What is in the box? 2.2.2 Installing the front mudguard 2.2.3 Installing the front wheel 2.2.3.1 Installing the quick release axle in the front wheel 2.2.3.2 Installing the front wheel in the front fork 2.2.4 Installing/adjusting the handlebar 2.2.5 Installing the pedals KNAAP BIKES...
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3 SAFETY 3.1 Safety notes - eBike safety fundamentals 3.2 Safety notes - eBike battery and charger 4 RIDING THE BIKE Using the battery 4.1.1 Installing the battery 4.1.2 Charging the battery 4.1.3 Removing the battery 4.1.4 Storing the battery 4.1.5 Battery status LEDs 4.2 Using the brakes...
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4.6 RECOMMENDATIONS FOR FIRST-TIME EBIKE RIDERS 4.6.1 Getting acquainted with the bike 4.6.2 Mechanical safety check before riding 5 MAINTENANCE 5.1 Cleaning the bike 5.2 Adjusting the chain tension 5.3 Adjusting the brakes 5.4 Lubricating the bike 5.5 Maintenance schedule 5.6 Torque settings KNAAP BIKES...
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6 TRANSPORT AND STORAGE 6.1 Transporting the bike and the battery 6.1.1 Transporting the bike 6.1.2 Transporting the battery 6.2 Storing the bike 7 PROBLEM SOLVING 8 ENVIRONMENT AND DISPOSAL 8.1 Disposal of electronic components 8.2 Disposal of packaging material 9 DISCLAIMER 10 TECHNICAL DATA 11 MAINTENANCE FORMS...
Keep all safety information and user instructions for future reference. The manufacturer cannot be held liable for any material damage or personal injury caused by incorrect handling of the Knaap bike or not obeying the safety instructions. Using the Knaap bike for other than its intended purpose, not maintaining the bike properly and replacing components by non-original components will void any warranty claims. KNAAP BIKES...
TYPOGRAPHIC CONVENTIONS The following symbols are used in this user manual: Danger indicates a hazardous situation that, if Warning indicates a hazardous situation that, if not avoided, will result in death or serious injury. not avoided , may result in death or serious injury. Caution indicates a hazardous situation that, if Notice indicates information considered not avoided, may result in minor or moderate important, but not hazard-related. injury. ADDITIONAL DOCUMENTATION • Documentation of the Bafang C961 display • Documentation of the Bafang rear wheel drive unit •...
. Manuals in other languages are available upon request. Should you have any questions, or if you need technical assistance or information about special tools and materials, or if you would like to order spare parts, please contact: support@knaapbikes.com Send us any feedback you may have by visiting our website or sending us an e-mail. We appreciate your comments! Technical support Should you need technical support, please contact your local Knaap retailer or support@knaapbikes.com. KNAAP BIKES...
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Spare part box Rubber dust covers Toolkit (see Toolkit) Pedals Charger USER MANUAL...
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Wrench 17/19 button Ⓑ) (to adjust the handlebar Screwdriver Allen key 4mm (to adjust and brakes) Socket for screwdriver the LCD console Ⓓ) Allen key 6mm Allen key 4,5mm Wrench 8 (to install the mudboard Ⓥ) (to adjust the passenger KNAAP BIKES...
INSTALLING THE BIKE COMPONENTS An overview of all torque values can be found in section 5.6 Torque settings. 2.2.1 WHAT IS IN THE BOX? Open the packaging and remove the bike, the charger and the parts box. Do a visual inspection of the packaging contents: • Bike NOTICE The front mudguard, front wheel, handlebar and pedals are still to be mounted. • Parts box •...
Front mudguard Ⓥ • Allen key 4.5 mm Ⓣ3 • Wrench 8 Ⓣ6 Remove the front mudguard Ⓥ from the packaging. Attach the front mudguard Ⓥ onto the hanger 1 with the allen key Ⓣ3 and wrench Ⓣ6. KNAAP BIKES...
2.2.3 INSTALLING THE FRONT WHEEL 2.2.3.1 INSTALLING THE QUICK RELEASE AXLE IN THE FRONT WHEEL Remove the quick release axle Ⓤ attached to the front wheel. Remove the end nut 1 and the cone-shaped spring 2 from the quick release axle Ⓤ. USER MANUAL...
