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Summary of Contents for PayFacto PAX A35
- Page 1 May, 2022...
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Page 2: Table Of Contents
Contents Introduction................................ 3 Terminal Overview ............................4 A35 Terminal Overview..........................4 Terminal Hardware ............................5 A35 Communication Ports..........................6 Terminal Setup and Configuration........................7 Connect the Multi-Function Cable........................ 7 Power On the Terminal ..........................10 Configure the Terminal Display Language ....................11 Configuring the Terminal Network Connections.................. -
Page 3: Introduction
PAX A35 Configuration and Installation The PAX A35 countertop payment terminal is perfect for retail and restaurant applications. This setup guide describes the following topics: • A35 Terminal Overview • Terminal Hardware • A35 Communication Ports • Initial terminal configuration ◦ Connect the Multi-Function Cable ◦... -
Page 4: Terminal Overview
This document will introduce you to your payment terminal as well as guide you through the process of preparing and configuring it in order to quickly begin processing payments. Your PAX A35 payment processing terminal comes with the following: USB Type-C power... -
Page 5: Terminal Hardware
The following illustrations show the location of the main terminal features and hardware: Front-facing camera (not used) Color touchscreen / Contactless payment reader Physical keypad Chip card reader Magnetic stripe reader 3.5mm audio jack Copyright © 2021 PayFacto Inc. Page 5 of 20... -
Page 6: A35 Communication Ports
There are multiple communication ports available through the multi-function cable. The cable allows you to connect the terminal to: Wired network using the Ethernet connector, including Power over Ethernet (PoE) if available POS system using the DB9 RS-232 connector External USB host using the USB connector Copyright © 2021 PayFacto Inc. Page 6 of 20... -
Page 7: Terminal Setup And Configuration
On the back of the terminal at the top, use a #1 Phillips screwdriver to loosen the two screws securing the cover. NOTE: You do not need to remove the screws from the cover; they are designed to remain attached. Copyright © 2021 PayFacto Inc. Page 7 of 20... - Page 8 After you connect the multi-function cable to the terminal, make sure that the strain relief sleeve is seated in the slot at the top of the terminal. NOTE: You can move the strain relief sleeve along the multi-function cable to position it correctly. Copyright © 2021 PayFacto Inc. Page 8 of 20...
- Page 9 PAX A35 Configuration and Installation 5. Re-install the cover and tighten the two screws to complete the cable installation. Copyright © 2021 PayFacto Inc. Page 9 of 20...
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Page 10: Power On The Terminal
After you connect the multi-function cable to the terminal and secure the back cover, turn the terminal over. Insert the power cord’s USB Type-C plug in the open port on the multi-function cable’s junction adapter. Connect the cable’s USB plug into the AC adapter’s USB port. Plug the adapter into an AC outlet. The terminal powers on automatically and makes a sound to indicate it is starting. Copyright © 2021 PayFacto Inc. Page 10 of 20... -
Page 11: Configure The Terminal Display Language
On the Languages & input page, touch Languages. On the Language preferences page, touch Add a language. On the Add a language page, scroll to and touch the desired language. NOTE: If the language has localized variants, select the appropriate regional option for your country. Copyright © 2021 PayFacto Inc. Page 11 of 20... - Page 12 PAX A35 Configuration and Installation 9. If the selected language does not appear automatically, you can drag the language to the top of the list, as shown below: Copyright © 2021 PayFacto Inc. Page 12 of 20...
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Page 13: Configuring The Terminal Network Connections
Configuration and Installation The terminal requires a network connection to communicate with the payment processor server to process transactions. The PAX A35 is a countertop payment terminal that can connect to wired (Ethernet) and wireless (Wi-Fi) networks. •... -
Page 14: Configuring The Terminal Ethernet Connection
Ethernet Configuration to select and configure the Connection Type. IMPORTANT! Changing the network connection parameters incorrectly will prevent the terminal from communicating with the payment processing server. Touch the Back icon to return to the Network & Internet page. Copyright © 2021 PayFacto Inc. Page 14 of 20... -
Page 15: Configuring The Terminal Wi-Fi Connection
From the list of available networks, touch the name of the network you want to connect to. Enter the password for the selected network and touch CONNECT. TIP: You can touch Show password before typing to ensure you are entering the password correctly. Copyright © 2021 PayFacto Inc. Page 15 of 20... - Page 16 PAX A35 Configuration and Installation 9. After the terminal displays Connected for the selected network, touch the Back icon to return to the Network & Internet page. Copyright © 2021 PayFacto Inc. Page 16 of 20...
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Page 17: Working With The Terminal
The terminal powers on automatically when you connect it to an AC power supply. To power off the terminal, disconnect the AC power supply. IMPORTANT! Disconnecting the AC power immediately powers off the terminal and any transaction that was in progress is cancelled. Copyright © 2021 PayFacto Inc. Page 17 of 20... -
Page 18: Terminal Input Options
PAX A35 Configuration and Installation The PAX A35 terminal offers an on-screen keypad as well as a physical keypad to enter transaction amounts. Your terminal operators and customers enter information and respond to prompts using either the terminal’s touch screen or physical keypad. -
Page 19: Card Payment Options
PAX A35 Configuration and Installation There are three (3) ways for a customer to use their payment card with the terminal: Insert the chip card and enter a PIN Swipe the card’s magnetic strip Copyright © 2021 PayFacto Inc. Page 19 of 20... - Page 20 PAX A35 Configuration and Installation Tap the card for contactless payment Copyright © 2021 PayFacto Inc. Page 20 of 20...
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