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Troubleshooting and Common Issues
Overview
This section covers some common problems that may be encountered while using the
Wireless Router and some possible solutions to them. If you follow the suggested steps
and the Wireless Router still does not function properly, contact your dealer for further
advice.
General Problems
Problem 1:
Can't connect to the Wireless Router to configure it.
Solution 1:
Check the following:
The Wireless Router is properly installed, LAN con nections are
OK, and it is powered ON.
Ensure that your Mac or PC and the Wireless Router are on the
same network segment. (If you don't have a router, this must be
the case.)
If your Mac or PC is set to "Obtain an IP Address automatically"
(DHCP client), restart it.
If your Mac or PC uses a Fixed (Static) IP address, ensure that it
is using an IP Address within the range 192.168.1.1 to
192.168.1 .253 and thus compatible with the Wireless Router's
de fault IP Address of 192.168.1 .254.
Also, the Network Mask should be set to 255.255.255.0 to match
the Wireless Router.
In Windows, you can check these settings by using Control
Panel-Network to check the Properties for the TCP/IP proto col.
In OSX you can check this from the System
Preferences/Network/TCP/IP settings windows.
Internet Access
Problem 1:
When I enter a URL or IP address I get a time out error.
Solution 1:
A number of things could be causing this. Try the following
troubl eshooting steps.
Check if other computers work. If they do, ensure that your
computers IP settings are correct. If using a Fixed (Static) IP
Address, check the Network Mask, Default gateway and DNS as
HWRGM1A
Hawking Technologies, Inc.
P 17
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