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Make sure that the cone-shaped springs 1 are on each side of the wheel. Install the end cap 3 on the quick release axle Ⓤ and tighten it from the driver’s side using the quick release lever 4. Do not fully tighten yet. KNAAP BIKES...
2.2.3.2 INSTALLING THE FRONT WHEEL IN THE FRONT FORK Tools/Material required: • Allen key 4.5mm Ⓣ3 Make sure that the foam protection sleeves are removed from the handlebar. Remove the front fork spacer 1. USER MANUAL...
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Put the quick release axle Ⓤ into the front fork dropouts 1. Risk of injury. The front wheel axle must be fully seated into the dropouts. If the wheels are not secured in place, they can go askew or come out of the dropouts. KNAAP BIKES...
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Hold the end cap 1 and turn and tighten the quick release lever 2. Tighten the end cap 1, close the quick release lever 2. The quick release lever must fully close. Otherwise the wheel can come loose, causing serious injury. USER MANUAL...
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Mount the wire stay 1 onto the front mudguard Ⓥ and attach it at both sides of the front wheel axle 2 with the allen key Ⓣ3. Make sure that the front mudguard Ⓥ does not touch the front tire. KNAAP BIKES...
2.2.4 INSTALLING/ADJUSTING THE HANDLEBAR Tools/Material required: • Allen key 5mm Ⓣ4. Remove the handlebar Ⓒ from the packaging. Take the two rubber dust covers Ⓢ1 from the parts box. Slide the dust covers Ⓢ1 onto the lower end of each of the handlebar stems 1. Slide the handlebar stems into the bike frame 2.
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Make sure that the ribbed insertion marks 1 are fully inserted into the bike frame 2. Risk of injury. The height of the handlebar stems can be adjusted to the user’s preferences, but the safety mark must NOT be visible. KNAAP BIKES...
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Tighten the bolts 1 of the stem clamps 2 with allen key Ⓣ4 . USER MANUAL...
They are labeled “L” for the rider’s left, “R” for the rider’s right. Turn the pedal Ⓢ3 into the crank arm 1 with your hand. NOTICE Always make sure to turn the pedal towards the front wheel. Once the pedal Ⓢ3 becomes too difficult to turn: Tighten the bolt with the wrench Ⓣ7. KNAAP BIKES...
SAFETY SAFETY NOTES - EBIKE SAFETY FUNDAMENTALS • Always wear a helmet. • Wear bright, highly visible clothing, preferably with reflective tape or patches. • Obey the rules of the road. Stop at stop signs and lights. • Stay in control: Remember to use a low gear when you start off. The power comes in at the second rotation of the pedals.
NEVER leave the battery unattended in case of indoor charging. • NEVER charge the battery near flammable materials. • ALWAYS use the charger that comes with your Knaap bike. • ALWAYS charge and store the battery in a dry environment. • NEVER charge the battery with charger cables that are damaged. KNAAP BIKES...
RIDING THE BIKE USING THE BATTERY • Risk of explosion. The battery and the dock must be dry before installation. Dry the battery and the dock with a soft cloth, if required. • Risk of explosion. Do NOT charge or use a battery that is damaged. If the battery is damaged, it must be discarded immediately.
ON/OFF button 2 of the battery is in the OFF position. Insert the battery. Insert and turn the battery key 3 clockwise. to lock the battery. When installed correctly, the battery key has a motion range of 180°. KNAAP BIKES...
4.1.2 CHARGING THE BATTERY • The battery can be charged directly on the bike or separately. After charging, the charger must be disconnected from the battery and the AC power socket immediately. • Charging a new battery takes approximately 8-9 hours. If you discharge the new battery and recharge it within a week, all relevant substances within the battery are activated, which elongates the lifetime of the battery.
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RIDING THE BIKE Connect the power plug to the AC power socket: The charger LED lights up red if the battery is partially charged or empty. The charger LED lights up green if the battery is fully charged. KNAAP BIKES...
