Samsung NQ5B5713GB Series User Manual page 138

Troubleshooting
Problem
The power turns off The oven has been
during operation. cooking for an extended
period of time.
The cooling fan is not
working.
Trying to operate the
oven without food
inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
Power is not supplied.
There is no power to the
oven.
There is a popping sound Cooking sealed food or
during operation, and the using a container with a
oven doesn't work. lid may causes popping
sounds.
30 English
NQ7000B_NQ5B5713GB_DG68-01403B-00.indb 30 NQ7000B_NQ5B5713GB_DG68-01403B-00.indb 30
Cause Action
After cooking for an
extended period of time,
let the oven cool.
Listen for the sound of
the cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps
specified in the product
installation guide.
Designate only one
socket to be used for the
oven.
Make sure power is
supplied.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
Problem Cause
The oven exterior is too There is not sufficient
hot during operation. ventilation space for the
oven.
Objects are on top of the
oven.
The door cannot be Food residue is stuck
opened properly. between the door and
oven interior.
The oven does not heat. The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Action
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specified in
the product installation
guide.
Remove all objects on
the top of the oven.
Clean the oven and then
open the door.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
2022-03-28 오후 4:16:17 2022-03-28 오후 4:16:17