Digi ConnectTank Getting Started Manual
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Digi ConnectTank Getting Started Manual

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C o n n e c t Ta n k
Getting Started Guide
90001317_E
March 18, 2014

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Summary of Contents for Digi ConnectTank

  • Page 1 C o n n e c t Ta n k Getting Started Guide 90001317_E March 18, 2014...
  • Page 2 Digi International reserves the right to modify or revise all or part of this document, its contents, and any products described herein at any time without prior notification and shall not be responsible for any loss, cost or damage, including consequential damage, caused by reliance on these materials.
  • Page 3 However, cellular-based products contain radio devices that require specific consideration. Please take the time to read and understand the following guidance. Digi International assumes no liability for an end user’s failure to comply with these precautions.

  • Page 4: Table Of Contents

    Digi ConnectTank SIM Card Installation ..................9 Digi ConnectTank Wake-up Using Magnet ...................9 Digi ConnectTank Registration to Cellular Network ..............10 Uploading Digi ConnectTank Device Information to Device Cloud ..........10 Digi ConnectTank Wake-up and Sleep Operation ................ 11 Digi ConnectTank Management and Configuration �����������������������������12 Adding Digi ConnectTank to Device Cloud ................
  • Page 5 Digi ConnectTank Getting Started Guide Digi ConnectTank Maintenance �����������������������������������������������������������33 Appendix A: Digi ConnectTank Factory Default Appendix B: Digi ConnectTank Attribute Names Appendix C: Digi ConnectTank Model Specifications Page 5...

  • Page 6: Introduction To Digi Connecttank

    Digi ConnectTank Getting Started Guide Introduction to Digi ConnectTank Digi ConnectTank offers a low cost and seamless solution to monitor remote single tank locations. It has a proven built-in ultrasonic sensor that periodically monitors the tank liquid level and alerts the backend via Device Cloud.
  • Page 7 • Digi ConnectTank stores up to 96 sensor readings. • Digi ConnectTank stores data in case of a network outage. Stored data is published when the network becomes available. • Digi ConnectTank is highly configurable, which avoids the need for custom programming and development.

  • Page 8: Digi Connecttank Hardware Setup

    Digi ConnectTank Getting Started Guide Digi ConnectTank Hardware Setup Digi ConnectTank Hardware Summary Lid cover Cellular and GPS antenna Battery pack Gasket Bottom cover Ultrasonic sensor Page 8...

  • Page 9: Digi Connecttank Device Installation

    Digi ConnectTank Wake-up Using Magnet To wake up the Digi ConnectTank device using the magnet, follow the steps described below: 1. Bring the magnet close to the magnet sign on the Digi ConnectTank device to activate the Wake-up button. Battery LED Cellular LED After several seconds, the LEDs will start blinking indicating that the device is up and running.

  • Page 10: Digi Connecttank Registration To Cellular Network

    Digi ConnectTank Cellular and GPS Antenna Digi ConnectTank has internal antennas for cellular and GPS communications. There are no external antennas required to operate the device. While installing the device, make sure that there is adequate network coverage in the area by ensuring that the cellular LED is blinking blue.

  • Page 11: Digi Connecttank Wake-Up And Sleep Operation

    Digi ConnectTank is intended to run from the internal battery for two years under recommended operating conditions. To achieve such an extended period of operation, Digi ConnectTank enters into sleep mode for the maximum amount of time, thus reducing the power consumption to the lowest possible levels. The device wake-up and subsequent operation is as follows: •...

  • Page 12: Digi Connecttank Management And Configuration

    Device Cloud through standards-based web services. Note that for initial test and development with the Digi ConnectTank, you can use a developer account. When deploying Digi ConnectTank devices in the field, you will need a premiere account to use all the features of Digi ConnectTank.
  • Page 13 Digi ConnectTank Getting Started Guide NOTE: ◦ For a CDMA device, select the Device ID from the drop down menu. For a UMTS device, select the IMEI number from the drop down menu. For a CDMA device, the device ID format is 00020000-00000000-00000000-XXXXXXXX. The 8 digit ◦...
  • Page 14 The larger circle highlights the device type, such as ConnectTank-MR, where MR stands for mid range sensor. In ConnectTank-SR, SR stands for short range sensor. Before completing the installation, make sure the Tank Upload Method matches your CAUTION: cellular contract.