When the battery is fully charged: The charger LED lights up green. Remove the power plug of the charger from the AC power socket. Remove the output plug of the charger from the battery Ⓚ. 4.1.3 REMOVING THE BATTERY Unlock the battery: Turn the battery key 1 counterclockwise.
If none of the battery status LEDs lights up: The battery is damaged. Do NOT charge the battery. If within 2 years of purchase, contact the retailer from where you purchased your Knaap Bike (www.knaapbikes.com). If 4 LEDs are lit: The battery is fully charged. If 0 LEDs are lit: The battery is empty. KNAAP BIKES...
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BATTERY STATUS LEDS/POWER LED SIGNAL BATTERY CHARGE LEVEL 4 LEDs lit Full 0 LEDs lit Empty The battery status is also shown on the LCD display. See 4.3.1.3 Power indicator function for more information. USER MANUAL...
Squeeze the left brake to stop the front wheel. Squeeze the right brake to stop the rear wheel. • For the UK : Squeeze the right brake to stop the front wheel. Squeeze the left brake to stop the rear wheel. • If any of the brakes feels too loose or too tight, consider adjusting the brakes. See section 5.3 Adjusting the brakes. KNAAP BIKES...
4.3 USING THE SPEED CONTROL SYSTEM (WITH LCD DISPLAY) The Knaap bike comes with a speed control system. The speed control system is connected to the rear hub motor and the pedal assist sensor located on the driver-side crank arm. When you start pedalling, the pedal assist sensor detects the forward pedal rotation and after two rotations activates the motor to power your ride.
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Make sure that the ON/OFF button 1 of the battery is in the ON position. Press and hold the button of the speed controller. The LCD display lights up. The LCD display switches off automatically after 10 minutes of inactivity (default setting). KNAAP BIKES...
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button 1 and use the buttons 2 until you reach the level of pedal Press the assist 3 you want. Start or continue pedalling. The rear hub motor starts providing the level of electrical power you selected at the second rotation of the pedals. button of the speed controller to switch off the LCD When you are done: Press and hold the display.
The speed controller and the LCD display of the Knaap bike give access to the following functions: • Display setting mode • Advanced display settings • Power indicator • Distance (trip and total) • Walk assist • Automatic bike lights • Error codes KNAAP BIKES...
4.3.1.1 DISPLAY SETTING MODE Press and hold the button to switch on the display. Press and hold and the button and the button at the same time to set the following parameters: Distance measurement unit: i. Press the button to set the measurement unit to km or miles. button to save the new setting.
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Press the iii. Next is Brightness. Brightness: button or the button to change the brightness (1 - 8). i. Press the button to save the new setting. ii. Press the iii. Next is Time setting. KNAAP BIKES...
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Time settings: button or the button to change the hour. i. Press the ii. Press the button to save the new setting. button or the button to change the minutes. iii. Press the iv. Press the button to save the new setting and exit this mode. The new settings are applied after restarting the LCD display.
The Distance measurement unit screen opens. button and the button + push the button eight times. Press and hold the The Advanced settings menu opens. KNAAP BIKES...
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Set the following advanced settings: Wheel size: button or the button to change the wheel size (8 - 32 inch). i. Press the button to save the new setting. ii. Press the iii. Next is Sleep time interval. Sleep time interval: If you set the sleep time interval, the display goes into sleep mode after the time selected.
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The power level ranges i. Press the from 2 to 9 levels (there is no level 0). button to save the new setting and exit this screen. ii. Press the KNAAP BIKES...
4.3.1.3 POWER INDICATOR FUNCTION The power indicator shows the power status of the battery: The power indicator flashes weakly in case of low battery power. 4.3.1.4 DISTANCE FUNCTION button to shift between TRIP and TOTAL. Press the button and the button to clear the TRIP distance.
Press and hold the button to turn on the rear light and the front light of the bike. button again to turn on the rear light and the front light of the bike off. Press and hold the KNAAP BIKES...
4.3.1.7 ERROR CODES In the event of an error, an error code shows on the LCD display and the motor stops. Once the error is solved, the motor starts working again. ERROR CODE DEFINITION Throttle not returning to zero state Throttle abnormality Low voltage protection Over voltage protection Hall sensor abnormality Phase line abnormality Controller overheat Temperature sensor in controller abnormality Current sensor abnormality Speed sensor abnormality Communication abnormality in BMS...
