Getting Help From Canon; Troubleshooting - Canon BJC-4300 Series User Manual

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support options
including*:
24-hour, 7-day-a-week, toll free automated support for troubleshooting issues on most
current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday through Friday, 8:00
a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding
holidays)for products still under warranty** (1-757-413-2848)
Speak to a technician (currently $24.99) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under warranty
(1-800-423-2366)
E-mail support via the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
24-hour Bulletin Board Service (1-757-420-2000)
*Support program specifies subject to change without notice.
**Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day (seven
days a week) at 1-800-263-1121
In other countries contact your Canon Dealer.