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Summary of Contents for Solahart 250E5X
- Page 1 Electric Water Heater Owner’s Guide Installation Instructions This water heater must be installed and serviced by a qualified person. Please leave this guide with the householder.
- Page 2 An electronic copy of these Owner’s Guide and Installation Instructions can be downloaded from solahart.com.au. PATENTS This water heater may be protected by one or more patents or registered designs in the names of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd.
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Page 3: Table Of Contents
Solahart warranty. We recommend you read pages 7 to 23, and the terms of the Solahart warranty on pages 4 to 6. The other pages are intended for the installer but may be of interest. -
Page 4: Warranty
If you require a call out and we find that the fault is not covered by the Solahart warranty, you are responsible for our standard call out charge. If you wish to have the relevant component repaired or replaced by Solahart, that service will be at your cost. - Page 5 3. WHAT IS COVERED BY THE SOLAHART WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT Solahart will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:...
- Page 6 You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The Solahart warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.
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Page 7: Safety, Warnings, Installation Notes
For continued safety of this water heater it must be installed, operated and maintained in accordance with the Owner’s Guide and Installation Instructions. • Servicing of a water heater must only be carried out by qualified personnel. Phone your nearest Solahart Dealer. •... - Page 8 If water does not flow freely from the drain line when the lever is lifted, then the water heater must be checked. Phone your nearest Solahart Dealer to arrange for an inspection. The temperature pressure relief valve should be replaced at intervals not exceeding five (5) years and the expansion control valve should be checked for performance or replaced at intervals not exceeding five (5) years.
- Page 9 SAFETY, WARNINGS, INSTALLATION NOTES INSTALLATION NOTES This water heater must be installed: • by a qualified person, • in accordance with the installation instructions, • in compliance with the Plumbing Code of Australia (PCA) and Plumbing Standard AS/NZS 3500.4, ▪ This water heater is designed for either indoor or outdoor installation.
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Page 10: How Your Water Heater Works
HOW YOUR WATER HEATER WORKS ABOUT YOUR SOLAHART POWERSTORE The Solahart PowerStore Grid Interactive water heater is a premium electric water heater designed to work in partnership with an external control device, the Energy Management Unit, in order to take advantage of special tariffs and rebates available from your electricity retailer and when installed with solar PV, use excess solar PV power production. - Page 11 HOW YOUR WATER HEATER WORKS TWIN ELEMENT OPERATION This water heater has two heating units, each controlled by the temperature sensors and the control system. One heating unit is near the top of the water heater and the other at the base. The two heating units are wired for non-simultaneous operation, so only one heating unit can operate at a time.
- Page 12 If the red LED is illuminated with a slow blink flash and if an Energy Management Unit is installed, there may be a problem with the EMU or the water heater. Phone your nearest Solahart Dealer to arrange for an inspection.
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Page 13: About Your Water Heater
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. MODEL TYPE ® The Solahart PowerStore Grid Interactive water heater is suitable for either indoor or outdoor installation. The “Twin Element Operation” water heater has two heating units (refer to on page 11). - Page 14 We recommend you seek advice from your local Solahart Dealer or specifier about your needs and building back-up redundancy into your hot water supply system.
- Page 15 You are granted a non-exclusive, non-transferable right to run and use the Software and any updated versions that we or our licensor may provide to you, only in and as incorporated in your Solahart water heater and for the normal operation of the water heater. You do not have any rights to obtain future upgrades, updates, or supplements to any Software.
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Page 16: Maintenance Requirements
Note: The major service and routine replacement of any components, such as the anode and relief valve(s), are not included in the Solahart warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater. - Page 17 If the water being delivered is at a temperature exceeding 50°C, phone your nearest Solahart Dealer to arrange for an inspection. The valve must be replaced at intervals not exceeding five (5) years, or more frequently in areas where there “Water Supplies”...
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Page 18: Water Supplies
If an incorrect colour coded anode is used in the water heater, any resultant faults will not be covered by the Solahart warranty. In addition, the use of an incorrect colour coded anode may shorten the life of the water heater cylinder. - Page 19 The bottom triple blade heating unit fitted as standard to this water heater is a low watts density type. The upper heating unit must be of a low watts density heating unit must be used for the Solahart warranty to apply to the heating unit.
- Page 20 The water heater and its components are not suitable for certain water chemistries. Those chemistries are listed below. If the water heater is connected at any time to a water supply with the following water chemistry, the Solahart warranty will not cover any resultant faults on the components listed below: Water Chemistry Component Total Dissolved Solids (TDS) >...
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Page 21: Save A Service Call
50°C. If water is being delivered from a fixture used primarily for personal hygiene at a temperature exceeding 50°C, phone your nearest Solahart Dealer to arrange for an inspection. Care must be taken by all householders when using hot water until the valve is serviced or replaced. - Page 22 Heavy flows of hot water from the temperature pressure relief valve until water heater is cold - then stops until water reheats The water heater must be switched off at the switchboard. Phone your nearest Solahart Dealer to arrange for an inspection.