(1 is the easiest) on hills or when you’re riding into the wind. Use a harder gear (7 is the hardest) on flats or if the wind is blowing from behind. When you shift, keep pedalling but ease up on the pedals, especially on hills. If you are pushing hard or if you stop pedalling completely, the chain can skip or fall off. Press the gear up button 1 to shift into an easier gear. Press the gear down lever 2 to shift into a harder gear. KNAAP BIKES...
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• For smoother shifting, pedal lightly while using the gear shifter. Do not backpedal. • If you are pedalling too fast, and there is not enough resistance, shift into a harder gear. You will also go faster. • If you are pedalling too slow, and it is hard to turn over the pedals, try shifting into an easier gear. USER MANUAL...
FRONT LIGHT AND REAR LIGHT Make sure that the battery and the LCD display are switched on. button to switch on the lights. Press the Press the button to switch off the lights. 4.5.2 REFLECTORS The bike has three types of reflectors: • Reflectors attached to the wheels • Reflectors on the pedals • Reflector on the back side of the battery KNAAP BIKES...
4.6 RECOMMENDATIONS FOR FIRST-TIME EBIKE RIDERS 4.6.1 GETTING ACQUAINTED WITH THE BIKE Take some time to familiarize yourself with the Knaap bike and its special features. First make sure that you read and understand the user instructions, then go for a ride! The following safety aspects in particular must be considered: • Given the comparatively high speed, a correct braking technique is essential. So test your brakes and how to brake on a parking lot for example, before you start riding in traffic. • To ensure a good travelling range and stability when going round bends, your tires must be in a good condition and have the correct pressure. Check the sidewall of your tires for the minimum and maximum pressure recommended.
If the wheel wobbles or appears to be off-center, your wheel must be trued. Consult a skilled technician. Check the rims. Damage to the rim causes weak spots and can result in a faulty wheel over time. KNAAP BIKES...
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TASK INSTRUCTIONS EU: The rider’s right brake is the rear brake and the rider’s left brake is the front brake. UK: The rider’s left brake is the rear brake and the rider’s right brake is the front brake. While stationary: Squeeze each brake lever to make sure that there is Check the resistance.
Never touch these components with your bare hand. • ALWAYS check the mechanical components subject to wear and tear. Cracks, scratches or color change in highly stressed areas indicate that the part has reached the end of its useful life and must be replaced. KNAAP BIKES...
CLEANING THE BIKE If you clean your bike regularly, you are more likely to detect weak spots that might develop into a serious issue later. Risk of damage. Do NOT use a high pressure cleaner. Water coming from a high-pressure hose can cause damage to the bearings of your bike.
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Repeat this process for the other wheel. Wash off the bike with clean water. Wipe everything dry with a dry clean cloth or let your bike air-dry in the sun. Lubricate the chain of the bike. See section 5.4 Lubricating the bike. KNAAP BIKES...
5.2 ADJUSTING THE CHAIN TENSION TOOLS/MATERIALS REQUIRED Knaap toolkit Put your bike on a bike stand. The wheels should be up in the air; otherwise it is difficult to tighten the bike chain. Carefully loosen the axle nuts that are holding your rear wheel onto the bike. This loosens the rear wheel, allowing you to adjust the tension on the chain. Carefully pull back on the rear wheel. This increases the tension on the chain. Check whether the tension is correct: The maximum play allowed when moving the chain is 1 cm or half an inch in either direction.
The adjustment procedure is the same for the front and the rear brake. If the brakes feel too tight or too loose: TIP: A two fingers length is needed between the handlebar and the brake lever when you squeeze. If this is not the case, the brake must be adjusted. KNAAP BIKES...
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Twist the barrel adjuster 1: pull the barrel adjuster outwards to tighten, or push the barrel adjuster inwards to loosen. If this does not help, you may need to further adjust the brake pads. USER MANUAL...
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Make sure that the wheel is well-centered. Loosen the mounting bolts 1 until the caliper body 2 is free to move from side to side. Do NOT remove the mounting bolts completely. Squeeze the brake lever. This centers the caliper body 2 over the rotor 3. KNAAP BIKES...
