Intelbras ICIP 30 Impacta 68i User Manual
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Intelbras ICIP 30 Impacta 68i User Manual

Intelbras ICIP 30 Impacta 68i User Manual

Base boards and codec
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Summary of Contents for Intelbras ICIP 30 Impacta 68i

  • Page 1 User manual Base boards and codec ICIP 30 Impacta 68i...
  • Page 2 Impacta 68i Congratulations, you have just purchased a product with Intelbras quality and security. Intelbras, thinking about these VoIP market needs, offers the ICIP 30 68i solution for the Impacta 68i PBXs, improving their performance and ensuring high availability of calls.

  • Page 3: Table Of Contents

    6.2. Codec Card Connection ICIP 30 Impacta 68i (1 to 3) ......

  • Page 4: Technical Specifications

    » System monitoring via SNMP (V1/V2c/V3). » Firmware update for the PABX (Intelbras central office, DISA, music, interfaces, and IP telephone TIP 100 and ATA GKM 2210T). » Configuration support via web browser (HTTPS). Web programming is compatible with the Mozilla Firefox® browser (see the compatible version in the Impacta Central Offices Compatibility Table, available in the Downloads section of our site).

  • Page 5: Care And Security

    3. Care and security The following information is intended for authorized or specialized technicians. Attention: only technicians trained by Intelbras are authorized to install and configure the PABX, as well as open the box, connect and handle its interfaces. Read carefully all information about the equipment and follow all safety information.a.

  • Page 6: User Misuse And Hacking

    “voice” signals and converting them into data packets within the network. Each codec card enables 10 VoIP channels. » Hardware key with extension licenses and IP trunks. 6.1. Base board ICIP 30 Impacta 68i Codec board ICIP 30 Slot for codec...

  • Page 7: Codec Card Connection Icip 30 Impacta 68I (1 To 3)

    6.2. Codec Card Connection ICIP 30 Impacta 68i (1 to 3) ICIP 30 codec card Impacta 68i Jumpers for recovery Slot for codec Connector for connection to the base board at the OPC3/ICIP position USB Host Grounding 6.3. Data protection and security LAN network interface RJ45 10/100 UTP fast Ethernet port for local network access.

  • Page 8: Product

    7. Product 7.1. Technology Overview With the ICIP board, the Impacta 68i continues to have all the features and functionality already existing, but now incor- porating the new features already mentioned. In it, voice-related information will be transmitted over the Internet or a private network through technology known as VoIP (Voice over IP) using the SIP protocol.

  • Page 9: Installation

    8. Installation To mount the base board and ICIP 30 68i codec, follow the procedure: 1. On a grounded surface connect the antistatic wrist strap; 2. Remove the ICIP 30 68i base board and the ICIP 30 68i codec board(s) from their packaging and place them on the grounded surface;...

  • Page 10: Scenario

    8.2. Scenario There are many scenarios of application of this new VoIP/SIP technology in conjunction with the Impacta 68i switches. See below a classic scenario, in which we can visualize several environments connecting through the ICIP card, with codec card and Licenses. Scenario 9.

  • Page 11: Listening To Ip Addresses

    9.1. Listening to IP addresses The ICIP card can be configured to get its IP address automatically, via DHCP. In this case the PBX provides a way for the user to listen to the obtained IP address. The user, using a telephone, must type the following commands: »...

  • Page 12: System

    9.3. System Licenses Accessing this submenu displays the status and number of valid licenses for IP extensions and IP connectors. Viewing/confirming licenses 9.4. Record Accessing this submenu will display the log records of some operations performed by the users. » Date: Displays the date and time when the operation occurred. »...

