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HR Smart Fitness Scale
User Manual
Questions or Concerns?
Mon–Fri, 9:00 am–5:00 pm PST/PDT
support@etekcity.com • (855) 686-3835
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Summary of Contents for ETEKCITY HR Smart Fitness Scale

  • Page 1 HR Smart Fitness Scale User Manual Questions or Concerns? Mon–Fri, 9:00 am–5:00 pm PST/PDT support@etekcity.com • (855) 686-3835...
  • Page 2 Thank you for purchasing the HR Smart Fitness Scale by Etekcity. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new scale!
  • Page 3: Table Of Contents

    Table of Contents Package Contents Specifications Safety Information Function Diagram Display Diagram VeSync App Setup Using the Smart Scale PreciSync™ Technology Maintenance Troubleshooting Warranty Information Customer Support...
  • Page 4: Package Contents

    Package Contents HR Smart Fitness Scale USB Type-C Charging Cable Quick Start Guide Specifications Model EFS-A591S-KUS Weight Capacity 400 lb / 180 kg / 28 st Increments 0.1 lb / 0.05 kg Weight Units lb / kg / st Platform...
  • Page 5: Safety Information

    READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional.
  • Page 6 General Use • Check the scale before using. Do not use the scale if it is damaged in any way. • Do not strike or bang on the scale. • Do not use the scale if there is a crack on the glass. While tempered glass is stronger and fractures more safely than ordinary glass, it may shatter unexpectedly after developing a slight crack.
  • Page 7 • Keep the scale in a cool area with low humidity. • Keep the scale away from heat sources, such as ovens or heaters. Avoid temperature fluctuations. • Store the scale in a horizontal position, not a vertical position. • This scale is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a...
  • Page 8: Function Diagram

    Function Diagram Weighing Platform Restart Button Display USB Charging Socket Non-Conductive Areas Anti-Skid Padding...
  • Page 9: Display Diagram

    Display Diagram Bluetooth Icon ® Wi-Fi Icon ® Zero-Current Mode Baby Mode Battery Indicator 4 Corners Stability Indicator Weight Unit User Profile Weight Measurement...
  • Page 10: Vesync App Setup

    VeSync App Setup Note: The VeSync app is continually being improved and may change over time. If there are any differences, follow the in-app instructions. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store or Google Play Store.
  • Page 11 Make sure your phone has Bluetooth turned on. ® in the VeSync app and select your smart fitness scale. Select your smart scale from the device list. Note: You can tap on the product categories to jump to different sections of the device list. Follow the in-app instructions to complete setup.
  • Page 12 Creating a User Important: Entering inaccurate information will make the scale’s measurements less accurate. If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics.
  • Page 13 Multiple Users with a Shared VeSync Account Users who create or log in to a VeSync account can create multiple user profiles within their account. All users can log in to the same account (on their own smartphones) without requiring the other users to log out.
  • Page 14: Using The Smart Scale

    Using the Smart Scale Note: • Placing the scale on soft surfaces such as shaggy carpet may cause inaccurate measurements or tipping. If necessary, this scale can be used on low-pile carpet with a fiber length of 0.4 inches / 10 mm or less. •...
  • Page 15 Note: • PreciSync works with or without a Bluetooth connection. • PreciSync will automatically turn on when there is more than one user profile connected to the scale in the VeSync app. How PreciSync™ Works • The scale will compare the user’s current weight with all user profiles synced to the scale.
  • Page 16: Maintenance

    Switching Units To switch between pounds (lb), stone (st), and kilograms (kg), open the VeSync app and select the weight unit in the Device Settings menu. Maintenance Clearing the Smart Scale If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.
  • Page 17 Cleaning the Smart Scale • Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture. • Do not use chemical or abrasive cleaning agents to clean the scale.
  • Page 18: Troubleshooting

    Troubleshooting The scale doesn’t turn on. • If the scale cannot be turned on or the battery is low, it needs to be charged. Charging the scale may take up to 3 hours. When I stand on the scale, it doesn’t respond. •...
  • Page 19 • The scale should only be connected to your phone via the VeSync app. Do not connect the scale to your phone’s Bluetooth settings. • Make sure any VPN apps are turned off. If the smart scale still cannot connect via Bluetooth, please try the following: •...
  • Page 20 • Your scale might be too far from your router. Try moving the scale within 164 ft / 50 m of your router. • Make sure you’ve typed in your password correctly, checking for capitalization and spacing. • If you enter your Wi-Fi SSID manually, make sure all the letters and punctuation marks are correct.
  • Page 21 My scale will only measure my weight, not my other biometrics. • If you’re wearing shoes or socks, the scale cannot measure biometrics such as body fat. Step on the scale with bare feet. [Figure 2.1] • Make sure to place your feet on the scale’s conductive areas. [Figure 2.2] •...
  • Page 22 Google, Android, and Google Play are trademarks of Google LLC. The Bluetooth word mark and logos are registered trademarks ® owned by Bluetooth SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 23 Federal Communication Commission Interference Statement - Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 24 FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY Etekcity Corporation hereby declares that this equipment is in compliance with the FCC Part 15 Subpart B. The declaration of conformity may be consulted in the support section of our website, accessible from www.etekcity.com...
  • Page 25: Warranty Information

    2 years from the date of original purchase. Etekcity agrees, at our option during the warranty period, to repair any defect in material or workmanship or furnish an equal product in exchange without charge, subject to verification of the defect or malfunction and proof of the date of purchase.
  • Page 26 Once our Customer Support Team has approved your request, please return the product with a copy of the invoice and order ID. Every Etekcity product automatically includes a 2-year warranty. To make the customer sup- port process quick and easy, register your product online at www.etekcity.com/warranty...
  • Page 27: Customer Support

    Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT *Please have your invoice and order ID ready before contacting Customer Support.
  • Page 28 Connect with us @Etekcity MF041922AC-M2_0821EFS-A591S-KUS...

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