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LG LS775 User Manual

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User Guide
[UG template version 16a]
[spr_lg_Stylo 2_ug_en_012017_d4]

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Summary of Contents for LG LS775

  • Page 1 User Guide [UG template version 16a] [spr_lg_Stylo 2_ug_en_012017_d4]...

  • Page 2: Table Of Contents

    Table of Contents Getting Started .............................. 1 Introduction ............................2 About the User Guide ........................2 Set Up Your Phone ..........................3 Parts and Functions ........................3 Battery Use ........................... 5 Insert the Battery ........................5 Remove the Battery ......................7 Charge the Battery ........................
  • Page 3 Enter Text ............................ 28 Touchscreen Keyboards ..................... 28 QWERTY Keyboard ......................29 Phone Keyboard ......................... 30 Tips for Editing Text ......................31 Google Account .......................... 33 Create a Google Account ....................33 Create an Exchange Account ..................... 34 Sign into Your Google Account ................... 35 Google Play Store ........................
  • Page 4 Call Using the Phone Dialer ....................50 Call Emergency Numbers ....................51 Answer Phone Calls ......................52 In-Call Screen Layout and Operations................53 Place a Call from Contacts ....................54 Call from Call Logs ......................55 Voicemail ............................. 55 Voicemail Setup ........................55 Visual Voicemail Setup .......................
  • Page 5 Manage Message Conversations ..................73 Text and MMS Options ....................... 75 Gmail ............................76 Create and Send a Gmail Message ..................77 Check Received Gmail Messages ..................77 Use Gmail Labels ........................ 78 Archive Gmail Threads ....................... 78 Mute Gmail Threads ......................79 Delete Gmail Threads ......................
  • Page 6 Use Facebook ........................90 Twitter ............................90 Install the Twitter App on Your Phone ................91 Tweet on Twitter ......................... 91 Hangouts ............................. 91 Global Services ........................... 93 Activate Sprint Worldwide Service on Your Account ..............93 Your Phone’s SIM Card for International GSM Roaming ............93 Enable Global Roaming Mode ....................
  • Page 7 Playing Content ......................... 107 Sending or Receiving Files ....................107 Using Nearby Devices ...................... 108 Apps and Entertainment ..........................109 Camera and Video ..........................110 Camera Overview ........................110 Take Pictures and Record Videos .................... 111 Take Pictures ........................111 Record Videos ........................
  • Page 8 Use Google Voice Search ....................123 Calculator ..........................124 Clock ............................124 Set Alarms ........................124 Additional Clock Features ....................125 Capture+ ........................... 126 QuickMemo+ ..........................127 Weather ............................. 127 File Manager ..........................127 Voice Recorder ......................... 128 Uninstalled Apps ........................128 Entertainment and Activities ......................
  • Page 9 More ............................141 Roaming Settings ........................142 Virtual Private Networks (VPN) ....................144 Prepare Your Phone for VPN Connection ................ 144 Set Up Secure Credential Storage ................... 145 Add a VPN Connection ..................... 145 Connect to or Disconnect From a VPN................145 Sound Settings ..........................
  • Page 10 Accounts & Sync ........................161 Accessibility..........................161 Shortcut Keys ..........................164 Google Services ........................164 Security ............................. 164 Quick Cover View ........................165 Pen ............................165 Date & Time ..........................165 Storage ............................165 Battery & Power Saving ......................166 Memory .............................

  • Page 11: Getting Started

    Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.

  • Page 12: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new LG Stylo 2. The following topics explain how best to use this guide to get the most out of your phone.

  • Page 13: Set Up Your Phone

    Senses proximity towards other objects (such as your head) so that touch commands are not accidentally activated during a call. Proximity Sensor Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective case not authorized by LG. Set Up Your Phone...
  • Page 14 Displays all the information needed to operate your phone, such Touchscreen as the applications, call status, the Contacts list, the date and time, and the signal and battery strength. Returns to the previous screen. It also closes pop-up display items Back Key such as menus and dialog boxes.

  • Page 15: Battery Use

    Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
  • Page 16 2. Insert the battery.  Align the contacts of the battery with the contacts in the phone. 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Set Up Your Phone...

  • Page 17: Remove The Battery

    Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the back cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. Set Up Your Phone...

  • Page 18: Charge The Battery

    Charge the Battery Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 14.5 hours of continuous digital talk time. You can charge your phone’s battery using either the included AC adapter or via a USB connection with your computer.

