Troubleshooting Guide - Sylvania SB3713-OP User Manual

TROUBLESHOOTING GUIDE

PROBLEM
No power
No sound
Sound distortion/rattle
Remote Control not working
Bluetooth reception failure
POSSIBLE CAUSE
Power AC/DC Adapter
not connected
The unit is in standby mode
Volume in minimum position
The paired/connected device is not in
playback mode
Input source incorrect
Volume level too high
The battery is weak
The external device is too far from the
unit
Have not paired
17
POSSIBLE SOLUTION
Connect the power AC/DC adapter
to the unit or wall outlet.
Press the Standby/Source button
on the unit or button on the Remote
Control to turn on the unit from
Standby mode.
Raise volume level by pressing the
VOL (Volume) + button.
Play music/movie in the paired/
connected device as usual and make
sure the volume level of it is in high
level.
Press the Standby/Source button
on the unit or SOURCE button on the
Remote Control repeatedly to set the
input source to the desired mode.
Reduce the volume level by pressing
the VOL (Volume ) - button.
Reduce the volume level of the
paired/connected device.
Replace with new battery.
Put the external BT device close to the
unit.
Pair the unit with the BT Device as the
procedures stated in this manual.