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F-2
4.
Internet Newsgroups. They are a great source of information and many people
there
can
offer
alt.comp.periphs.mainboard.abit, is an ideal forum for the public to exchange
information and discuss experiences they have had with ABIT products. Many
times you will see that your question has already been asked before. This is a
public Internet news group and it is reserved for free discussions, Here is a list of
some of the more popular ones:
alt.comp.periphs.mainboard.abit
comp.sys.ibm.pc.hardware.chips
alt.comp.hardware.overclocking
alt.comp.hardware.homebuilt
alt.comp.hardware.pc-homebuilt
Ask your reseller. Your ABIT authorized distributor should be able to provide the
fastest solution to your technical problem. We sell our products through distributors who
sell to resellers and stores. Your reseller should be very familiar with your system
configuration and should be able to solve your problem much more efficiently than we
could. After all, your reseller regards you as an important customer who may purchase
more products and who can urge your friends to buy from him or her as well. They
integrated and sold the system to you. They should know best what your system
configuration is and your problem. They should have reasonable return or refund
policies. How they serve you is also a good reference for your next purchase.
5.
Contacting ABIT. If you feel that you need to contact ABIT directly you can
send email to the ABIT technical support department. First, please contact the
support team for the branch office closest to you. They will be more familiar with
local conditions and problems and will have better insight as to which resellers
offer what products and services. Due to the huge number of emails coming in
every day and other reasons, such as the time required for problem reproduction,
we will not be able to reply to every email. Please understand that we are selling
through distribution channels and don't have the resources to serve every end-
user. However, we will try to do our best to help every customer. Please also
remember that for many of our technical support team English is a second
language, you will have a better chance of getting a helpful answer if your
question can be understood in the first place. Be sure to use very, simple, concise
language that clearly states the problem, avoid rambling or flowery language and
always list your system components. Here is the contact information for our
branch offices:
BF6
help.
ABIT's
Internet
Appendix F
News
group,
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