Table of Contents
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SPORT True Wireless
True Wireless stereo earbuds
Model: CX200TW1, CX200TW1 R, CX200TW1 L, CX200TW1 C
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
"Product overview"
"Getting started"
"Using the earbuds"
"FAQ/If a problem occurs ..."
"Specifications"
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 05/22 A01
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Summary of Contents for Sennheiser SPORT True Wireless
- Page 1 SPORT True Wireless True Wireless stereo earbuds Model: CX200TW1, CX200TW1 R, CX200TW1 L, CX200TW1 C Instruction manual Use the search function, the navigation (left) or the following links: Start “Product overview” “Getting started” “Using the earbuds” “FAQ/If a problem occurs ...”...
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Page 2: Important Safety Instructions
Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Head- phones of the Sennheiser brand sound exceptionally good even at low and medium volume levels. ▷... - Page 3 Bluetooth addresses of paired devices. This data is required for the operation of the product and is not transferred to Sonova Consumer Hearing GmbH or companies commissioned by Sonova Consumer Hearing GmbH and is not processed. SPORT True Wireless | 3...
- Page 4 Important safety instructions Using the “Sennheiser Smart Control” app, you can update the firm- ware of the product for free via an Internet connection. If the device on which the app is installed is connected to the Internet, the follow-...
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Page 5: Package Contents
• the Sennheiser Smart Control app for configuring the head- phones and for additional functions (www.sennheiser-hear- ing.com/smartcontrol) • a list of accessories on the SPORT True Wireless product page at www.sennheiser-hearing.com/sport-true-wireless (to purchase online or contact your local Sonova Consumer Hearing partner: www.sennheiser-hearing.com/service-support) -
Page 6: Product Overview
Input for USB-C connector with protective cover for charging the rechargeable batteries Built-in rechargeable battery for charging the earbuds on the go Type plate Charging compartment for the left earbud Magnetic holders Charging compartment for the right earbud Charging contacts Lanyard 6 | SPORT True Wireless... - Page 7 Left earbud Status LED (only visible when lit) Charging contacts with magnetic holders Microphones for phone calls Right earbud Openings for acoustic optimization Built-in rechargeable battery Changeable ear fins for a fully customizable secure fit SPORT True Wireless | 7...
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Page 8: Overview Of The Led Indications Of The Charging Case
LED of the charging case displays the battery charge status or the charging process of the earbuds. If you close the lid of the charging case, the LED will go off after approx. 30 seconds. 8 | SPORT True Wireless... -
Page 9: Overview Of The Led Indications Of The Earbuds
LED lights up again (> 14). If you close the lid of the charging case, the LED will go off after approx. 5 minutes. Overview of the LED indications of the earbuds SPORT True Wireless | 9... -
Page 10: Notes On Voice Prompts
“Pairing successful” ... Bluetooth pairing successful “Pairing failed” ... Bluetooth pairing not successful “Recharge headset” ... Rechargeable battery is almost empty. Recharge the rechargeable battery. “Call rejected” ... incoming call rejected “Call ended” ... call ended 10 | SPORT True Wireless... -
Page 11: Getting Started
The perceived sound quality including bass performance for the “Adaptable Acoustics” feature of the SPORT True Wireless depends to a large extent on the correct fit of the earbuds in the ear. Earbuds that fit perfectly in your ears do not fall out even during fast move- ments and, especially for “Focus”... - Page 12 3. Connecting the earbuds to a Bluetooth device “Pairing“ Connect the earbuds to your smartphone via Bluetooth (> 17). 12 | SPORT True Wireless...
- Page 13 Smart Control “Sennheiser Smart Control” The Sennheiser Smart Control app allows you to use all functions and settings of the earbuds, to set the “Adaptable Acoustics” feature to match the ear adapters used (open or closed) and to e.g. adjust the sound to your liking using the equalizer (>...