  • Page 19: Nano Sim Card

    2. Insert the large end of the micro USB cord into an external USB port on your computer. 3. After charging, remove the micro USB cable from both the phone and the computer. Nano SIM Card The Nano SIM card is an IC (Integrated Circuit) card containing phone number and other customer information.
  • Page 20 ● Always power off the phone before inserting/removing a Nano SIM card. Insert Nano SIM Card Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting a Nano SIM card. 1. Remove the back cover. ...

  • Page 21: Microsd Card

    3. Insert the battery. 4. Attach the back cover.  Make sure all the tabs are secure and there are no gaps around the cover. microSD Card Your phone supports the use of an optional microSD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.

  • Page 22: Insert Microsd Card

    microSD card Cautions Data: Information stored on the microSD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off or remove the battery while reading or writing data.
  • Page 23 2. Insert the microSD card.  Insert the microSD card all the way gently without bending and with the terminals facing down.  Insert only microSD cards. 3. Insert the battery. Set Up Your Phone...

  • Page 24: Unmount The Microsd Card

    4. Attach the back cover.  Make sure all the tabs are secure and there are no gaps around the cover. Unmount the microSD Card Always unmount the microSD card before removing it from your phone. 1. Tap > Tools >...

  • Page 25: Format Microsd Card

    5. Slide the microSD card out of the slot to remove it. 6. Attach the back cover. Format microSD Card When you insert an optional microSD card for the first time, it is recommended that you format it on your phone.

  • Page 26: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons by simply tapping or touching them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
  • Page 27 Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Set Up Your Phone...
  • Page 28 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.

  • Page 29: Activate Your Phone

    Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated.

  • Page 30: Complete The Setup Screens

     Activate on your phone: • Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. • Tap Activate to override auto-activation and start the manual activation wizard. • Follow the onscreen prompts to complete the activation process. To confirm activation, make a phone call.
  • Page 31 • Improve location services - Allows apps and services to scan for Wi-Fi networks even when Wi-Fi is off. • Help improve your Android experience - Allows your device to send diagnostic and usage data to Google automatically. Tap Learn more for additional information. ...

  • Page 32: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen Most of your phone’s operations originate from the home screen. ■ From any screen, tap the Home key to display the home screen.

  • Page 33: Phone Settings Menu

    ■ Tap Overview to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ > Tools > Settings – or – Drag the status bar down and tap >...

  • Page 34: Applications

    ■ Press and hold the Power/Lock Button and Volume Down Button at the same time to capture a screenshot of the current screen.  The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery. Tap >...

  • Page 35: Preinstalled Apps

    2. Tap an app icon to launch the corresponding application.  The application opens. Preinstalled Apps The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Access the Google applications. Google Launches the Calendar application that can sync to either your Google ®...
  • Page 36 Browse, search for, and download applications from the Google Play Play Store Store app. Allows you to take screen shots and write a memo using the images. QuickMemo+ Launches the LG SmartWorld app. LG SmartWorld Allows you to access the newest apps and games. Sprint Fun & Games...

  • Page 37: Multi-Tasking Feature

    Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. While using an app, touch and hold from the Home touch buttons, then select an app from the recently-used apps list. ●...

  • Page 38: Airplane Mode

    Google voice typing allows to use Google voice recognition to convert speech to text. ● LG Keyboard allows you to use a LG keyboard to enter text. Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.

  • Page 39: Qwerty Keyboard

    To change the keyboard: 1. From any screen where you can enter text, tap the input field to reveal the keyboard. 2. Drag the status bar down and tap Change keyboard. QWERTY Keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when you tap an available text entry field.

  • Page 40: Phone Keyboard

    Phone Keyboard When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For example, tap once for "a", twice for "b", or three times for "c". Basic Operations...

  • Page 41: Tips For Editing Text

    Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. To cut/copy and paste: 1. Touch and hold a word to highlight it. 2.
  • Page 42 Split Keyboard Using Gesture The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them outwards in opposite directions.

  • Page 43: Google Account

    > Tools > Settings > General tab > Language & keyboard > LG Keyboard > Keyboard height and layout > QWERTY keyboard layout. 2. Drag to add or delete keys or change the order. To change to another character on the visible key, tap the key and choose the desired character that you want displayed.

  • Page 44: Create An Exchange Account

    Create a Google Account Using Your Phone 1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT. 2. Tap Google and then tap Or create a new account. 3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may include: ...

  • Page 45: Sign Into Your Google Account

    Sign into Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT > Google.

  • Page 46: Request A Refund For A Paid App

    2. Browse for an application. Once you have decided on one, tap it to view its details. 3. Read the application descriptions and comments. 4. Tap INSTALL (for free applications) or the price button (for paid applications). Warning: Use caution with applications which request access to any personal data, functions, or significant amounts of data usage times.