  • Page 13: Interfaces

    9.5. Interfaces Board layout Accessing this submenu will display a diagram with the quantity and the devices connected to the backplane slots. Check that the type of ICIP board installed is displayed in the correct slot, if not, you will need to configure it. 1.
  • Page 14 General This submenu presents general information about the network and the parameters available for configuration, distributed in the following tabs: Network Menu/General Menu General Displays the physical card information to the administrator. Network Menu/General/Submenu Menu » Board type: tells you what type of board is installed in the system. »...
  • Page 15 External NAT Resolution Server STUN (Simple Traversal of User Datagram Protocol (UDP) via Network Address Translators (NATs)) is a server that allows NAT clients (e.g. firewall-protected computers) to make phone calls to a VoIP provider that is outside the local network. The STUN server allows clients to find out their public address, the type of NAT used, and the side of the Internet port associated with NAT with a specific local port.
  • Page 16 This submenu presents the WAN interface connection information and the parameters needed to configure it within the network, distributed in the following tabs: Network Menu/WAN Sub Menu This allows you to configure the physical connection and addressing parameters for the WAN interface, so it is important to check with your network administrator and ISP for the necessary data.
  • Page 17 Enable Traffic SIP signaling packet traffic, RTP (regarding voice traffic) and administrative traffic on the WAN network are enabled. Network Menu/SubMenu WAN/Allow Traffic » SIP: enables traffic from SIP signaling packets to the configured WAN network. » RTP: enables the traffic of RTP signaling packets over the WAN network by providing a uniform means to transmit data subject to real-time “issues”...
  • Page 18 Caution! » DSCP and TOS modes will come into operation, according to the behavior defined by the IETF. » When the rate of incoming traffic to a network device is higher than the rate of outgoing traffic (bandwidth), network congestion occurs. During these conditions, frames marked with higher priority receive preferential treatment and are delivered before frames with lower priority.
  • Page 19 Secondary IP configuration for LAN and WAN The Secondary IP setting allows you to configure a different network than the main one, for both the LAN and the WAN interface. This makes it possible to switch between different networks just by changing the port where the ICIP cable is plugged into the switch.
  • Page 20 DDNS - Configurações gerais DDNS - General settings » Server Update Time (sec): Sets the time to update the information on the DDNS server. Please note: to get the IP address that the card has available on the Internet, this service queries via HTTP a server on the Internet which returns the IP address that the card has accessed the Internet.
  • Page 21 Interface » » Subnet Mask: Sets the subnet mask. » » Gateway: sets the IP address of the Gateway. » » Dynamic IP Range: defines which IP address range the server will grant to network devices. Sip Server » Use interface address: With this option checked, you use the same interface address for the SIP server. »...
  • Page 22 LDAP Authentication LDAP (Lightweight Directory Access Protocol) user authentication serves to centralize control of user passwords by using an authentication server that provides LDAP access. This server can be the same one that the company uses to authenticate its users. By enabling LDAP authentication, user and password access at the PABX is disabled and, depending on the configuration made, will only run through the admin user.
  • Page 23 LDAP user group If the authentication method uses a user group, you must register a user and check the LDAP Group option under Users>User Access. LDAP user group FTP interface / Recordings Allows the Call Recorder application to connect to the PBX. FTP interface / Recordings »...