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Page 14: Using The Earbuds
At the end of its operational lifetime, this product with its built-in rechargeable battery must be disposed of separately from normal household waste. You can find more information here: > 39. Charging the rechargeable batteries of the earbuds and the charging case USB-C USB-A 14 | SPORT True Wireless... - Page 15 If operation differs from the steps mentioned, also refer to the instruction manual of the Bluetooth device you are using. When you switch on the earbuds for the first time after initial charging, they automatically switch to Bluetooth pairing mode. SPORT True Wireless | 15...
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Page 16: Information On The Bluetooth Wireless Connection
The right and the left earbud also use a Bluetooth wireless con- nection. Both earbuds are paired with each other upon delivery. If you are using a different earbud (e.g. a spare earbud), the two earbuds must also be paired with each other (> 18). 16 | SPORT True Wireless... -
Page 17: Pairing The Earbuds With A Bluetooth Device
If pairing was successful, you hear the voice prompt “Pairing suc- cessful” and the LEDs of the earbuds flash blue 3x. The Bluetooth device name “SPORT True Wireless” can be changed individually using the Smart Control app. If no connection is established within 1 minute, pairing mode is terminated and the earbuds switch to idle mode. - Page 18 1. Make sure that the earbuds are not connected to any Bluetooth device. Deactivate Bluetooth on your Bluetooth device or delete “SPORT True Wireless” from the list of paired devices in the Blue- tooth menu of your Bluetooth device. 2. Charge the right and the left earbud (> 14).
- Page 19 ▷ Now pair the earbuds with your Bluetooth device (> 17). USB-C Bluetooth off USB-A Hold 10s “Pairing“ Hold 10s max. 50 cm “Pairing“ “Pairing successful“ SPORT True Wireless | 19...
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Page 20: Installing The Smart Control App
Installing the Smart Control app To make full use of all the settings and functions of the headphones, you need to have the free Sennheiser Smart Control app installed on your smartphone. Download the app from the Apple App Store or Google Play and install it on your smartphone. - Page 21 The perceived sound quality including bass performance for the “Adaptable Acoustics” feature of the SPORT True Wireless depends to a large extent on the correct fit of the earbuds in the ear. Earbuds that fit perfectly in your ears do not fall out even during fast move- ments and, especially for “Focus”...
- Page 22 You can choose between 3 different ear fins in size S1, S2 and S3. The ear fin holds the earbud securely in the rear part of the ear. If you do not want to use an ear fin, put size N on the earbud. 22 | SPORT True Wireless...
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Page 23: Inserting The Earbuds Into The Ears
If the “Adaptable Acoustics” settings in the Smart Control app and the mounted ear adapters do not match correctly, the SPORT True Wireless are fully usable, but the sound quality – especially the bass performance – is not optimal. Inserting the earbuds into the ears... -
Page 24: Switching The Earbuds On
5 minutes. In power saving mode, inserted earbuds are not detected or switched on/off when they are removed/inserted. Close the lid of the charging case and open it again to end power saving mode. 24 | SPORT True Wireless... -
Page 25: Switching The Earbuds Off
Listening at high volume levels can lead to permanent hearing defects. ▷ Before putting the headphones on and before toggling between audio sources, adjust the volume to a low level. ▷ Do not continuously expose yourself to high volume levels. SPORT True Wireless | 25... -
Page 26: Using The Voice Assistant/Voice Dialing
Ask the voice assistant your question or make a request. To cancel the voice assistant/voice dialing: ▷ Tap the touch control panel of the right or left earbud 3x. ON/OFF Right or left touch control Function panel Tap 3x Activates the voice assistant 26 | SPORT True Wireless... -
Page 27: Controlling Music Playback
Tap the touch control panel of the left earbud 2x. Left touch control panel Function Tap 2x Plays the previous track in the playlist Playing the next track ▷ Tap the touch control panel of the right earbud 2x. SPORT True Wireless | 27... - Page 28 Dial the desired number on your smartphone. If your smartphone does not automatically transfer the call to the headphones, select “SPORT True Wireless” as the output device on your smartphone (see the instruction manual of your smart- phone if necessary).