  • Page 47: Uninstall An App

     The app update is downloaded and installed. Set Automatic App Updates 1. Tap > Play Store 2. Tap > Settings. 3. Tap Auto-update apps and select an option.  The app is set to update automatically whenever an update becomes available (depending on your settings).

  • Page 48: Unlock Your Screen Using The Knock Code Feature

    Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Button.  The lock screen appears. 2. Swipe your finger across the screen to unlock it. ...

  • Page 49: Update Your Phone

    4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code. To unlock the phone using Knock Code: ■ While the screen is off, tap the same sequence you established anywhere on the screen. The home screen will be accessed directly.
  • Page 50 Back Up All Data Prior to Update To back up your Gmail information: 1. Tap > Tools > Settings > General tab > Accounts & sync. 2. Tap the Auto-sync data option to enable the feature.  If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize whenever a change is made.

  • Page 51: Update Your Profile

    > Settings > General tab > System updates. 2. Tap Update LG software > CHECK FOR UPDATE.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade.

  • Page 52: Update Your Prl

    Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. Tap > Tools > Settings > General tab > System updates > Update PRL. 2. Follow the onscreen instructions.  The phone will download and install the PRL update and you will see a confirmation when complete.

  • Page 53: Your Phone's Home Screen

    Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

  • Page 54: Extended Home Screens

    Shows device status information including the time, signal Status Bar strength, battery status, and notification icons. Extended Home Screens In addition to the main home screen, your phone features extended home screens provide more space for adding icons, widgets, and more. Swipe across the screen to move from the main screen to an extended screen.
  • Page 55 Network (full signal) Network (roaming) 4G LTE data service 3G (data service) Airplane mode Sync active Alarm set Battery (charging) Battery (full charge) Main Notification Icons Icon Notification Missed call New voicemail New email New Gmail New text or MMS message New Hangout message New Sprint Zone message Event...

  • Page 56: Notification Panel

    USB connection Warning Update available Update downloading Update successful Keyboard active More notifications available (pull down to view) Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar.

  • Page 57: Customize The Home Screen

    Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen ●...

  • Page 58: Add Widgets To The Home Screen

     The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap OK. Note: If you select Live Wallpapers, before you tap Set wallpaper, you can tap Settings to select custom animation settings, etc., for the live wallpaper.

  • Page 59: Making Connections

    Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.

  • Page 60: Phone Calls And Voicemail

    Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.

  • Page 61: Call Emergency Numbers

    1. Tap > Phone > Dial tab. 2. Enter a phone number using the on-screen dialpad and tap  If you enter a wrong number, tap to erase digits one by one.  To erase the entire number, touch and hold ...

  • Page 62: Answer Phone Calls

    To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. Tap > Phone > Dial tab. 3. Tap  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.

  • Page 63: In-Call Screen Layout And Operations

    Reject an Incoming Call ■ When a call arrives, drag in any direction to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1.

  • Page 64: Place A Call From Contacts

    ● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access code.  For example: When you call your bank‘s 800 number, use your dialpad to enter your account number and PIN. ● Speaker to route the phone’s audio through the speaker (On) or through the earpiece (Off). ...

  • Page 65: Call From Call Logs

    Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. Tap > Phone to display the phone app. 2. Tap the Call logs tab to display the Call logs list. 3.
  • Page 66 Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail.

  • Page 67: Review Visual Voicemail

    Important: Voicemail passcode – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review.

  • Page 68: Configure Visual Voicemail Settings

    1. Tap > Voicemail 2. From this initial screen, you can:  to view the voicemail messages in other folder: Inbox, Sent, Archive, and Trash.  to access New Voice SMS, New Avatar message, Search, Upgrade to Premium, Store, Help, and Settings. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.

  • Page 69: Optional Calling Services

    • Transcriptions displayed to transcribe Voicemails from voice to text. • Enable/Disable Free Trials to opt in or out of future free trials. • SMS delivery of voice message to allow voice message delivery via SMS to recipients who do not always have VoiceSMS capability. ...

  • Page 70: Wi-Fi Calling

    Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. Set Up Wi-Fi Calling 1.

  • Page 71: Conference Calling

    To respond to an incoming call while you’re on a call: ■ Swipe in any direction. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Tap Swap calls. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call.

  • Page 72: Call Settings Menu

    To deactivate Call Forwarding: 1. Tap > Phone > Dial tab. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Call Settings Menu Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application.
  • Page 73 Vibrate when call ends Activate to vibrate when a call ends. Under More Smart dialing Activate to make a call to the U.S. from abroad without entering the under More national code. Touch and hold or tap the contact. Silence incoming calls You can set the phone to silence incoming calls by just flipping the under More >...
  • Page 74 TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.

