Troubleshooting; Led Status - 4BARCODE Technology 4B-2044A Series User Manual

6. Troubleshooting

The following guide lists the most common problems that may be encountered when
operating this barcode printer. If the printer still does not function after all suggested
solutions have been invoked, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.
 LED Status
This section lists the common problems that according to the LED status and other
problems you may encounter when operating the printer. Also, it provides solutions.
LED
Status /
Color
OFF No response
Solid Blue
Blue with
blinking
Red with
blinking
Note:
Printer status can be easily shown on the Diagnostic Tool. For more information about the
Diagnostic Tool, please refer to the instruction in the software CD disk.
Printer Possible Cause
Status
No power
ON The printer is ready
to use
Pause The printer is paused
Error The out of label or
the printer setting is
not correct
Recovery Procedure
* Turn on the power switch.
* Check if the green LED is lit on power supply.
If it is not lit on, power supply is broken.
* Check both power connections from the
power cord to the power supply and from the
power supply to the printer power jack if they
are connected securely.
* No action necessary.
* Press the FEED button to resume for printing.
1. Out of label
* Load a roll of label and follow the instructions
in loading the media then press the FEED
button to resume for printing.
2. Printer setting is not correct
* Initialize the printer by instructions in "Power
on Utility" or "Diagnostic Tool".
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