After-Sale Service; Warranty - CITROEN C-CITY28L User Manual

AFTER-SALE SERVICE

Please contact your Retailer for any technical problem.

WARRANTY

Carefully read all instructions before using the electric bike.
This product is warranted to be free from defects in materials, workmanship and functionality (aesthetic parts are excluded) for a
period of 2 years starting from the date of purchase in case of receipt, for a period of 1 year starting from the date of purchase in
case of invoice.
This warranty shall not apply to any products that have been subjected to misuse, negligence, accidental or abnormal conditions
of operation, and does not covers the natural capacity fadeout.
This warranty shall not apply when a battery losts its capacity due to not being used for a long period, damages or malfunctions
due to accidents, improper use, negligence or damages clearly caused by an external agent. The warranty does not cover indirect
damages as well as direct and indirect costs, such as: loss of use, telephone, rescue, towing and overnight stay expenses, as well
as any other financial burden.
Please refer to qualified and authorized people for the repair of the electric bike.
A non-professional repair may cause malfunction and risks and void your warranty rights.
Warranty for the battery: 6 months.
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