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Fault
lights up.
flashes.
All other error codes.
"E:30/-20"
Cause and troubleshooting
Ensure that the water inlet hose is not kinked or
▶
jammed.
Water level measurement system is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 53
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 36
Push the detergent drawer in as far as it will go.
2.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 26
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 53
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 53
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
Troubleshooting en
43
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