ...
  • Page 3 Window NT4 Single User ... 27 Windows NT4 in the Network Environment ... 27 Chapter 6 - Maintenance and Troubleshooting ... 28 Printer Self Test ... 28 Periodic Maintenance ... 28 Troubleshooting Guide ... 28 Chapter 7 - Specifications ... 30 Printer Specificaitons ...

  • Page 4: Product Warranty

    Citizen Systems Europe. No liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this manual, Citizen Systems Europe assumes no responsibility for errors or omissions.

  • Page 5: User Safety Instructions

    Ensure that the local power supply is 220-240V at 50 Hz standards. If you are in any doubt contact your dealer or a registered electrician. Ensure that the power cable supplied with your printer matches the power cables of your other computer equipment. If it does not, please contact your dealer or a registered electrician.

  • Page 6: Introduction

    Chapter 7 details the full technical specifications of your printer. We think you’ll find the manual and the printer functional and easy to use, but we will always be glad to hear your comments so that we can improve our product where necessary.

  • Page 7: What To Do If You Have Problems

    What to do if you have problems If you have any problems with your printer or require assistance in setting it up with your soft- ware we advise you to do the following:- • Read Chapter 6 of this user manual •...

  • Page 8: Chapter 1 - Installation And Setup For First Use

    Chapter 1 - Installation and setup for first use Unpacking Having unpacked the printer, make sure none of the contents shown below are missing or damaged. Report damages or shortages to the store from which the unit was purchased. Please remember to save the original carton and packing materials for future shipping and transporting of the unit.

  • Page 9: Parts Of The Printer

    Parts of the Printer Front View Paper support Top cover Smoked upper cover Control panel Paper feed selector Head gap lever Bottom View Lower push tractors Paper stands Rear View Rear tractors AC Power inlet Parallel interface Serial Interface...

  • Page 10: Connecting To A Computer

    We recommend that you disconnect your printer from the mains and switch of any computers before attaching your printer to a computer system. Refer to your computer’s manual for details and locations for connection to the printer port on your system and install the cable on to the computer system.

  • Page 11: Installing Ribbon Cassette

    Lift the roller cover (2) before starting to install the rib- Insert the ribbon cassette (3) in to the printer and push down on the 4 arrows (1) until they click into place. Make sure the ribbon is not twisted and rotate the knob to remove any slack.

  • Page 12: Chapter 2 - Paper Handling

    Allow enough space between the stack of paper and the bottom of the printer to en- sure smooth operation. If the paper stand doesn’t have enough height, it is recom- mended to place the paper in front of the printer.

  • Page 13: Paper Feed Selection - Paper Source

    Then lift off the top cover at the rear of the printer to expose the rear tractor guides Align the paper on the sprocket holes then close the...

  • Page 14: Fanfold Paper (Bottom Tractor Mode)

    Fanfold Paper (Bottom Tractor Mode) Turn the power off to the printer. Adjust the head gap lever for the thickness of paper that you are using, then set the paper feed selector to the bottom tractor mode position.
  • Page 15 Press the LOAD/PARK key on the front panel to load the paper in to the printer. The paper will stop at the first line of printing, or “top of form”. Insert the top cover again and raise it to the upright position.

  • Page 16: Single Sheets And Envelopes (Friction Mode)

    Insert a sheet of paper (2) through the paper guides. The paper will be automatically loaded to the first print line. If the ON LINE indicator light is not lit, press the ON LINE key to ensure the printer is ready to print.

  • Page 17: Tearing Off Paper

    Tear off the page using the top cover as a cutter. After tearing off the page you can return your paper to the first printer line by pressing TEAR OFF button (1) again. If the TEAR OFF button is not pressed a second time,...

  • Page 18: Chapter 3 - The Control Panel Keys

    You must be in PROGRAM (both FONT indicators are off) to allow your software to control your font selection. If any one of the font lights are lit, then the printer will remain locked in this font. Each time the FONT button is pressed, the printer will select the next available font from the list.

