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contractors, or vendors may access all of the information on your Device. If you exchange,
return, or recycle your Device through us, we typically attempt to erase all data on your Device,
but you must remove all data from your Device before you provide it to us.
Location-Enabled Services
Our networks generally know the location of your Device when it is outdoors and/or turned on.
By using various technologies to locate your Device, we can provide enhanced emergency 911
services and optional location-enabled services provided by us or a third party. Network
coverage or environmental factors (such as structures, buildings, weather, geography,
landscape, and topography) can significantly impact the ability to access your Device's location
information and use of location-enabled services.
You agree that any authorized user may access, use, or authorize Boost or third-party location-
enabled applications through the Services. You understand that your use of such location-
enabled applications is subject to the application's terms and conditions and policies, including
its privacy policy. If you activate location-enabled services for devices used by other authorized
users, you agree to inform the authorized user(s) of the terms of use for location-enabled
applications and that the Device may be located.
911 Or Other Emergency Calls
Public safety officials advise that when making 911 or other emergency calls, you should
always be prepared to provide your location information. Unlike traditional wireline phones,
depending on a number of factors (for example, whether your Device is GPS-enabled, where
you are, whether local emergency service providers have upgraded their equipment, etc.), 911
operators may not know your phone number, your location, or the location of your Device. In
certain circumstances, an emergency call may be routed to a state patrol dispatcher or
alternative location set by local emergency service providers. Enhanced 911 service (―E911‖)—
where enabled by local emergency authorities—uses GPS technology to provide location
information. Even when available, however, E911 does not always provide accurate location
information. If your Device is indoors or for some other reason cannot acquire a satellite signal,
you may not be located. Some Devices have a safety feature that prevents use of the keypad
after dialing 911—you should follow voice prompts when interacting with emergency service
providers employing interactive voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen so we can freeze your account. You may be
responsible for usage charges before you notify us of the alleged loss or theft. You agree to
cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We
may not credit or refund any account balance if you choose to terminate Services as a result of
loss or theft of your Device. If you do not either activate a new device or notify us that you have
found your Device within 60 days from the date we froze your account, your account will be
deactivated, we may assess a charge equal to the balance in your account (which is not
refundable), and, if applicable, you will lose your phone number.
Important Information for the LG LS770
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