Recording Your Computer Problem - IBM ThinkPad 310E Troubleshooting Manual

Recording your Computer Problem

Use this sheet for your problem reporting.
Computer information:
Machine type: __________
Serial number: __________
Date of purchase: __/__/__
A kind of problem:
V
Continuous problem
Error code:
_______________________________________
Operating systems and their version if available:
V
DOS Version _____
V
Windows 3.1
V
Windows 95
Used application programs at the time of the problem:
_______________________________________
_______________________________________
Problem symptom:
Describe the problem more specifically.
_______________________________________
_______________________________________
_______________________________________
_______________________________________
Reproducibility:
V V
Yes No
Describe how to reproduce it:
_______________________________________
_______________________________________
V
Intermittent problem
Chapter 8. Solving Computer Problems
Getting Service
8-11