While holding the lever: Start fastening the two bolts. Squeeze the brake lever. Spin the wheel to test the pad rub. If there is no rubbing, the pads are aligned. Secure the mounting bolts to full torque. If there is still some rubbing, you will need to do some fine tuning: loosen one bolt at a time until there is a gap on each side of the rotor. Spin the wheel and check if the rotor is well-centered. If you are still experiencing problems, contact a skilled technician. 5.4 LUBRICATING THE BIKE Tools/Material required: •...
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Pull on the housing and slide it through the barrel adjuster until the Cables inner wire is exposed. Carefully put a few drops of oil onto the inner cable just where it runs down into the housing. TIP: Use a lubricant that distributes itself evenly. KNAAP BIKES...
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LUBRICATION INSTRUCTION POINT Rear shift cable: Shift the gears until the chain is on the largest sprocket, and then stop the wheel from rotating. Shift your shifter all the way in the opposite direction, as if you were going to shift to the smallest sprocket. The rear derailleur should now be stuck on the largest sprocket. This will give you enough slack to fully release the cable from the frame. Pull the upper section of the outer cable down leaving a section of inner cable exposed.
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Then apply a small drop of lubricant to the bearings at the center of Derailleur the pulley. pulleys Backpedal a few revolutions. Use a clean rag to wipe off any excess of lubrication. NOTICE Never use grease. KNAAP BIKES...
5.5 MAINTENANCE SCHEDULE MONTHLY SIX MONTHS YEARLY EVERY RIDE 500 KM / 600 MI 1,500 / 930 MI 4,500 KM / 2,800 MI Check your tire Clean your bike (see Clean your bike (see pressure and inflate as section 5.1 Cleaning the section 5.1 Cleaning the Inspect the pedals, needed.
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Replace as needed Replace as needed making firm contact your suspension and lubricate good and lubricate good with either the rim or components. cables/housing at cables/housing at the brake disc. entry/exit points. entry/exit points. KNAAP BIKES...
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MONTHLY SIX MONTHS YEARLY EVERY RIDE 500 KM / 600 MI 1,500 / 930 MI 4,500 KM / 2,800 MI Check the cassette and the chainrings for Check the suspension wear; check the chain fork (and shock) for Maintain, lubricate, for wear, tight links, and compression and and service bent links.
TRANSPORT AND STORAGE TRANSPORTING THE BIKE AND THE BATTERY Risk of damage. Due to its size, shape and weight we do not recommend carrying the bike on the roof of a passenger car. Risk of fire. Appropriate measures must be taken when transporting the battery. 6.1.1 TRANSPORTING THE BIKE Make sure that the ON/OFF button of the battery is in the OFF position.
Wash the bike thoroughly. Clean grease and oil key components like the chain and the cassette. See section 5.1 Cleaning the bike for more details. • Make sure that the battery is only charged to approximately 60% for storage. Check your battery regularly. If the charge drops, recharge the battery to about 60%. Do not let the battery discharge completely. KNAAP BIKES...
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• Make sure that the ON/OFF button of the battery is in the OFF position. • Store the bike in a dry area. Storing the bike indoors is ideal, but if you are storing your bike in an outside shed or a garage that will go below freezing temperatures, remove the battery from the bike and bring it inside. Also keep in mind that temperature changes can cause condensation, with rusted bike components and corroded battery connectors as a result. USER MANUAL...
The brake pads may be Adjusting the brakes. (squealing, too tight, worn. - Replace the brake pads. no resistance...). - Contact a skilled technician, if needed. The wheel is not well- - Your wheel must be centered. Contact your centered or wobbles. retailer or a skilled technician. KNAAP BIKES...
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ISSUE CAUSE SOLUTION - Charge the battery. See section 4.1.2 The battery is empty. Charging the battery. The hub motor is not The battery terminals starting. - Lubricate the battery terminals. are not lubricated - Contact a skilled technician, if needed. sufficiently. - Adjust the wheels. The bike is vibrating The wheels are not in - One of the wheels or both may need to be...
