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Dishwasher
SN25HW27MM
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN25HW27MM

  • Page 1 Dishwasher SN25HW27MM User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Etagere ........... 23 General information...... 4 Folding prongs ....... 23 Intended use........ 4 Basket heights........ 23 Restriction on user group.... 4 Before using for the first time ..   24 Safe installation ........ 5 Performing the initial configura- Safe use ........... 6 tion.......... 24 Damaged appliance ...... 7 Risk to children ........ 8...
  • Page 3 Customer Service......   56 Terminate programme.... 34 Product number (E-Nr.), produc- Switching off appliance .... 34 tion number (FD) and consecut- Basic settings........    35 ive numbering (Z-Nr.) ..... 57 Overview of basic settings ..... 35 AQUA-STOP guarantee .... 57 Changing basic settings.... 36 Technical specifications....   57 Home Connect ......
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Page 5: Safe Installation

    Safety en Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions. WARNING ‒ Risk of electric shock! ¡...
  • Page 6: Safe Use

    en Safety ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of burns! If the appliance is not installed properly, this may result in burns. ▶ With free-standing appliances, ensure that they are installed with the back panel against a wall. Safe use WARNING ‒ Risk of serious harm to health! Failure to comply with safety instructions and directions for...
  • Page 7: Damaged Appliance

    Safety en ¡ Knives and utensils with sharp points can cause injuries. ▶ Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer. WARNING ‒ Risk of scalding! If you open the appliance door while the programme is run- ning, hot water may splash out of the appliance.
  • Page 8: Risk To Children

    en Safety ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
  • Page 9 Safety en WARNING ‒ Risk of crushing! With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath. ▶ Keep an eye on children when opening and closing the ap- pliance door. WARNING ‒ Risk of chemical burns! Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en So as not to scratch the finish Change the sensor setting to the de- ▶ on the appliance, do not use fault. sponges with a rough surface or Consumption is reduced. abrasive cleaning agents. → "Sensors", Page 11 To prevent corrosion, do not use ▶...
  • Page 12: Installation And Connection

    en Installation and connection ¡ Quick reference guide Sensor setting Description SE:01 Adjusts the programme Installing and connecting the strength for effective re- appliance moval of food remnants even with low soiling You can position your built-under or levels. Energy and water integrable appliance in a fitted kit- consumption are adjusted chen between wooden and plastic...
  • Page 13: Drinking Water Connection

    Installation and connection en Connect the wastewater hose to ¡ Please note that the water safety the outlet connection of the siphon system is only functional if there is using the enclosed parts. a power supply. When doing so, check that the Insert the non-heating appliance wastewater hose is not kinked, plug of the power cable into the...
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 57.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 28 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 22 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 24 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 4 5 6 "Switching on the appliance" → Page 32 ON/OFF button and reset button "Switching off the appliance" → Page 34 "Terminating the programme" → Page 34 "Programmes" → Page 18 Programme buttons Display The display shows information about progress of the programme, the remaining running time or the basic settings.
  • Page 17 Familiarising yourself with your appliance en Programme sequence display The programme sequence display shows the cur- rent cycle of the appliance, e.g. washing, rinsing or drying. Depending on the appliance specifications...
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- ning time will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19: Information For Test Institutes

    Programmes en Programme Programme sequence Additional func- tions Tableware: Particularly gentle: Half Load ¡ Cleaning delicate table- ¡ Pre-Rinse IntensiveZone Glass 40° ware, cutlery, temperat- VarioSpeedPlus ¡ Cleaning 40 °C → "Additional ure-sensitive plastics, ¡ Intermediate rinse glasses and stemware in functions", ¡ Final rinse 60 °C the stemware basket.
  • Page 20: Additional Functions

    en Additional functions The pre-rinse program is saved to panel of your appliance, are available this button at the factory. Pre-rinse is depending on the appliance configur- suitable for all types of tableware. ation. The tableware undergoes intermedi- Additional func- ate cleaning via cold rinsing. tion When programmes have been down- ¡...
  • Page 21: Features