  • Page 75: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your friends from compatible social networking applications.

  • Page 76: View Contacts

    1. Tap > Phone 2. Enter a phone number. 3. To add the number to an existing contact, tap Update contact. To add a new contact, tap Create contact.  For an existing contact, tap the contact name and select a number type for the new number. ...

  • Page 77: Contacts Screen Layout

    2. Tap a contact to view its details. Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Contacts tab Show all contacts. Tap to show a contact’s details. Contact Contacts...

  • Page 78: Edit A Contact

    Tap to show a thumbnail of the contact entry. Tap an icon to place a call, send a Image message, etc. Search Search contacts. Index Browse contacts by letter. Add new Add a new contact. Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.

  • Page 79: Import Contacts

    2. Tap > Share. 3. Tap the contacts you want to share, then tap SHARE. 4. Choose the method for sending. Import Contacts You can import contacts from your internal storage directly to your Contacts application. 1. Copy the vCard files to your phone from your computer. 2.

  • Page 80: Messaging

    Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and other messaging-ready phones.

  • Page 81: Send A Multimedia Message (Mms)

    Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with the contents such as images, videos, etc. Note: See your service plan for applicable charges for multimedia messaging. Compose Multimedia Messages 1.

  • Page 82: Save And Resume A Draft Message

    Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the attachment. 7. When you are finished creating your new MMS message, tap Send MMS. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1.

  • Page 83: New Messages Notification

    New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
  • Page 84 3. While viewing a message, tap the text field and type your reply message. 4. Once completed, tap Send or Send MMS. To return to the All messages screen from a text message thread, tap Note: To view the details of a particular message, in the message thread, touch and hold the message to open the options menu, and then tap Details.

  • Page 85: Text And Mms Options

    3. When prompted to confirm, tap DELETE. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s photo or icon in the message thread to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call, send an email message to the contact, and more.

  • Page 86: Gmail

    • Message reassembly: Enable this option so that multi-segment messages can be reassembled and shown as a single message. Each segment will still count toward your usage.  Multimedia messages • Group Messaging: Enable this option to send a single message as a multimedia message when there are multiple recipients.

  • Page 87: Create And Send A Gmail Message

    Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail. Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. Tap >...

  • Page 88: Use Gmail Labels

     If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox. Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail inbox. 1. Tap >...

  • Page 89: Mute Gmail Threads

    2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.

  • Page 90: Add Another Google (Gmail) Account

    2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam.  The selected message is reported as spam Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...

  • Page 91: Email

     General settings: Gmail default action, Conversation view, Swipe actions, Sender image, Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.  Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate, Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images.

  • Page 92: Add An Exchange Account

    Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > General tab > Accounts & sync menu. 1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT > Email >...

  • Page 93: Compose And Send An Email Message

    4. Follow the onscreen prompts to configure options for the account. 5. Enter an account name and a display name and tap DONE to complete setup.  Your corporate email account is set up and you will begin receiving email for the account. Compose and Send an Email Message Compose and send email using any account you have set up on your phone.

  • Page 94: Delete An Email Account

    Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email inbox will open and display the new email message. Options when Reviewing Email Messages ●...

  • Page 95: Microsoft Exchange Email Features

    2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‘s synchronization settings screen. 3. If the option is available, turn on each option you want the phone to automatically synchronize. If you want to manually synchronize, tap >...
  • Page 96  Folders to sync: Select the folders you want to synchronize.  Email sync period: Choose how many days of email you want to sync.  Message size limit: Allows you to set the size limit for messages.  Message format: Select the format you want to view email messages in. ...

  • Page 97: Internet And Social Networking

    Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, and Hangouts. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.

  • Page 98: Data Connection Status And Indicators

    Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal.

  • Page 99: View Browser History

    2. Navigate to the Web page you want to bookmark, and tap >  The Web page is added to bookmarks. Bookmark Options ● Editing Bookmarks: From the browser, tap > Bookmarks > > Edit > edit the favorite > ●...

  • Page 100: Facebook

    Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play store app.

  • Page 101: Install The Twitter App On Your Phone

    Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. Tap > Play Store 2. Tap the Search icon and search for "twitter". 3.
  • Page 102 – or – Tap the text field to enter a name, email or number. 3. Enter your message. 4. Tap Internet and Social Networking...

  • Page 103: Global Services

    Global Services With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.

