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Dishwasher
SN27ZW03CZ
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN27ZW03CZ

  • Page 1 Dishwasher SN27ZW03CZ User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Etagere ........... 23 General information...... 4 Folding prongs ....... 23 Intended use........ 4 Basket heights........ 24 Restriction on user group.... 4 Before using for the first time ..   24 Safe installation ........ 5 Performing initial start-up .... 24 Safe use ........... 6 Damaged appliance ...... 8 Water softening system....
  • Page 3 Basic settings........    35 Technical specifications....   57 Overview of basic settings ..... 35 Information regarding Free and Open Source Software .... 58 Changing basic settings.... 36 Declaration of Conformity .... 58 Setting the time ...... 36 Home Connect ......   37 Home Connect quick start ..... 37 Home Connect settings.... 38 Remote Start ....... 38...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Page 5: Safe Installation

    Safety en Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions. WARNING ‒ Risk of electric shock! ¡...
  • Page 6: Safe Use

    en Safety ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of burns! If the appliance is not installed properly, this may result in burns. ▶ With free-standing appliances, ensure that they are installed with the back panel against a wall. Safe use WARNING ‒ Risk of serious harm to health! Failure to comply with safety instructions and directions for...
  • Page 7 Safety en ¡ Knives and utensils with sharp points can cause injuries. ▶ Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer. WARNING ‒ Risk of scalding! If you open the appliance door while the programme is run- ning, hot water may splash out of the appliance.
  • Page 8: Damaged Appliance

    en Safety Damaged appliance Follow the safety instructions if the appliance is damaged. WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face.
  • Page 9 Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en So as not to scratch the finish Zeolith drying ▶ on the appliance, do not use The appliance features a Zeolith con- sponges with a rough surface or tainer. Zeolith drying lets you save abrasive cleaning agents. energy.
  • Page 12: Sensors

    en Installation and connection Sensors Installation and connection Installation and connec- The sensors adjust the programme tion sequence and strength in the auto- matic programmes depending on the Installation and connection level and type of soiling. Scope of supply The sensor has different sensitivity After unpacking all parts, check for settings that can be changed in the any damage in transit and complete-...
  • Page 13: Drainage Connection

    Installation and connection en Consult the installation instructions Consult the installation instructions for the installation dimensions re- supplied for the steps required quired. here. Make the appliance level using the Connect the appliance to the drink- height-adjustable feet. ing water connection using the en- closed parts.
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 57.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 28 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 22 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 24 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 4 5 6 7 8 9 "Switching on the appliance" → Page 32 ON/OFF button and reset button "Switching off the appliance" → Page 34 "Terminating the programme" → Page 34 "Programmes" → Page 18 Programme buttons Info button If you press , the display shows information about selected programmes, basic settings and additional functions.
  • Page 17 Familiarising yourself with your appliance en   buttons You can use these buttons to scroll between the basic settings. → "Changing basic settings", Page 36 "Changing basic settings" → Page 36 Setting buttons "Opening the appliance door" → Page 32 Door opener Display The display shows information about pro- grammes, basic settings or additional functions.
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- ning time will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19: Information For Test Institutes

    Programmes en Programme Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 20 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 35 °C household food remnants ¡...
  • Page 20: Favourite

    en Additional functions E-mail enquiries to: dishwasher@test- Tip: To reset the programme, either appliances.com use the Home Connect app or reset The product number (E-Nr.) and the your appliance back to the factory production number (FD) are required settings. here. They can be found on the rat- → "Overview of basic settings", ing plate on the appliance door.
  • Page 21: Features

    Features en Additional func- Features Features tion ¡ To ensure a higher hy- You can find an overview of the pos- Features giene status for the ap- sible features of your appliance and HygienePlus pliance and tableware, how to use them here. the temperature is These features depend on the model raised and maintained...
  • Page 22: Bottom Basket

    en Features Press in the levers on the right and Bottom basket left on the outside of the basket. Arrange pans and plates in the bot- tom basket. The basket can then slip down slightly. Raise or lower the basket evenly to Large plates up to a diameter of the right level.
  • Page 23: Etagere

    Features en Arrange cutlery with the points and Folding down prongs sharp edges downwards. If you do not need the prongs, fold them down. Etagere Push the lever forwards and fold Use the cutlery shelf and space un- down the prongs ⁠...
  • Page 24: Basket Heights

    en Before using for the first time Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery drawer Setting Top basket Bottom basket 1 max. ø 16 cm 31 cm 2 max. ø 18.5 cm 27.5 cm 3 max.
  • Page 25: Setting The Water Softening System

    Water softening system en Water hardness °E Hardness range mmol/l Setting value 0 - 8 Soft 0 - 1.1 0 - 8 9 - 10 Soft 1.2 - 1.4 9 - 10 11 - 12 Medium 1.5 - 1.8 11 - 12 13 - 15 Medium 1.9 - 2.1...
  • Page 26: Switching Off The Water Softening System

    en Rinse aid system Note: Only use special salt for erally only be used up to a water dishwashers. hardness of 26 °E without adding Do not use salt tablets. special salt. Do not use table salt. ¡ The water hardness is 0 - 8 °E. You do not need to use special Add the special salt to the dis- salt.
  • Page 27: Setting The Amount Of Rinse Aid