    Features en You can adjust the height of the top Additional func- basket to make room for larger items tion of tableware. ¡ Switch on with mixed loads containing table- Adjusting top basket with side IntensiveZone ware with different soil- levers ing levels, e.g.
  • Page 22: Bottom Basket

    en Features Bottom basket Cutlery basket Arrange pans and plates in the bot- Arrange cutlery in the cutlery basket, tom basket. always without sorting it and with the sharp points downwards. Cutlery basket Cutlery drawer Arrange cutlery in the cutlery drawer. Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown.
  • Page 23: Etagere

    Features en You can fold the prongs down to po- Etagere sition pans, bowls and glasses Use the cutlery shelf and space un- better. derneath for small cups and glasses Folding down prongs or for large items of cutlery, e.g. cooking spoons or serving cutlery. If you do not need the prongs, fold them down.
  • Page 24: Before Using For The First Time

    en Before using for the first time Setting Top basket Bottom basket 2 max. ø 24.5 cm 27.5 cm 3 max. ø 27 cm 25 cm Appliance height 81.5 cm with cutlery drawer Setting Top basket Bottom basket 1 max. ø 16 cm 31 cm 2 max.
  • Page 25: Overview Of Water Hardness Set- Tings

    Water softening system en Water hardness °E Hardness range mmol/l Setting value 9 - 10 Soft 1.2 - 1.4 H:01 11 - 12 Medium 1.5 - 1.8 H:02 13 - 15 Medium 1.9 - 2.1 H:03 16 - 20 Medium 2.2 - 2.9 H:04 21 - 26 Hard...
  • Page 26: Switching Off The Water Softening System

    en Rinse aid system Note: Only use special salt for erally only be used up to a water dishwashers. hardness of 26 °E without adding Do not use salt tablets. special salt. Do not use table salt. ¡ The water hardness is 0 - 8 °E. You do not need to use special Add the special salt to the dis- salt.
  • Page 27: Setting The Amount Of Rinse Aid

    Rinse aid system en a The display shows ⁠ . Press the catch on the lid of the dispenser for rinse aid and lift Press repeatedly until ⁠ . the display shows the value set at the factory r:05. Press repeatedly until the right amount of rinse aid has been set.
  • Page 28: Detergent

    en Detergent Detergent Description Detergent Detergent Liquid detergent Liquid detergent works faster and is recommen- Find out which detergents are suit- Detergent ded for shorter "Pro- able for your appliance. grammes" → Page 18 Suitable detergents without PreRinse. Sometimes liquid deter- Only use detergents that are suitable gent may leak out despite for dishwashers.
  • Page 29: Unsuitable Detergents

    Detergent en depending on the combination (4in1, ¡ According to manufacturers, com- 5in1, ...), additional components such bined detergents with salt replace- as glass protection or stainless steel ment substances can only be used cleaner. up to a certain water hardness, According to manufacturers, com- usually 26 °E, without adding spe- bined detergents generally only func- cial salt.
  • Page 30: Tableware

    en Tableware Add the detergent to the dry deter- Close the lid of the detergent dis- gent dispenser. penser. 50 ml 25 ml 15 ml a The lid clicks into position. If you are using tablets, one is a The detergent dispenser will open enough.
  • Page 31: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 32: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 33: Setting Additional Functions

    Basic operation en ¡ You can only change a pro- Setting additional functions gramme when running if you can- You can set additional functions to cel it. complete the washing programme → "Terminate programme", selected. Page 34 ¡ The appliance switches off auto- Note: The additional functions which matically 1 minute after the end of can be used depend on the pro-...
  • Page 34: Terminate Programme

    en Basic operation Terminate programme To end a programme early or to switch from a programme that has already started, you will need to can- cel it first. Press for approx. ▶ 4 seconds. a All displays light up. a As soon as the displays are off, the display shows "00h:01m"...
  • Page 35: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04 H:00 - H:07 Set the water softening system to your water hardness.
  • Page 36: Changing Basic Settings

    en Basic settings Basic setting Display text Selection Description Start programme SP:01 SP:00 - SP:01 Set a default programme for when the appliance is switched on. ¡ With the setting "SP:00", the last programme selected is set by de- fault when the appliance is switched on.
  • Page 37: Home Connect