  • Page 104: Enable Global Roaming Mode

    Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu.

  • Page 105: Sprint International Voicemail Service

    call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).

  • Page 106: Set Up Your Voicemail Access Number For International Use

    Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally.

  • Page 107: International Data Roaming

    International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips sprint.com/sww to determine the services available where you are traveling.
  • Page 108 ● Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: ●...
  • Page 109 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Global Services...

  • Page 110: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.

  • Page 111: Wi-Fi

     For most transfers, you'll want to use File transfer.  To change the option, tap it in the Notifications window to open the storage settings, and then tap the desired option from the Tap to change USB options window. 4.

  • Page 112: Configure Wi-Fi Settings

    Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network.

  • Page 113: Hotspot

    4. Tap > Advanced Wi-Fi > Wi-Fi Direct. 5. Tap a device with which to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6. Accept the connection on the other device.  If a connection is not accepted after a certain period, the connection request is cancelled. ...

  • Page 114: Tethering

    Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB tethering, Wi-Fi hotspot or by Bluetooth. 1. Tap > Tools > Settings > Networks tab > Tethering. 2. Select a tethering option: ...

  • Page 115: Pair Bluetooth Devices

    To enable Bluetooth: 1. Tap > Tools > Settings > Networks tab. 2. Tap Bluetooth. 3. Tap the Bluetooth switch to turn Bluetooth on.  To disable Bluetooth, tap the switch again. Tip: You can also turn Bluetooth on or off with the toggle menu in the Notifications window. Drag the status bar down to display the Notifications window and then tap Bluetooth to turn Bluetooth on or off.

  • Page 116: Send Information Using Bluetooth

    1. Tap > Tools > Settings > Networks tab. 2. Tap Bluetooth.  Paired Bluetooth devices appear in the “PAIRED DEVICES” list. 3. Tap a device from the “PAIRED DEVICES” list.  Your phone connects to the paired device. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.

  • Page 117: Receive Information Via Bluetooth

    3. Select the TV. Note: To use Chromecast, update Google Play to the latest version. Sending or Receiving Files You can send or receive files saved on your device to another LG device or tablet. ■ > Tools > Settings >...

  • Page 118: Using Nearby Devices

    Note: Make sure that File sharing is turned on in the notification panel of both the device and the target device. Sending Files to Another Device 1. Select a file and tap > SmartShare Beam. You can also share multiple files at once by tapping from the file list, selecting the desired files, then tapping SHARE >...

  • Page 119: Apps And Entertainment

    Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.

  • Page 120: Camera And Video

     Cheese shutter: Allows you to take pictures with voice commands. When on, just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture.  Grid: Allows you to easily take pictures by displaying grid lines for easy alignment.

  • Page 121: Take Pictures And Record Videos

     SD card: Menu displayed if you have inserted an SD card. Set the storage location for your videos or pictures. Note: This option will be displayed when you insert a microSD card into the phone.  Help: Allows you to learn how a function works. This icon will provide you with a quick guide.

  • Page 122: Record Videos

    2. Frame your subject on the screen. 3. Tap . Your picture will be automatically saved to the Gallery. Record Videos Record high-quality videos using your phone’s video camera. 1. Tap > Camera 2. Frame your subject on the screen. 3.

  • Page 123: Taking Photos Automatically

    Note: To use this function, make sure that is selected under camera options. Taking Photos Automatically When you switch to the front camera, the front camera detects your face and takes a selfie automatically. Note: To use this function, make sure that is selected under camera options.

  • Page 124: Edit Pictures

    After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view.

  • Page 125: Share Pictures And Videos

     The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, and Twitter) and share videos on YouTube.

  • Page 126: Send Pictures Or Videos Using Bluetooth

     To select multiple items, tap while viewing an album. Then tap all the items you want to include. 4. Tap Share and then on the Share via menu, tap Messaging. 5. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS).

  • Page 127: Share Videos On Youtube

    4. Tap Share and then on the Share via menu, tap the app you want to use. 5. Follow the prompts to complete and post or share your pictures or videos.  The upload is completed.  For confirmation, check the status bar for the upload information. Share Videos on YouTube You can share your videos by uploading them to YouTube™.

  • Page 128: Set Camera Functions

    Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. Tap > Camera  The camera viewfinder appears. 2. Tap  The camera settings menu opens. 3. Select your desired settings.  The settings are applied. ...

  • Page 129: Productivity

    Productivity The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events.

  • Page 130: View Calendar Events

    • You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com.

  • Page 131: Navigation Apps

     To confirm your sync settings, tap the account name and make sure the Calendar switch is on. Tap to return to the sync menu. 2. Tap > Sync now. Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone.