  • Page 24 Interface Status This screen displays information about all network interfaces on the switch. Interface Status » Information: Displays information about the selected interface: Name, State, IP, MAC, RxBytes, RxPacks, RxErrors, MTU, TxBytes, TxPacks, TxErrors. » Caption: displays the legend of the images: Connected, Disconnected or Inactive. »...
  • Page 25 Engine ID Defines which Engine ID will be used by the system, either the default or a custom one. The Engine ID is a unique identifier for each piece of network equipment and is used for identification only, not for addressing. Network Menu/SubMenu SNMP/Engine ID »...
  • Page 26 TRAP This tab configures the sending of messages with alert information related to events occurring at ICIP through the associa- ted communities. The administrator can then, via SNMP management software, handle the event appropriately. Network/SubMenu SNMP/TRAP Menu » Enable TRAP sending: enables the sending of traps from the system to the SNMP manager. »...
  • Page 27 SNMP V3 On this tab, SNMP V3 provides security services, through User and Private authentication options, as well as access privile- ges (as in versions v1 and v2) and ICIP data and performance information within the network. Thus, the administrator must use a user and a password to access the information. Network Menu/SubMenu SNMP/SNMP V3 »...
  • Page 28 SNMP V3 encryption On this tab SNMP V3 provides the message security service by selecting a cryptographic algorithm. This ensures the privacy of information and prevents access by unauthorized sources. Network/SubMenu SNMP Menu/SNMP V3 Encryption » Encryption type: select the privacy algorithm with which you want to encrypt SNMP messages: »...
  • Page 29 One application for this e-mail sending service is the notification of some alarms occurring in the central station. It can be configured in Maintenance>Alarms by e-mail. Maintenance Menu/Alarms by e-mail » Alarm: awake/not awake/not answered/not free. » Ticketing: Ticketing buffer reaching maximum capacity. »...
  • Page 30 Firewall This submenu makes it possible to restrict access from certain IPs to PBX administration functions, such as access to SNMP, Web Scheduler and ICTI, as well as to detect and block DDoS (Distributed Denial of Service) and Port Scan attempts.
  • Page 31 These filter fields can be selected and configured to limit the maximum number of connections of each type that ICIP will accept per second from a given IP. When the instantaneous amount of connections exceeds the set value, the ICIP will start the blocking function immediately.
  • Page 32 Blocking failed SIP login attempts This is a data security tool for unauthorized access, implemented in the system to ensure its reliability. If during login au- thentication the login is not recognized by the system, the user can have a few more attempts before receiving a blocking message, or you can configure a list of IPs that will not be analyzed by this rule, being free of blocking.
  • Page 33 VLAN Settings Allows you to configure the connection priority and addressing parameters for the VLAN interface to the local network. Therefore, it is important to consult the network administrator to obtain the necessary data. Network Menu/SubMenu VLAN/VLAN Settings » VLAN_NUMBER: displays the number of the VLAN in the network. »...
  • Page 34 Enable Traffic Here you enable administration traffic and SIP and RTP signaling packets (related to voice traffic) on the VLAN interface. Network Menu/SubMenu VLAN/Allow Traffic » SIP: enables the traffic of SIP signaling packets on the configured network VLAN. » RTP:enables the traffic of RTP signaling packets along the network VLAN, providing a uniform means of transmitting data subject to real-time problems (audio, video, ...).
  • Page 35 Allows you to specify priorities for packet or traffic class. QoS seeks to improve the quality of communication by prioritizing some types of data over others, according to a previous classification of the same, and becomes extremely useful in condi- tions of traffic congestion on the outgoing interface of this data (for example, the router connection port to the Internet).

