Troubleshooting; Need More Help - TCL S451 Let's Get Started

Troubleshooting

Having trouble completing the guided setup? Don't worry, it's usually an easy fix.
4K Picture Quality
• 4K picture quality is largely dependent on the
source. Make sure your source content is 4K.
• To stream 4K, we recommend a broadband
speed of 25Mbps for optimum viewing.
• For Cable, Satellite, Gaming Consoles, and
Blu-Ray players, we recommend using
"High-Speed HDMI cables."
My picture is too small
• Play your movie/video and press the (*)
asterisk button.
• Select Picture Size, select the picture size of
your preference.
How to install the Remote Control
Mobile App
The free Roku app allows you to use your mobile
device as a full functioning remote control with
voice search & keypad.
• Download the Roku app to your phone or tablet
through Google Play or iTunes.
• Simply search for "Roku App" and choose the
Roku app by Roku Inc.
• Follow the onscreen prompts and you're on
your way!
How do I turn the Text-to-Speech (TTS)
audio guide on or off?
• Press "*" key on the remote controller four times to
Or
1. Select "Settings" at home screen
2. Select "Accessibility"
3.
* https://go.tcl.com/tts-roku
(black bars on the side)

Need more help?

support.tcl.com/us
1-877-300-8837
Cannot connect to wireless network (WiFi)
• Select the correct wireless network name and
verify the password entered (case sensitive).
• Relocate the router from objects that interfere
with performance (cordless phones, baby
monitors, etc.).
• Reboot the router by disconnecting the power
for more than 2 minutes and reconnect.
Problems connecting my cable/satellite
box or antenna through a coax cable
• For best performance, use the HDMI connection.
If not available, then:
• Make sure the cable connections to the TV and
your device are securely fastened.
• Select cable/satellite box or antenna TV input.
• Select "start finding channels" and follow the
on-screen instructions to perform a full
channel scan.
What is the remote code for programming
my Universal or Cable/Satellite box
remote control
Providers
ATT U-verse
Charter / Spectrum
2
Comcast
3
DIRECTV
DISH
Time Warner / Spectrum
Don't see your provider listed, visit https://go.tcl.com/codes
15
Codes for TCL Roku TVs
1346
11756
11756
11756
1756, 535
387, 1566, 268