  • Page 132: Google Search

    1. Tap > Play Store 2. Tap the Search icon and search for "scout". 3. Tap Scout GPS Navigation & Meet Up from the results list. 4. Tap INSTALL, and then tap ACCEPT.  The app will be downloaded and installed on your phone. 5.

  • Page 133: Use Google Voice Search

     To use all of Google Now’s functions, ensure that Google Location Reporting and Location History are turned on in your location settings. Tap > Tools > Settings > General tab > Location > Google Location History and select your options. Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search.

  • Page 134: Calculator

    Calculator You can use the Calculator application to solve math problems. 1. Tap > Tools > Calculator 2. Enter numbers and arithmetic operators on the screen.  You can long-press the results to cut, copy, and/or paste the displayed values. ...

  • Page 135: Additional Clock Features

    8. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the alarm again if it is not dismissed. You can set the alarm to ring repeatedly from 5 minutes up to 1 hour.

  • Page 136: Capture

     to pause the timer. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. Tap > Tools > Clock > Stopwatch tab. 2. Tap to start stopwatch time. 3. Tap to pause the stopwatch. ...

  • Page 137: Quickmemo

    3. Tap to save the current memo. 4. Tap QuickMemo+ or Gallery to select where to save the note. Discard the current Capture+: ■ until you exit Capture+. View the Saved Memo Your memo can be saved in the QuickMemo+ application or in the Gallery application. To view the memo saved in QuickMemo+: ■...

  • Page 138: Voice Recorder

     File Manager launches.  Follow onscreen instructions for first-time use and permissions. 2. Tap the file type and then tap the file you want to open.  The app opens and displays the file. Voice Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared.

  • Page 139: Entertainment And Activities

    Entertainment and Activities The following topics address your phone’s entertainment and activities options. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download.

  • Page 140: Google Play Music Screen Layout

    Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Music title/Artist Displays music title and artist (if available). Repeat/Play next Repeat the current song or play the next song queued. Elapsed time Amount of time the song has been playing.

  • Page 141: Create Playlists In Google Play Music

    Music list View the current playlist or queue. Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. Tap > Google > Play Music  The Play Music app opens to the Listen Now screen. 2.

  • Page 142: Music Player

    Music Player You can play music and set as ringtone. 1. Tap > Tools > Music 2. You can select music tracks from the following tabs:  Songs: To browse through your downloaded music library.  Albums: To display your music library sorted by album. ...

  • Page 143: Sprint Music Plus

    2. Touch and hold a song you’d like to use as your new ringtone. A context menu is displayed. 3. Tap Set as ringtone and select Phone ringtone to set it as the default ringtone or Caller ringtones to set it as a ringtone for a specific contact. 4.

  • Page 144: Back Up Your Downloaded Music Files

    Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From the Sprint Music Plus app, tap >...

  • Page 145: Post A Video To Youtube

     If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to continue. 2. Search through the YouTube channels and tap a video you want to see.  The video plays on your phone screen.  Tap the screen to pause or resume play while watching.

  • Page 146: Nascar Mobile

    Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates. NASCAR MOBILE Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Install the NASCAR MOBILE App on Your Phone Before you use the NASCAR MOBILE app on your phone, you must download and install the app from Google Play.

  • Page 147: Settings

    Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Networks Settings Overview, Sound Settings Overview, Display Settings Overview, General Settings Overview.

  • Page 148: Basic Settings

    Basic Settings to access your phone’s settings menu. > Tools > Settings Access Settings 1. Tap > Tools > Settings  The settings menu opens. 2. Select categories and then select your settings options.  Settings are made and applied. Tip: You can also access settings from the notification panel.

  • Page 149: Networks Settings

    Networks Settings This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN, Mobile networks, and more. Networks Settings Overview The network settings menu allows you to configure the following options: Category Description Airplane mode Turn on or off wireless connections. Wi-Fi Calling Set up Wi-Fi Calling and enable/disable it.

  • Page 150: Wi-Fi Calling

    Activate Airplane Mode 1. Tap > Tools > Settings > Networks tab. 2. Tap the Airplane mode switch to turn the function on. While in Airplane Mode, your phone’s status bar will display Deactivate Airplane Mode 1. Tap > Tools >...

  • Page 151: Share & Connect

    Connect to your PC to manage your phone. Download LG Bridge from the LG Electronics website on your PC before use. When you sign in to the same LG Account on your phone and PC, you can use the LG AirDrive function.

