Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 14 Adjusting the volume Changing the hearing program Locking the controls (optional) Special listening situations On the phone Audio induction loops Audio input (FM system) ...
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Maintenance and care Hearing instruments Ear pieces, earhooks and tubes Professional maintenance Further information Safety information Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are BTE (Behind-The-Ear) models.
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments have a push button and a rocker switch. Your Hearing Care Professional has programmed your desired functions to the controls. Control Left Right Push button Rocker switch...
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Push button function Press briefly: Program change Press long: Standby/turn on L = Left, R = Right Rocker switch function Press briefly: Volume up/down Sound mixer (audio input) L = Left, R = Right Push button and rocker switch function Lock/Unlock the controls Read more in section "Locking the controls".
Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". A telecoil is built into the instrument, so it can connect with audio induction loops. Read more in section "Audio induction loops".
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries.
Replacing batteries Removing the battery: Open the battery compartment. Push the battery out (refer to the picture). Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+" symbol facing up (refer to the picture). Carefully close the battery compartment.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning off: Open the battery compartment fully. Turning on: Close the battery compartment. The default volume and hearing program are set. Via push button: Turning on or off: Press and hold the push button for several seconds.
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When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: red marker = right ear ■ blue marker = left ear ■ Inserting a hearing instrument: Hold the tube close to the ear piece. Carefully push the ear piece ➊...
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It may be helpful to insert the right hearing ■ instrument with the right hand and the left hearing instrument with the left hand. If you have problems inserting the ear piece, ■ use the other hand to gently pull your earlobe downwards.
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Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear Hold the tube close to the ear piece and pull the ➋ ear piece out carefully CAUTION Risk of injury! In very rare cases the ear piece could remain in your ear when removing the hearing instrument.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, press the rocker switch briefly. Refer to section "Controls" for the setting of the rocker switch. An optional signal tone can indicate the volume change. Once the maximum or minimum volume has been reached, you may hear an optional signal tone.
Locking the controls (optional) To prevent any accidental operation you can lock the controls. When the controls are locked, both push button and rocker switch are disabled. To lock the controls, press the top of the rocker switch and hold it. Simultaneously press the push button on the same hearing instrument for 3 seconds.
Special listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
Audio input (FM system) With an audio input you can connect your hearing instruments to an FM system. An FM system consists of a transmitter and a receiver. It gathers speech at the voice source (via a separate microphone) and transmits the sound directly to the hearing instruments.
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WARNING Risk of electric shock! Connect audio input only to a device conforming to IEC 60065, the IEC-Norm for audio, video and other electronic devices.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. For longer periods of non-use, store your hearing instruments in a dry environment with an open battery compartment and the batteries removed.
Ear pieces, earhooks and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. For hearing instruments with a standard ear piece: ■ Exchange the ear pieces approximately every three to six months, or sooner if you notice cracks or other changes.
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Cleaning ear pieces Clean the ear piece upon removal with a soft and dry tissue. This prevents cerumen becoming dry and hardening. Never use running water or immerse the ear piece in water. Exchanging standard ear pieces Pull off the used ear piece and plug on the new ear piece.
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Exchanging earhooks Unscrew the used earhook. Position the earhook on the thread as shown in ➊ picture ➋ Gently screw on the earhook with six full turns ➌ If you feel resistance from the stopper , stop turning to prevent damage.
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional. Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Troubleshooting Problems and possible solutions Sound is weak.
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Problems and possible solutions Sound is distorted. Decrease the volume. ■ Replace the empty battery. ■ Clean or exchange the ear piece. ■ Hearing instrument emits signal tones. Replace the empty battery. ■ Hearing instrument does not work. Turn the hearing instrument on. ■ ...