    Rinse aid system en Press the catch on the lid of the Press repeatedly until the display dispenser for rinse aid and lift shows "Rinse aid dispenser". ⁠ . Press repeatedly until the right amount of rinse aid has been set. –...
  • Page 28: Detergent

    en Detergent Detergent Description Detergent Detergent Liquid detergent Liquid detergent works faster and is recommen- Find out which detergents are suit- Detergent ded for shorter "Pro- able for your appliance. grammes" → Page 18 Suitable detergents without PreRinse. Sometimes liquid deter- Only use detergents that are suitable gent may leak out despite for dishwashers.
  • Page 29: Unsuitable Detergents

    Detergent en depending on the combination (4in1, ¡ According to manufacturers, com- 5in1, ...), additional components such bined detergents with salt replace- as glass protection or stainless steel ment substances can only be used cleaner. up to a certain water hardness, According to manufacturers, com- usually 26 °E, without adding spe- bined detergents generally only func- cial salt.
  • Page 30: Tableware

    en Tableware Add the detergent to the dry deter- Close the lid of the detergent dis- gent dispenser. penser. 50 ml 25 ml 15 ml a The lid clicks into position. If you are using tablets, one is a The detergent dispenser will open enough.
  • Page 31: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 32: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 33: Setting A Programme

    Basic operation en Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "Finished". Press the right programme button. ▶...
  • Page 34: Terminate Programme

    en Basic operation Terminate programme To end a programme early or to switch from a programme that has already started, you will need to can- cel it first. Press for approx. ▶ 4 seconds. a All displays light up. a As soon as the displays are off, the display shows "Programme was terminated."...
  • Page 35: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Selection Description Time setting 00:00 - 24:00 Set the current time.
  • Page 36: Changing Basic Settings

    en Basic settings Basic setting Selection Description Eco forecast Switch EcoCheck on or off. When selecting the programme, the average wa- ter consumption and energy consumption is briefly shown on the display. emotionLight Switch the interior lighting of the appliance on or On via main switch off.
  • Page 37: Home Connect

    Home Connect  en To save the settings, press Home Connect quick start approx. 3 seconds. Connect your appliance to a mobile device quickly and easily. Home Connect Home Connect Installing app Install the Home Connect app on This appliance is network-capable. Home Connect your mobile device. Connect your appliance to a mobile device to control its functions via the Home Connect app.
  • Page 38: Home Connect Settings

    en Home Connect Home Connect settings Remote Diagnostics Adapt Home Connect to your needs. Customer Service can use Remote You can find the Home Connect set- Diagnostics to access your appliance tings in the basic settings for your ap- if you contact them, have your appli- pliance.
  • Page 39: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 40 en Cleaning and servicing Phase Removal of Detergent Placement Grease and limescale Liquid machine care product Appliance interior, e.g. bottle or machine descaler in hung in the cutlery basket or powder form. powder in the interior. Food remnants and de- Machine cleaner Detergent dispenser posits To ensure optimum cleaning perform-...
  • Page 41: Filter System

    Cleaning and servicing en Pull down the micro filter to re- Filter system move. The filter system removes coarse soiling from the dishwashing cycle. Press the locking catches gether and lift the coarse filter out ⁠ . Micro filter Fine filter Coarse filter Cleaning filters Soiling in the dishwashing water may...
  • Page 42: Cleaning Spray Arms

    en Cleaning and servicing Cleaning spray arms Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠ . Pull up the lower spray arm to re- move.
  • Page 43: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 44 en Troubleshooting Fault Cause Troubleshooting E:3200 or indicator for wa- The filters in the water con- Switch off the appliance. ter supply lights up. nection of the supply or Pull out the mains plug. AquaStop hose are blocked. Turn off the water tap. Unscrew the water connection.
  • Page 45: Washing Results

    Troubleshooting en Fault Cause Troubleshooting E:9001 lights up. Mains voltage is too low. This is not a fault on the appliance. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. A different error code ap- A technical fault is present.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Detergent residue in the ap- Tabs are used in the quick Select a more intensive "Pro- ▶ gramme" → Page 18 or use pliance or short programme. Dissolv- "Powder detergent" → Page 28. ing time of the tab is not at- tained.
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Stubborn white coatings are Too little detergent is being Increase the amount of detergent ▶ present on tableware, inside used. used or change "Detergent " → Page 28. the appliance or the door. Washing programme selec- Select a more intensive washing ▶...
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 51 Troubleshooting en Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 52: Home Connect Problem

    en Troubleshooting Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 53: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting Appliance cannot be Appliance functions have Pull out the mains plug or switch off switched on or operated. failed. the fuse. Wait at least 2 minutes. Connect the appliance to the power supply. Switch the appliance on. Appliance does not start.
  • Page 54: Noise

    en Troubleshooting Fault Cause Troubleshooting Lid on the detergent dis- Detergent dispenser or lid Remove detergent residue. ▶ penser cannot be closed. are blocked by sticky deter- gent residue. Noise Fault Cause Troubleshooting Filling valves making knock- Caused by the domestic in- Can only be remedied in the do- ▶...
  • Page 55: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 56: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 57: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en With any warranty claims, we will from water damage, the appliance make sure that your appliance is re- must be connected to the power paired by trained after-sales techni- supply. cians using genuine spare parts, in- ¡ The liability guarantee is valid for cluding after the manufacturer's war- the service life of the appliance.
  • Page 58 A detailed RED Declaration of Con- and Open Source Software formity can be found online at This product includes software com- www.siemens-home.bsh-group.com ponents that are licensed by the among the additional documents on copyright holders as free software or the product page for your appliance.
  • Page 59 Technical specifications en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001582888* 9001582888 (001006) 650 P5...

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