    Home Connect  en To save the settings, press Home Connect quick start for 3 seconds. Connect your appliance to a mobile device quickly and easily. Home Connect Home Connect Installing app Install the Home Connect app on This appliance is network-capable. Home Connect your mobile device. Connect your appliance to a mobile device to control its functions via the Home Connect app.
  • Page 38: Home Connect Settings

    en Home Connect Home Connect settings Remote Diagnostics Adapt Home Connect to your needs. Customer Service can use Remote You can find the Home Connect set- Diagnostics to access your appliance tings in the basic settings for your ap- if you contact them, have your appli- pliance.
  • Page 39: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 40 en Cleaning and servicing Phase Removal of Detergent Placement Grease and limescale Liquid machine care product Appliance interior, e.g. bottle or machine descaler in hung in the cutlery basket or powder form. powder in the interior. Food remnants and de- Machine cleaner Detergent dispenser posits To ensure optimum cleaning perform-...
  • Page 41: Filter System

    Cleaning and servicing en Pull down the micro filter to re- Filter system move. The filter system removes coarse soiling from the dishwashing cycle. Press the locking catches gether and lift the coarse filter out ⁠ . Micro filter Fine filter Coarse filter Cleaning filters Soiling in the dishwashing water may...
  • Page 42: Cleaning Spray Arms

    en Cleaning and servicing Cleaning spray arms Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠ . Pull up the lower spray arm to re- move.
  • Page 43: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 44 en Troubleshooting Fault Cause Troubleshooting E:32-00 will light up altern- Unscrew the water connection. ately or indicator for water Remove the filter from the supply supply lights up. hose Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 45: Washing Results

    Troubleshooting en Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. A different error code ap- A technical fault is present.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Detergent residue in the ap- Tabs are used in the quick Select a more intensive "Pro- ▶ gramme" → Page 18 or use pliance or short programme. Dissolv- "Powder detergent" → Page 28. ing time of the tab is not at- tained.
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Stubborn white coatings are Too little detergent is being Increase the amount of detergent ▶ present on tableware, inside used. used or change "Detergent " → Page 28. the appliance or the door. Washing programme selec- Select a more intensive washing ▶...
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 51 Troubleshooting en Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 52: Home Connect Problem

    en Troubleshooting Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 53: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting Appliance cannot be Appliance functions have Pull out the mains plug or switch off switched on or operated. failed. the fuse. Wait at least 2 minutes. Connect the appliance to the power supply. Switch the appliance on. Appliance does not start.
  • Page 54: Noise

    en Troubleshooting Fault Cause Troubleshooting Lid on the detergent dis- Detergent dispenser or lid Remove detergent residue. ▶ penser cannot be closed. are blocked by sticky deter- gent residue. Noise Fault Cause Troubleshooting Filling valves making knock- Caused by the domestic in- Can only be remedied in the do- ▶...
  • Page 55: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 56: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 57: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en With any warranty claims, we will from water damage, the appliance make sure that your appliance is re- must be connected to the power paired by trained after-sales techni- supply. cians using genuine spare parts, in- ¡ The liability guarantee is valid for cluding after the manufacturer's war- the service life of the appliance.
  • Page 58: Information Regarding Free And Open Source Software

    A detailed RED Declaration of Con- and Open Source Software formity can be found online at This product includes software com- www.siemens-home.bsh-group.com ponents that are licensed by the among the additional documents on copyright holders as free software or the product page for your appliance.
  • Page 59 Technical specifications en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001587874* 9001587874 (001013) 642 A1...

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