  • Page 152: Roaming Settings

    Mobile Data Enable and disable data access over the mobile network. 1. Tap > Tools > Settings > Networks tab > More > Mobile networks. 2. Tap the Mobile data switch 4G Settings View your 4G network provider and IP address. 1.
  • Page 153 Roam on Other Digital Networks When you’re roaming on digital networks, your call quality and security will be similar to the quality you receive when making calls on the Nationwide Sprint Network. However, you may not be able to access certain features, such as data services, depending on the available network.

  • Page 154: Virtual Private Networks (Vpn)

    2. Tap each roaming alert option to activate or deactivate this function. When active, an extra key press is required for dialing when in a roaming area. Note: Call alerts are turned on by default on your phone. Voice dialing and speed dialing are not available when you are roaming with Call Guard enabled.

  • Page 155: Set Up Secure Credential Storage

    > Settings > Networks tab > More > VPN. 2. Tap Basic VPN > Add Basic VPN or LG VPN > Add LG VPN. Note: A screen lock is required to configure a VPN. 3. Configure the settings according to the security details you have obtained from your network administrator.

  • Page 156: Sound Settings

    Sound Settings In the Sound settings menu, you can configure call and notification ringtones, audio volume, as well as some related settings. Sound Settings Overview The sound settings menu allows you to configure the following options: Category Description Sound profile Set your phone's sound profile.

  • Page 157: Sound Profile

    Sound Profile Set your phone's sound profile. 1. Tap > Tools > Settings > Sound tab. 2. Tap Sound profile. 3. Tap one of the three options:  Sound  Vibrate only  Silent Volume Adjust your phone's volume settings to suit your needs and your environment. 1.

  • Page 158: Ringtone Id

    3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select another ringtone or tap CANCEL. To use a song as a ringtone: 1. Tap > Tools > Settings >...

  • Page 159: Lock Screen

    1. Tap > Tools > Settings > Sound tab. 2. Tap Do not disturb. 3. Set the desired options as needed. Lock Screen Allows you to choose if you want to show or hide notifications on the lock screen. 1. Tap >...
  • Page 160 1. Tap > Tools > Settings > Sound tab. 2. Tap More > Notification sound. 3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another sound or tap CANCEL. Vibrate on Tap Vibrate when tapping the Home touch buttons and during other UI interactions.

  • Page 161: Display Settings

    Display Settings Adjusting your phone's display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Category Description Home screen Configure your phone's home screen settings.

  • Page 162: Home Screen

    Home Screen Configure your phone's home screen settings. Select Home Choose the desired Home theme. 1. Tap > Tools > Settings > Display tab. 2. Tap Home screen > Select Home. 3. Tap Home (standard Android layout), EasyHome (simplified version for users less familiar with Android navigation), or Home &...

  • Page 163: Lock Screen

    1. Tap > Tools > Settings > Display tab. 2. Tap Home screen > Grid. 3. Tap the desired grid type and then tap OK. Hide Apps Choose if you want to show or hide apps on the home screen. 1.
  • Page 164 Smart Lock Allows you to set when to automatically unlock the phone. 1. Tap > Tools > Settings > Display tab. 2. Tap Lock screen > Smart Lock. Note: If you use this function, set a screen lock first. Wallpaper Select the wallpaper to display for your lock screen.

  • Page 165: Theme

    Contact Info for Lost Phone Select whether to display the owner information on the lock screen and customize the owner information. 1. Tap > Tools > Settings > Display tab. 2. Tap Lock screen. 3. Tap Contact info for lost phone. 4.

  • Page 166: Font Type

    To select the color of your home touch buttons: 1. Tap > Tools > Settings > Display tab. 2. Tap Home touch buttons > Color. 3. Tap the desired color theme from the list. Font Type Choose the desired font type. 1.

  • Page 167: Auto-Rotate Screen

    1. Tap > Tools > Settings > Display tab. 2. Tap Comfort view. 3. Tap the switch to use comfort view and select the blue light filter. Auto-Rotate Screen Choose whether the phone automatically switches the orientation of the screen as you turn it sideways or even upside down.
  • Page 168 Mini View Turn on this menu to shrink the screen for use with one hand by swiping left or right across the Home touch buttons. Motion Sensor Calibration Improve the accuracy of the tilt and speed of the sensor. Display Settings...

  • Page 169: General Settings

    General Settings The following topics detail your phone's general settings, including Language & keyboard, Location, Accounts & sync, and more. General Settings Overview You can set the following options in the General settings menu: Category Description Language & keyboard Set the language and keyboard type. Location Enable location service.

