Cisco Technical Support & Documentation Website - Cisco Catalyst 3560 Getting Started Manual

Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The website is
available 24 hours a day at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com
user ID and password. If you have a valid service contract but do not have a user ID or password, you
can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification Tool to locate your product serial number before
submitting a request for service online or by phone. You can access this tool from the
Cisco Technical Support & Documentation website by clicking the Tools & Resources link,
clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from
the alphabetical list. This tool offers three search options: by product ID or model name; by
tree view; or, for certain products, by copying and pasting show command output. Search
results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before placing a
service call.
Tip Displaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the
web page by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the
entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under
the Search box and then click the Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click
Contacts & Feedback at the top of any Cisco.com web page.
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