Fillmaster Systems Auto User Manual

Zero-time flavoring fast, accurate reconstitution

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USER GUIDE
ZERO-TIME FLAVORING
FAST, ACCURATE RECONSTITUTION

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Summary of Contents for Fillmaster Systems Auto

  • Page 1 USER GUIDE ZERO-TIME FLAVORING FAST, ACCURATE RECONSTITUTION...
  • Page 2 Whether this is an upgrade to your present Fillmaster/ FLAVORx system or a completely new reconstitution & flavoring system, the Fillmaster Auto will change the way you dispense and flavor forever. For detailed training videos, please visit: http://www.flavorx.com/fillmaster-auto-installation-instructions...
  • Page 3: Table Of Contents

    Fillmaster Auto™ | User Guide Table of Contents Introduction Parts Keypad & Display Operation Getting Started How to Calibrate Reconstitution & Flavoring Flavoring Only Helpful Tips Menu Guide Troubleshooting Maintenance Fillmaster Auto™ Total Care Plan FLAVORx® 12-13 FLAVORx® Promotional Tools Key Takeaways Fillmaster®...
  • Page 4: Introduction

    Now that you have a Fillmaster Auto in your pharmacy you can integrate the Fillmaster Auto completely into your work flow. Your pharmacy can enjoy all the benefits of the flavoring service, without spending another second on the process.
  • Page 5 Fillmaster Auto™ | User Guide Parts, Digital Touch Screen & Display All of the following pieces should be included in your Fillmaster Auto package. If anything is missing, please contact us at 1-888-284-7873. Fillmaster Auto Dispenser NDC Database (SD Card)
  • Page 6: Operation

    Fillmaster Auto™ | User Guide Getting started with Operation your Fillmaster Auto Getting Flush filters before first use. For Reverse Osmosis systems: Flush the first tank of water. See install guide for complete Started instructions. Plug in machine for power, turn on/off switch to “ON” position.
  • Page 7: Reconstitution & Flavoring

    Enter volume (mL) to mix. Select the flavor of choice and confirm the selection. Press “OK” button to dispense flavor. To learn more about the Fillmaster® Systems, LLC Fillmaster Auto watch demo videos at: 9475 Gerwig Lane, Columbia, MD 21046 www.flavorx.com/fillmaster-auto-installation-instructions 1-800-884-5771 • www.fillmastersystems.com...
  • Page 8: Helpful Tips

    Fillmaster Auto™ | User Guide Helpful Tips Flavoring • When dispensing, Do NOT insert the dispensing tip directly into the bottle of medication. • To select a flavor, press the picture of the flavor desired. Flavors that are recommended as “best matches” will be indicated (only the illuminated flavors will work for that medication).
  • Page 9: Menu Guide

    Fillmaster Auto™ | User Guide Menu Guide Learn how much Turns audio Allows you to To replace a flavor flavor is left in each on or off. calibrate the machine or open the door bottle. to dispense to the where flavors are tenth of an mL.
  • Page 10 Fillmaster Auto™ | User Guide Troubleshooting & Maintenance Error Medication NDC not found. Call FLAVORx at 800-884-5771. Solution: The NDC for this drug is not in our database. Call FLAVORx for immediate assistance at 1-800-884-5771. Error No water detected. Processed canceled.
  • Page 11: Fillmaster Auto Total Care Plan

    You get all of this, plus everything that comes with being a FLAVORx Certified Pharmacy. Fillmaster Auto Total Care Plan includes: • Full System Repair/ Replacement Warranty •...
  • Page 12 Fillmaster Auto™ | User Guide FLAVORx Because You Care FLAVORx helps you provide a customer experience that goes above and beyond the customer’s expectations. Use FLAVORx as a tool to help you better engage with parents, and make medicine-time a lot easier. FLAVORx helps improve adherence and allows you to give your customers a superior service that keeps them coming back to your store for all their health care needs.
  • Page 13: Flavorx

    Fillmaster Auto™ | User Guide FLAVORx • Pediatric adherence rates are typically around 60%. When medications are custom-flavored using FLAVORx, adherence rates improve to 90%. • Custom flavoring provides a unique way to engage with customers and promotes extraordinary customer experiences at the pharmacy, especially with parents of young children.
  • Page 14: Flavorx Promotional Tools

    Fillmaster Auto™ | User Guide FLAVORx Promotional Tools Customizing the taste of medication is another opportunity to engage with your customers. It is a great way to build customer loyalty and satisfaction. Use these marketing tools to help you connect with your pharmacy customers.
  • Page 15: Key Takeaways

    Fillmaster Auto™ | User Guide Key Takeaways The Fillmaster Auto can... Scan the NDC/UPC barcode on the medication bottle instead of requiring you to manually type it in. Push the “SCAN” button on the front of the machine to begin.
  • Page 16: 9475 Gerwig Lane, Columbia, Md 21046

    Fillmaster® Systems, LLC 9475 Gerwig Lane, Columbia, MD 21046 1-800-884-5771...

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