  • Page 15: Digi Connecttank Device Configuration Using Device Cloud

    Digi ConnectTank Getting Started Guide Digi ConnectTank Device Configuration Using Device Cloud 1. Double click the Devices ID to access device configurations. NOTE: Configuration and Connection History tabs appear on the Home page. 2. To access configuration, expand the Configuration tab. The available configuration groups are: ◦...
  • Page 16 Digi ConnectTank Getting Started Guide Configurable Parameters Related to the Device Settings Group The following table describes the configurable parameters of the Device Settings group. Name Description Range Default Read sensor every Based on this parameter 15 minutes to 1440...
  • Page 17 Digi ConnectTank Getting Started Guide Name Description Range Default Send location every Based on this parameter 1 to 96 readings value, the device sends location data after every set number of report intervals. Tank upload method Mode of communication 0 - TCP/IP only...
  • Page 18 Digi ConnectTank Getting Started Guide Device Cloud Settings Group Parameters Device Cloud settings should not be changed without Digi Technical Support. CAUTION: Name Description Value Phone Number SMS will be published to this 43444 number Service ID Blank if phone number is 43444;...
  • Page 19 Digi ConnectTank Getting Started Guide Name Description Value User name User name of the service provider for data connectivity. This is not required by most cellular providers. Password Password of the service provider for data connectivity. This is not required by most cellular...
  • Page 20 Digi ConnectTank Getting Started Guide Name Description Range Default High Alert When set to On, the device sends an alert when On/ Off liquid level is above the high threshold. High Threshold This value indicates when to generate a high alert.
  • Page 21 Digi ConnectTank Getting Started Guide Viewing Sensor Data in Device Cloud To view sensor data, use the Device Cloud user interface or Device Cloud web service calls. Once configured, the device goes into sleep mode and wake-up mode based on user configuration and sends data to Device Cloud.
  • Page 22 Digi ConnectTank Getting Started Guide Click the Raw Data tab to view tank liquid level values. NOTE: The distance value shown for the tank level is the distance between the sensor and the liquid level. Page 22...

  • Page 23: Digi Connecttank Firmware Update

    Digi ConnectTank Getting Started Guide Digi ConnectTank Firmware Update You can update Digi ConnectTank firmware online as well as offline with Device Cloud. Digi ConnectTank Firmware Update Sequence Digi ConnectTank has two update components: • Cellular module • Microcontroller When both the cellular module and the microcontroller firmware are updated, ensure that you update the cellular module before the microcontroller firmware.
  • Page 24 Digi ConnectTank Getting Started Guide 5. To load the Digi ConnectTank image in the device, click Browse and enter the cellular module firmware path that contains the 82003325_RevX.bin file. 6. To load the microcontroller image in the module, click Browse and enter the microcontroller firmware path that contains the Tank_MCU_Firmware.bin file.

  • Page 25: Digi Connecttank Offline Firmware Update

    Digi ConnectTank Getting Started Guide NOTE: Ensure that the microcontroller firmware binary name is Tank_MCU_Firmware.bin. Digi ConnectTank Offline Firmware Update 1. Navigate to login.etherios.com. 2. Log in to your Device Cloud account using your login credentials. 3. Select the Devices menu within the Device Managment tab.

  • Page 26: Verifying The Digi Connecttank Firmware Update Version

    Now follow the instructions mentioned in the Digi ConnectTank Offline Firmware Update section. Verifying the Digi ConnectTank Firmware Update Version After updating the microcontroller, send a configuration message to the device. For more instructions, see the Digi ConnectTank Device Configuration Using Device Cloud section.

  • Page 27: Digi Connecttank Specifications And Certifications

    Digi ConnectTank Getting Started Guide Digi ConnectTank Specifications and Certifications Digi ConnectTank Hardware Specifications Digi ConnectTank is designed to meet the following specifications: Digi ConnectTank - CDMA Digi ConnectTank - UMTS ® ® WWAN Carriers Sprint, Verizon AT&T, International GSM carriers...