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Page 29: Displaying The Battery Charge Status
(depending on the device and operating system used). The Smart Control app also displays the charge status of the ear- buds' rechargeable batteries. Displaying the battery charge status using the charging case SPORT True Wireless | 29... - Page 30 ... charging error/ ... charging error/ battery error (> 34) battery error (> 34) 30 | SPORT True Wireless...
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Page 31: Adjusting Sound Effects/The Equalizer
The app allows you to customize the control functions and other commands of the earbuds, to select preset control functions or to switch off the control functions. Some basic functions cannot be changed (e.g. call control). SPORT True Wireless | 31... - Page 32 The earbuds are magnetically pulled into the charging compart- ments. ▷ Close the lid of the charging case. Make sure that the protective cover of the USB socket of the charging case is always closed to protect the socket from dust and dirt. 32 | SPORT True Wireless...
- Page 33 Replacing the ear adapters and ear fins For reasons of hygiene, you should replace your ear adapters and ear fins from time to time. Spare ear adapters and spare ear fins can be found on the SPORT True Wireless product page at www.sennheiser- hearing.com. ▷...
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Page 34: Information On The Built-In Rechargeable Battery
Do not return a product with a defective battery to your dealer or Sonova Consumer Hearing partner unless requested to do so. To find a partner in your country, search at www.sennheiser-hearing.com/ service-support. At the end of its operational lifetime, this product with its built-in rechargeable battery must be disposed of separately from normal household waste. - Page 35 If a problem occurs that is not listed in the FAQ section or if the prob- lem cannot be solved with the proposed solutions, please contact your Sonova Consumer Hearing partner for assistance. To find a partner in your country, search at www.sennheiser-hear- ing.com/service-support. Leaving the Bluetooth transmission range Wireless calling and streaming are only possible in the Bluetooth transmission range of your smartphone.
- Page 36 ▷ You can reset the earbuds to the factory default settings using the Smart Control app. ▷ If the Smart Control app is not available, pair the earbuds with each other (> 18). 36 | SPORT True Wireless...
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Page 37: Specifications
37 g Bluetooth Version Bluetooth 5.2 compatible, class 1 Transmission frequency 2,402 MHz to 2,480 MHz GFSK, π/4 DQPSK, 8DPSK Modulation Profiles HFP, AVRCP, A2DP Output power 10 mW (max) Codec aptX®, AAC, SBC SPORT True Wireless | 37... - Page 38 Specifications Device name SPORT True Wireless (individually adjustable via the Smart Control app) Number of active connections 38 | SPORT True Wireless...
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Page 39: Manufacturer Declarations
Recycle electrical and electronic equipment and batteries/recharge- able batteries at the end of their operational lifetime in order to make contained recyclable materials usable and to avoid littering the envi- ronment. SPORT True Wireless | 39... - Page 40 Qualcomm Technologies International, Ltd., registered in the United States and other countries, used with per- mission. Other product and company names mentioned in the user documen- tation may be the trademarks or registered trademarks of their respective holders. 40 | SPORT True Wireless...
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Questions and answers
Issue with Right earbud: red and green light is always flashing. And it doesnt "speak" no connection or pairing just flashing. Got as a gift for Xmas in 2023. Best earbuds ever!!!! Is there a way to fix or thats it? Left earbud is "speaking " no connection
The flashing red and green light on the right earbud indicates that the earbuds are in earbud pairing mode. To fix this issue, follow these steps:
1. Insert the earbuds into the charging case and close the lid. Wait for at least 10 seconds.
2. Connect the earbuds to the Smart Control app to install the latest firmware.
3. Check the frequently asked questions (FAQ) for possible solutions.
4. Reset the earbuds to factory default settings if the issue persists.
5. If the problem is not resolved, contact your Sonova Consumer Hearing partner for further assistance.
This answer is automatically generated