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Problem
Cooktop crack
Cooktop crack caused by impact of object
• A: Out of warranty
• A: In warranty
• DO NOT store heavy items above the cooktop surface as they could fall and
• DO NOT scratch the cooktop or the cooktop could crack.
• Clean the cooktop before and after using.
NOTE
• Damage caused after delivery (Not covered by warranty)
Cooktop enamel
Improper usage
chipping off
• Do not hit enamel cooktop.
Pitting of the
If not removed immediately, sugary spillovers (such as preserves, ketchup,
cooktop glass
tomato sauce, jellies, fudge, candy, syrups, or chocolate) or melted plastic or foil
can cause surface pitting of the cooktop. (Not covered by warranty)
• Remove the molten material IMMEDIATELY with a metal razor scraper.
• For safety, wear an oven mitt or hot pad while scraping the hot surface.
Oven or racks are
Aluminum foil has melted in the oven
stained after
using aluminum
foil
• Never cover the oven bottom or cover an entire rack with materials such as
• If the foil has already melted onto the oven, it will not affect the performance of
-
Mechanical breakage
a
-
Primary crack
Secondary crack
b
c
damage it.
aluminum foil.
the oven.
Possible Cause & Prevention
A
LIMITED WARRANTY
B
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