  • Page 28: Digi Connecttank Rf Exposure Statement

    In order to comply with RF exposure limits established in the ANSI C95.1 standards, ensure users maintain a distance from the product of no less than 20 cm. Digi ConnectTank FCC Certifications and Regulatory Information Radio Frequency Interface (RFI) (FCC 15.105) This device has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 Subpart B, of the FCC rules.

  • Page 29: Important Digi Connecttank Safety Information

    FCC ID. Modifications (FCC 15.21) Changes or modifications to this equipment not expressly approved by Digi may void the user’s authority to operate this equipment. CE Certifications (Europe only) Digi ConnectTank complies with European union CE marking requirements.

  • Page 30: Digi Connecttank Troubleshooting

    Digi ConnectTank Troubleshooting Resources The Digi ConnectTank includes the following buttons that enable you to troubleshoot the device: • Factory Default button: This button reloads the factory default configuration into the product. This will over-write all the previous customer configurations. This built-in recovery mechanism enables you to restore your device to the original functionality.

  • Page 31: Digi Connecttank System Status Led

    You will need to create a user account if one is not already set up. Digi ConnectTank System Status LED Battery LED Cellular LED The Digi ConnectTank device has two LED indicators to help you monitor the status of the battery and the cellular network Color and Light Pattern Description...

  • Page 32: Digi Connecttank Network Activation Troubleshooting

    Since the device is in sleep mode most of the time, Device Cloud’s scheduled offline operations are best suited for configuring the device parameters. Changing APN for Digi ConnectTank UMTS Models Digi ConnectTank has Access Point Network (APN) for AT&T network by default. To change the APN, follow these instructions. 1. Navigate to login.etherios.com.
  • Page 33 Digi ConnectTank Getting Started Guide 7. Click OK. 8. Click Examples and navigate to SCI -> SMS -> User Request. 9. Replace my_target with apn and my user message with the service provider apn. For example, if you are using a Vodafone apn, enter wap.vodafone.co.uk...
  • Page 34 10. Click Send. Device Cloud sends an SMS to the device for setting up the new APN. NOTE: You should change the APN when the device is in wake-up mode. If you change the APN when the device is in sleep mode, the changes are delivered to device on the next wake-up cycle. Also ensure that the SIM details are available in Device Cloud.
  • Page 35 Digi ConnectTank Getting Started Guide Digi ConnectTank Maintenance Digi ConnectTank must be maintained by Digi or a Digi qualified technician only. CAUTION: Always use the designated battery, model number 76000912, from Digi International Inc. Replacing the Battery Follow these steps to replace the Digi ConnectTank battery: 1�...
  • Page 36 Digi ConnectTank Getting Started Guide Appendix A: Digi ConnectTank Factory Default Device Cloud Update Frequency Sensor Read Frequency Server Name login.etherios.com Tank Upload Method APN Name apn.idigi.com Phone Number 43444 Service ID SMS Feature State Restrict Sender Restrict Reply Tank Type...
  • Page 37 Digi ConnectTank Getting Started Guide Appendix B: Digi ConnectTank Attribute Names These are the channel names available and shown in Device Cloud for Digi ConnectTank. Long Name Short name Comments/Semantics distance Sensor tank level in inches. temperature Temperature in degree centigrade.
  • Page 38 Digi ConnectTank Getting Started Guide Long Name Short name Comments/Semantics Send start time A value of 60 would be 1 hour after midnight GMT (minutes from midnight GMT). Tank upload method Values are as follows: 1 - Data only 2 - SMS only...
  • Page 39 Digi ConnectTank Getting Started Guide Long Name Short name Comments/Semantics Alarm enable mask (8 bits) Enable bit for various alarms from LSB to MSB (1 is enabled) 0 - Alarm high enable - alh 1 - Alarm low enable - all...
  • Page 40 Digi ConnectTank Getting Started Guide Appendix C: Digi ConnectTank Model Specifications Part Number Description CTANK-M110 ConnectTank, short-range ultrasonic sensor, Sprint. CTANK-M110-12 ConnectTank, short-range ultrasonic sensor, Sprint, 12 unit bulk pack. CTANK-M210 ConnectTank, short-range ultrasonic sensor, Verizon. CTANK-M210-12 ConnectTank, short-range ultrasonic sensor, Verizon;...
  • Page 41 Digi International 11001 Bren Road East Minnetonka, MN 55343 952-912-3444 or 877-912-3444...

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