  • Page 170: Language & Keyboard

    View details about the applications installed on your phone, manage their Apps data, force them to stop, and set whether you want to permit installation of applications that you obtain from websites and email. Back-up your data, automatically restore data, and erase all the data on your Backup &...

  • Page 171: Location

    Reverse Buttons Reverse the mouse buttons to use the primary button on the right side. Location The Location settings menu allows you to enable location service. Your phone determines your approximate location using GPS, Wi-Fi and mobile networks. ■ > Tools >...
  • Page 172  TalkBack: Tap the TalkBack switch to turn it on. Tap Settings at the bottom of the screen to adjust the TalkBack settings. When TalkBack is turned on, the touchscreen settings require the user to first tap an item they wish to select, and then double tap the item again in order to access this feature.
  • Page 173 Motor & Cognition The Motor & cognition setting allows you to configure physical and motor options. 1. Tap > Tools > Settings > General tab > Accessibility > Motor & cognition. 2. Set your preferred options.  Touch assistant: Provide a touch board with easy use for general buttons or gestures to access in short.

  • Page 174: Shortcut Keys

    2. Tap Switch Access to control your device using configurable key combinations. Shortcut Keys Shortcuty keys provide quick access to apps by pressing the Volume Buttons twice when the screen is off or locked. Capture+: Press the Volume Up Button twice. Camera: Press the Volume Down Button twice.

  • Page 175: Quick Cover View

    Credential Protection Displays the storage type for credentials. Certificate Management Allows you to manage the certificate. Trust Agents View or deactivate Trust agents. Screen Pin This feature allows you to lock your device so that the current user can only access the pinned app. This is useful for users with children.

  • Page 176: Battery & Power Saving

    Battery & Power Saving The Battery menu lets you show any battery information and configure options. 1. Tap > Tools > Settings > General tab. 2. Tap Battery & power saving.  Tap Battery usage to display the apps that use the most battery power. ...

  • Page 177: Backup & Reset

    > Tools > Settings > General tab > Backup & reset. LG Backup Backs up all information on the device and restores it in the event of data loss or replacement. Back Up My Data Allows you to back up app data, Wi-Fi passwords, and other settings to Google servers.

  • Page 178: About Phone

    Factory Data Reset Resetting the phone restores all the factory defaults, including personal data from phone storage, information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. After resetting the phone, the next time you turn on the phone, you‘re prompted to reenter the same kind of information as when you first started the phone.

  • Page 179: Getting Help

    Getting Help The following set of topics will cover phone specifications and how to contact Sprint and manage your wireless service.

  • Page 180: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, account information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable. Answer: Turn the phone on again.

  • Page 181: Sprint Account Information And Help

    2. Tap the Mobile data switch to turn it on. Answer 5: Is a disabled access point set? To reset to initial settings: 1. Tap > Tools > Settings > Networks tab > More. 2. Tap Mobile networks > Access Point Names. 3.

  • Page 182: Manage Your Account

    For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint ● Access your account information. ● Check your minutes used (depending on your Sprint service plan). ●...

  • Page 183: Anti-Theft Guide

    ■ > Phone > Dial tab, and then tap Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. ■ > Phone >...

  • Page 184: Copyright Information

    © 2017 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. ® LG and the LG logo are registered trademarks of LG Corp. LG Stylo 2 is a trademark of LG Corp. Wi-Fi ® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Bluetooth is a registered trademark of Bluetooth SIG, Inc.

  • Page 185: Index

    Index 4G LTE, 87 Call Forwarding, 61 About Phone, 168 Call from Call Logs, 55 About the User Guide, 2 Call Settings, 140 Access Email and Data Services Internationally, Call Settings Menu, 62 Call Using the Phone Dialer, 50 Access Your Voicemail Internationally, 96 Call Waiting, 60 Accessibility, 161 Caller ID Blocking, 60...
  • Page 186 Email, 81 microSD Card, 11 Enable Global Roaming Mode, 94 Microsoft Exchange Email Features, 85 Enable the Bluetooth Feature, 104 Mobile Data Settings, 140 Enter Text, 28 More, 141, 149, 157 Extended Home Screens, 44 Multi-tasking feature, 27 Facebook, 90 Multi-Window, 27 File Manager, 127 Music Player, 132...
  • Page 187 Select a Carrier, 94 Theme, 155 Send a Multimedia Message (MMS), 71 Tips for Editing Text, 31 Send a Picture or Video by Multimedia Message, Touchscreen Keyboards, 28 Transfer Files Between Your Phone and a Send a Text Message, 70 Computer, 100 Send Information Using Bluetooth, 106 Troubleshooting, 170...

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