- Page 23 The electricity tariff to which your water heater is connected will determine the overall operating cost of the system. It is important you are aware of this tariff, i.e. Domestic / Continuous Time of Use supply. IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE YOUR NEAREST SOLAHART DEALER.
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Page 24: Installation
INSTALLATION THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING INSTALLATION STANDARDS The water heater must be installed: • by a qualified person, and • in accordance with the installation instructions, and • in compliance with the Plumbing Code of Australia (PCA), Standards AS/NZS 3500.4, AS/NZS 3000 and all local codes and regulatory authority requirements. - Page 25 If an incorrect colour coded anode is used in the water heater, any resultant faults will not be covered by the Solahart warranty. In addition, the use of an incorrect colour coded anode may shorten the life of the water heater cylinder.
- Page 26 INSTALLATION HOT WATER DELIVERY E5X series – 50°C Limited Water Heater An E5X series water heater delivers water not exceeding 50°C in accordance with AS 3498. The risk of scald injury will be reduced. There is no need to fit a temperature limiting device to satisfy the requirements of the Plumbing Code of Australia if an E5X series 50°C limited water...
- Page 27 INSTALLATION CIRCULATED HOT WATER FLOW AND RETURN SYSTEM An E5X series water heater cannot be installed as part of a circulated hot water flow and return system in a building. An E6X series water heater should not be installed as part of a circulated hot water flow and return system in a building.
- Page 28 Note: If the cylinder is damaged as a result of attaching pipe clips or saddles to the jacket, any resultant faults will not be covered by the Solahart warranty. TYPICAL INSTALLATION – OUTDOOR LOCATION – E5X SERIES...
- Page 29 INSTALLATION TYPICAL INSTALLATION – OUTDOOR LOCATION – E6X SERIES TYPICAL INSTALLATION – INDOOR LOCATION – E6X SERIES...
- Page 30 Top Element Bottom Element TPR Valve Weight Weight Model Delivery Rating Capacity Capacity Rating Cartoned Full 250E5X 250 litres 45 litres 250 litres 1000 kPa 83 kg 353 kg 250E6X 250 litres 45 litres 250 litres 1000 kPa 81 kg...
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Page 31: Connections - Plumbing
CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in accordance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. CONNECTION SIZES E5X Series E6X Series • 50°C limited outlet connection G 3/4 B •... - Page 32 CONNECTIONS – PLUMBING LEFT AND RIGHT HAND SIDE WATER CONNECTIONS A kit is supplied with an E6X series water heater to plug or cap off the unused cold water and hot water fittings. The kit contains: 2 x ¾” brass plugs 2 x plastic caps 2 x insulation rubber discs, pre-fitted into plastic caps Plugging or Capping Off Unused Connections...
- Page 33 CONNECTIONS – PLUMBING EXPANSION CONTROL VALVE Local regulations may make it mandatory to install an expansion control valve (ECV) in the cold water line to “Water the water heater. In other areas, an ECV is required if the saturation index is greater than +0.4 (refer to Supplies”...
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Page 34: Connections - Electrical
CONNECTIONS – ELECTRICAL The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. All electrical work and permanent wiring must be carried out by a qualified person and in accordance with the edition of the Wiring Rules AS/NZS 3000 in force in the state or territory at the time of installation, and all local codes and regulatory authority requirements. - Page 35 CONNECTIONS – ELECTRICAL EXTERNAL CONTROL DEVICE An external control device, the Energy Management Unit, must be installed for this water heater to operate as a variable power water heater and take advantage of special tariffs and rebates from the consumer’s electricity utility.
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Page 36: Commissioning
COMMISSIONING TO FILL AND TURN ON THE WATER HEATER The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. • Open all of the hot water taps in the house (don’t forget the shower). •... - Page 37 COMMISSIONING OUTLET TEMPERATURE COMPENSATION ADJUSTMENT The maximum outlet temperature of an E5X series 50°C limited water heater may be adjusted to compensate for temperature losses in the pipe work between the water heater outlet and fixtures used primarily for personal hygiene.
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Page 38: Draining The Water Heater
DRAINING THE WATER HEATER Warning: Exercise care, as water discharged from the water heater may be of a very high temperature. To drain the water heater: • “To Turn Off The Water Heater” Turn off the water heater (refer to on page 36). - Page 39 This page is intentionally blank.
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Page 40: Solahart Offices
55 Brodie Street Rydalmere, New South Wales, 2116 Australia www.solahart.com.au Australia For SERVICE Telephone - 1800 638 011 or your nearest Solahart Dealer For Sales Telephone - 1300 769 475 or your nearest Solahart Dealer Revision Date: 2022 August 122327 Rev-01...
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