Emerald EE-HWS-SSHP-200 User Manual

Emerald EE-HWS-SSHP-200 User Manual

Heat pump water heater

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HEAT PUMP WATER HEATER USER MANUAL
MODEL NUMBER: EE-HWS-SSHP-200
Thank you for choosing Emerald Energy.
This leaflet contains important information on the correct
installation and operation of your heat pump water heater.
POWER SUPPLY:
ENVIRONMENT TEMPERATURE:
Working water temperature: Min inlet water temperature 8°C,
Max outlet Water Temperature 60°C. If the system is always used
beyond the available range, please contact with manufacturer
PACKING LIST
1
User manual
1
Heat pump unit
1
Water tank unit
1
TPR valve
1
Condensation drainage pipe
2 Soft connecting pipe
SAFETY MEASURES
Do not insert any objects or obstruct the air inlets and outlets. The high speed internal rotor could cause damage or injury.
In the event of any unusual activity, such as a burning smell, turn off the manual power switch immediately and contact a
authorised service technician.
When the unit needs to be repaired, removed or re-installed contact an authorised service technician.
Do not install the unit where there is potential for combustable gas leaks as it may cause a fire.
Confirm the installation base is strong enough to support the unit prior to install. If the base is not strong enough over
the long term it could cause device failure or injury.
Turn the power off before cleaning the unit.
220V-240V/1N~50Hz
-7°C ― 43°C
⚠ WARNING For outdoor use only.
Please read all the information before commencing
installation and retain for future reference.
This appliance must be installed, commissioned, and serviced by
an authorised technician in accordance with these instructions.
This unit requires reliable earthing and connection before use.
In areas vulnerable to lightening strikes lightning protection
measures must be carried out.
This unit is not suitable for use in cold winters. Water reserved in
the pipe system must be drained.

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Questions and answers

RODNEY PASCOE
May 30, 2025

MY HEAT PUMP WONT TURN ON UNTIL TEMPERATURE GETS DOWN TO 26 DEG

1 comments:
Mr. Anderson
May 30, 2025

The Emerald EE-HWS-SSHP-200 heat pump may only turn on when the temperature drops to 26 degrees because it operates in "AUTO" mode, where the water temperature is automatically determined based on the ambient temperature. In this mode, the system activates heating or cooling depending on preset logic tied to ambient temperature levels. Therefore, turning on at 26°C suggests that the system's automatic control logic considers this temperature as the threshold for initiating operation.

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Summary of Contents for Emerald EE-HWS-SSHP-200

  • Page 1 HEAT PUMP WATER HEATER USER MANUAL MODEL NUMBER: EE-HWS-SSHP-200 Thank you for choosing Emerald Energy. This leaflet contains important information on the correct installation and operation of your heat pump water heater. POWER SUPPLY: 220V-240V/1N~50Hz ENVIRONMENT TEMPERATURE: -7°C ― 43°C Working water temperature: Min inlet water temperature 8°C,...
  • Page 2: Installation

    INSTALLATION LOCATIONS TO AVOID DIMENSIONS 311mm Areas with high salt levels, corrosive gas, or mineral oils. Near flammable items. Locations with serious power supply voltage fluctuation. Unstable locations such as cars, mobile homes and cabins. Places with strong electromagnetic waves. Environments with especially hash environmental conditions.
  • Page 3: Plumbing Connection

    PLUMBING CONNECTION IMPORTANT INFORMATION The following instructions and schematics have taken into When connecting the water inlet and outlet pipes use two pipe account standards AS4324, AS4020, AS1056.1, AS/NZS2712, wrenches to control the two pipes, and ensure the water inlet and AS/NZ3350.240/30/30.2, AS3498 and represents an optimum outlet pipes are not turning around.
  • Page 4: Plumbing Connections

    SELECTION OF THE WATER PIPES 4. All hot water supply parts must be constructed from copper. Model No. Inlet Outlet EE-HWS-SSHP-200 15mm 15mm CONDENSATION DRAINAGE 1. The process of heat extraction from the atmosphere through 1. The pipe press and flow rate should be calculated before...
  • Page 5: Electrical Connection

    NOTE this device is fitted with an over-temperature control cut-out. Under no circumstances must the water heater be in operation without this safety device connected to the circuit. Re-setting and EE-HWS-SSHP-200 Built-in replacement of this device must only be carried out by a qualified electrical contractor.
  • Page 6: Control System Specifications

    CONTROLLER INSTRUCTIONS CONTROL SYSTEM SPECIFICATIONS CONTROLLER - SCREEN INSTRUCTIONS OPERATING CONDITION ICON STATUS DESCRIPTION Constantly bright Heat pump is on Voltage 220V~ 10%,50Hz Extinguished Heat pump is off Ambient temperature -7~+43°C Flashing Pre-start cooling mode Storage temperature -20~+75°C Constantly bright Under cooling mode Relative humidity 0~95%RH...
  • Page 7 CONTROLLER INSTRUCTIONS CONTROLLER - BUTTON INSTRUCTIONS OPERATING INSTRUCTIONS TURN THE HEAT PUMP ON/OFF MODE DESCRIPTION 1. When the lock symbol is visible, pressing any button once will Power on/off 1. Press this button for 1 second to turn the unlock the controller and further illuminate the screen. and exit button system on/off.
  • Page 8: Real Time Clock Settings

    CONTROLLER INSTRUCTIONS REAL TIME CLOCK SETTINGS ELECTRIC HEATER CONTROL 1. In the main interface, click the button “ ” to enter the real-time BOOSTER MODE clock setting interface: 1. To turn on/off electric heating element Press both buttons“ ”+“ - Press the button “ ”...
  • Page 9: Error Code

    CONTROLLER INSTRUCTIONS MANUAL DEFROSTING MODE MANUAL STERILIZATION 1. In the main interface, Press the buttons “M” + “∨” simultaneously for 1. If the controller is in the normal display state and it is currently more than 5 seconds to activate or deactivate the Defrost mode. in the heating mode, press the “M”+“∧”+“∨”...
  • Page 10 CONTROLLER INSTRUCTIONS THE ALARM LOW PRESSURE FAULT ANTIFREEZE PROTECTION 1. If the compressor starts running for 5 minutes and the low- 1. When the controller is on and the ambient temperature is too low pressure switch is off for 10 consecutive seconds the compressor it will enter the antifreeze mode to prevent the circulation line or immediately stops running.
  • Page 11: Commissioning The System

    • Replacement parts must use emerald energy authentic accessories, and can not be replaced by other similar accessories.
  • Page 12: Troubleshooting

    Emerald Energy Pty Ltd warrants this heat pump to the original purchaser. Emerald Energy Pty Ltd warrants each new heat pump is free from defects in material and workmanship under normal use and service from the date of purchase. 2 year labour warranty. 7 years warranty on the tank, and 5 years on the rest of the system. *Subject to terms and conditions.

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