  • Page 19: Selecting A Character Pitch

    You must be in PROGRAM (both PITCH indicators are off) to allow your software to control your font size. If any one of the pitch lights are lit, then the printer will remain locked in this size of character printing.

  • Page 20: Quiet Mode

    You can adjust the Top of Form position using the Micro Line Feed or Reverse Micro Line Feed function from the Control Panel. Do not rotate the platen knob, otherwise the printer will not be able to count the number of lines properly.

  • Page 21: Saving Top Of Form

    Move the paper feed selector to the friction mode. Load single sheets or envelopes in to the printer. When you have finished printing, remove the sheet (or envelope) from the printer. Move the paper feed selector to tractor mode position for either rear or bottom feeding.

  • Page 22: Chapter 4 - Initial Setup Mode

    Chapter 4 - Initial Setup Mode Many of the functions and settings of the printer can be set in the Initial Setup Mode, through the control panel. These settings are stored in the printer and will be remembered when the printer is switched off.
  • Page 23 1. Select the desired item according to the status of the ON LINE (1) and FONT (2) indicators (on, off, blinking) by referring to the following table or to the printout produced by the printer. 2. Press and release the PITCH button (6) to set the item’s status. The item’s status will change each time you press the PITCH button.

  • Page 24: Interface Setup Mode (Parallel And Serial)

    PITCH indicators will blink. Interface Setup Mode (Parallel and Serial) With the printer switched ON, load a sheet of paper. Then turn the printer off. While pressing the PITCH button, turn the power on to enter the Initial Setup mode. When you release the PITCH button, the current printer settings will be printed automatically.

  • Page 25: Chaper 5 - Driver Installation

    Windows Microsoft regularly release new versions of it highly successful Windows operating system. Printer drivers for your printer are supplied on a disk included with your printer and this is the first place you should look for a driver. If you cannot find a suitable driver on the disk supplied, you should initially speak to the dealer who supplied you with the printer.

  • Page 26: Windows 95 Driver Installation

    Select “Yes” and click Next . Click Finish . Follow the instructions on your computer screen. If you cannot install the Printer Driver using Plug & Play, follow the in the section “Manually Installing a Windows Driver”. Windows 98 Driver Installation Connect interface cable to printer and computer, then power on printer.

  • Page 27: Windows Nt4 Driver Installation

    Select the Citizen 500 printer in the “Shared Printers” box. Click OK and follow the instruction on the screen. If the server computer does not have the Printer Driver for Windows NT 4.0, the install dialogue will be displayed on the screen. Then insert the “Printer Driver for Windows 95, 98 and NT4” disk into drive A (or B) and enter the path name A:\nt40 (or B:\nt40), then click OK .

  • Page 28: Chapter 6 - Maintenance And Troubleshooting

    A sample printout will begin, which serves as a self test. Once you see that the printer is functioning properly, you may turn the power off during the self test, or you may run the entire test.
  • Page 29 - Printer is not ON LINE. Press the ON LINE button. Check cables are securely connected. - Out of paper. If the PAPER OUT light is flashing, the printer won’t print. Check for obstructions causing the paper not to feed in correctly.

  • Page 30: Chapter 7 - Specifications

    Chapter 7 - Specifications Printer Specifications Power requirements: Interface: Print fonts: Software emulation: Buffer: Character sets: Characters per line (max): Pica (10 cpi): 80 characters Printing speed (cps): Paper feed: Printing direction: Line feed time: Noise level: Operating environment: Power consumption:...

  • Page 31: Paper Specifications

    When Bottom Feeding, the printer will handle multi-part forms up to 0.43 mm thick. Up to 6 copies of 53 g/m chemical release paper can be used. When Rear Feeding, the printer will handle multi-part forms up to 0.36 mm thick. Up to 5 copies of 53 g/m chemical release paper can be used.

  • Page 32: Printing Area

    Printing Area Fanfold Paper and Continuous Labels Single Sheet and Envelopes 25.4 mm 2.0 mm A: The area near the paper perforations (2) where the print quality may not be optimum. B: The minimum distance between the sprock- ets and first printable character (1), when the left tractor is set on the left end and the margin is set to 0.

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