  • Page 36: Voip - Board Icip 30 Channels

    Administrator Next to the Administration field you can select the QoS mode: » TOS with a value from 0 to 7, which represents the priority of the packet. » DSCP with a value from 0 to 63, which represents the priority of the packet. Please note: changes made are only valid on devices that are configured in the same way, otherwise traffic will be forwar- ded according to IETF default behavior or according to some specific configuration on the next device.
  • Page 37 General This submenu allows you to configure some of the system’s VoIP features, codecs, and VoIP channel scheme. VoIP Menu/ICIP Board/General SubMenu General VoIP Enables you to configure the parameters related to signaling and audio quality enhancement. These parameters apply to IP extensions and point-to-point connections.
  • Page 38 » Unreserved Channels: defines the number of VoIP channels to be used freely by IP trunks or extensions, according to demand. » Enable VoIP channel saving: If selected, the system saves channels when both IP devices involved in the call are IP extensions.
  • Page 39 SubMenu Point to Branch Point to Branch Point » Location: enter a name that is meaningful to identify the Branch (e.g. city name, etc.) » Address (IP or FQDN): enter the IP address or FQDN of the Branch office or VoIP device. Numbering This tab registers all the branch extensions that will generate and receive VoIP calls.
  • Page 40 » Option 1 to 5: define the codec preference order and the RTP packet period when making or receiving a connection. » Codecs: have different compression ratios, audio quality, and bandwidth occupation. ICIP supports the codecs: G.729AB, GSM FR 6.10, G.723, G.726-16, G.726-24, G.726-32, G.726-40 and G.711 PCMa and u. »...
  • Page 41 » Payload value if RFC2833: configure the DTMF payload type when the Out-of-band DTMF event (RFC2833) is selec- ted. The value ranges from 96 to 127, 101 being the default. » Inter-digit pause time (ms): defines the pause time inserted between dialed digits.. »...
  • Page 42 VoIP proxy Here the information passed on by the Operator for system access is configured. Note: Preferably configure the LAN interface to access the proxy provider and avoid connection problems in scenarios using NAT. Attention: some of this information can be obtained from your network administrator, or directly from the VoIP provider.
  • Page 43 » Main Station: defines the number that will be used as the calling subscriber in case the station that originated the call is not registered in the table. » Internal number: select the internal station that can forward/receive VoIP call via the carrier. »...
  • Page 44 Supported: 100rel. User-Agent: icip_intelbras /PBX_IMPACTA - v1.9.41_I30_MD. Proxy-Authorization: Digest username=”intelbras”, realm=”servidordeportabilidade.com”, nonce=”545bb55000017a04a2065e61e331b532363a43f81c67e135”, uri=”sip:4899328721@servidordeportabilidade.com:5060”, response=”b6aaa477cf4cfdc8ecaf50142dcd0a3e”, cnonce=”udlUghuKruOzUZTm14QXBKpCtDcs0g4C”, qop=auth, nc=00000001. Content-Type: application/sdp. Content-Length: 358. v=0. o=icip_intelbras 3624288554 3624288554 IN IP4 201.3.239.120. s=Intelbras. c=IN IP4 201.3.239.120. t=0 0. m=audio 6000 RTP/AVP 18 8 0 3 2 101.
  • Page 45 Codecs The function of codecs is to reduce the bandwidth required for the transmission of speech signals over the packet network. This is achieved by using voice compression techniques, which, to a greater or lesser extent, act to reduce the characteristic redundancy present in speech signals.
  • Page 46 VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/Domain » Domain » Domain name VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/Ports...
  • Page 47 » Portas » Min RTP Port and Max RTP Port » SIP listen port of the carrier’s server. VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/Registration » Registration » Time between registration(s). VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/DTMF...
  • Page 48 » DTMF » Send DTMF events. » SIP INFO. » Out-of-band (RFC2833). » In-Band. » Inter-digit pause time (ms) » Payload value if RFC2833. VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/Audio » Audio » Echo cancellation. » FEC. » ANS. » VAD/CNG. VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/Accounts...
  • Page 49 » Accounts » Enable multiple pilot accounts: enables the configuration of pilot accounts. » Subsystem (destination account is an IP extension): enables the Subsystem mode if the destination server account is an IP extension. » Always originate call using pilot: calls will be originated always using the pilot. VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/Identification »...
  • Page 50 » FAX » Disabled. » Bypass. » Data Bypass. » T.38. VoIP Menu/ICIP Card/SubMenu Proxy/Advanced/OutBound » OutBound It is a service implemented by some SIP servers that forces all packets, including voice packets, to travel through that server in exchange for better supervision over its features. »...
  • Page 51 » Branch Location: Enter a meaningful name to identify the branch office. Numbering This tab registers all the branch numbers that will generate and receive VoIP calls. SubMenu Proxy/Store Numbering » Internal number: enter the extension of the branch to which the VoIP call will be forwarded. »...
  • Page 52 The GKM 2210T ATA and TIP 100, TIP 120 and TIP 125 telephones will, when booting for the first time or after a configuration reset, be able to fetch the address of the ICIP switchboard via DHCP. To do this, after booting, the IP terminal will request via DHCP an IP address, in this request the IP terminal will embed the header “sip-servers”...
  • Page 53 System Menu/Company Information Sending SMS messages from IP terminals This feature allows IP terminal devices TIP 200 and 300, as well as the TI NKT 4245i, to send SMS messages written on the device itself. Note: it is a prerequisite that the GSM card is configured and has a chip registered with the operator. It is also necessary to configure the extension and junction access categories for sending SMS.

  • Page 54: Maintenance

    » Enable IP List: Enables IP address list configuration. » IP Address: defines which IP address will be entered in the list. » Add and Remove: use these buttons to add or remove records in the table. Note: the device needs to send the MAC number in the registration request. 9.8.
  • Page 55 Support MWI voicemail signaling The MWI (Message Waiting Indicator) configuration, ie, message waiting indicator, is a feature that allows the switch to notify terminal devices that they have new or unheard voice messages. Terminal devices commonly pass this infor- mation on to users by lighting one of the keys or buttons on the device itself. Note: this feature is present on devices that support MWI signaling and can be found on TIP 100, TIP 200/300 end devices.

  • Page 56: Warranty Term

    7. Intelbras is not responsible for the installation of this product, and also for any attempted fraud and / or sabotage of its products. Keep the software and applications updates used up to date, if applicable, as well as the necessary network protections to protect against intrusions (hackers).
  • Page 57 Support via e-mail: suporte@intelbras.com.br Customer Service: 0800 7042767 Where to buy? Who installs it? 0800 7245115 Produced by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001 01.22 CNPJ 82.901.000/0014-41 –...

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