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The charger is not or damaged. charging. The battery weld line - Weld or replace the wiring. Contact your falls off or is damaged. retailer or a skilled technician. KNAAP BIKES...
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ISSUE CAUSE SOLUTION - Check whether the AC power outlet is functioning. - Check whether the charger is working. When connected to the AC power outlet, the LED should light up green. - Check whether the battery has been The battery is not Check the power connected correctly.
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Contact your retailer or a skilled switch of the LCD technician. display in the ON position. The hub motor is making a squeaking - Contact your retailer or a skilled technician. sound. The hub motor is - Contact a skilled technician. holding back. KNAAP BIKES...
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ISSUE CAUSE SOLUTION - Check whether the speed sensor is correctly installed. The LCD display The speed sensor - Check the attachment of the speed sensor. is not showing the may not be installed It must not be attached too tightly. driving speed.
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- Contact your retailer or a skilled technician. - The speed sensor must be installed The speed sensor is not correctly installed correctly. - Contact your retailer or a skilled technician. KNAAP BIKES...
ENVIRONMENT AND DISPOSAL We care for the environment. By disposing the product, its packaging and its components in the proper manner, you help to avoid possible hazards for the environment and public health that could otherwise be caused by improper treatment of waste equipment. The recycling of materials contributes to the conservation of our natural resources. DISPOSAL OF ELECTRONIC COMPONENTS Old or worn parts have to be disposed of in the most environmentally friendly way, for example by bringing them to an acknowledged recycling centre. It is not allowed to dispose of electronic parts, accessories and components with unsorted municipal waste.
Dispose of the product packaging via a collection point for the recycling of plastics (bubble wrap) and paper (carton boxes). The foam protection sleeves are not always easy to recycle. In some areas options can be very limited, as not all recycling centres can handle or process this material. Please check with your local recycling center. KNAAP BIKES...
MAINTENANCE FORMS In order to keep your bike in a good shape it must be inspected and maintained at regular intervals. Fill in all details and make sure all maintenance checks are carried out, either by yourself or a skilled technician. MODEL INFORMATION Model Frame number Serial number of the drive unit Serial number of the battery Serial number of the LCD display Serial number of the charger Name of the bike shop Date of purchase...
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MAINTENANCE FORMS OWNER CONTACT DETAILS Name Address Postal code + city E-mail Phone KNAAP BIKES...
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MAINTENANCE 500 KM / 310 MILES (OR AFTER 3 MONTHS) Maintenance task Repairs Comments Date and distance (km/miles) Knaap bikeshop Signed by USER MANUAL...
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MAINTENANCE FORMS MAINTENANCE 1,500 KM / 930 MILES (OR AFTER 6 MONTHS) Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by KNAAP BIKES...
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MAINTENANCE 4,500 KM / 2,800 MILES (OR 12 MONTHS) Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by USER MANUAL...
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MAINTENANCE FORMS MAINTENANCE 7,000 KM / 4,350 MILES (OR AFTER 24 MONTHS) Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by KNAAP BIKES...
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MAINTENANCE 9,500 KM / 5,900 MILES (OR AFTER 36 MONTHS) Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by USER MANUAL...
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MAINTENANCE FORMS MAINTENANCE 14,500 KM (OR AFTER 42 MONTHS) Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by KNAAP BIKES...
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MAINTENANCE 17,000 KM (OR AFTER 48 MONTHS) Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by USER MANUAL...
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MAINTENANCE FORMS MAINTENANCE ___________ KM / MI Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by KNAAP BIKES...
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MAINTENANCE ___________ KM / MI Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by USER MANUAL...
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MAINTENANCE FORMS MAINTENANCE ___________ KM / MI Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by KNAAP BIKES...
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MAINTENANCE ___________ KM / MI Maintenance task Repairs Comments Date and distance (km/mileage) Knaap bikeshop Signed by USER MANUAL...
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Put on your coolest clothes, make sure you buckle up your helmet, call your best friend and head out on the road! Live the life you love! “” WWW.KNAAPBIKES.COM knaap bikes knaapbikes HARSWEG 19C 2461 EZ, TER AAR THE NETHERLANDS +31 85 060 7549 info@knaapbikes.com...
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