Starting The T-Mobile 5G Gateway; Connecting Devices; Connecting Wi-Fi Devices - SAGEMCOM FAST 5688W User Manual

5g gateway
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electrical outlet.
Please use only the power adapter provided with your Gateway. The USB Type-C power cable must be capable of supporting
100–240V (volts) AC adapter 50–60Hz frequency and 2.5A of current at DC 15V

Starting the T-Mobile 5G Gateway

After the gateway is connected to a power source, press the Power button on the gateway rear panel. The LCD screen displays an
animated T-Mobile logo that indicates the gateway is starting up.
If this is your first time installing the gateway, you will be instructed to download the mobile app.
Four small dots displayed on the LCD panel indicates available screens. Take a moment to browse these screens to see what
information is available. For more information about the LCD screen display, refer to the section "Understanding the LCD" on p age 14.
The startup sequence is complete when the LCD shows:
Connection
Devices
Messages
Language

Connecting Devices

Connecting Wi-Fi Devices

Connect your wireless devices to your network using the Wi-Fi SSID (Wi-Fi name) and Wi-Fi Key (Wi-Fi password), which are found on
the gateway's rear panel. Here is an example of the label:
T-Mobile 5G Gateway User Guide
Page
7
Need help? Visit
https://www.t-mobile.com/internethelp
or call T-Mobile customer service at
or call Metro support service at
1-844-275-9310
1-888-8Metro8

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Questions and answers

steve van zant
January 21, 2025

I want to power this router from a UPS. Do I have to go into the C-port at 15V, or can I use the POE (ethernet ports) ?

1 comments:
Mr. Anderson
February 10, 2025

The SAGEMCOM FAST 5688W router requires a 15V connection to the USB Type-C port and cannot be powered using Power over Ethernet (PoE) through the Ethernet ports.

This answer is automatically generated

Lisa
April 5, 2025

I just want to leave a comment and don't see anywhere else to leave it. Thank you so much for having this information here. T-moble's site did not have instructions to hard reset this model and I was so frustrated becausenothing else would work. I was finally able to get the internet reconnected and able to sleep knowing my son's medical devices were connected properly and would not drop every few minutes.

Harold N Dittlinger
April 14, 2025

How do I reset the wi-fi password

1 comments:
Mr. Anderson
April 15, 2025

To reset the Wi-Fi password on a SAGEMCOM FAST 5688W, follow these steps:

1. Access the gateway settings by using a script and entering the admin password from the sticker on the device (not the Wi-Fi password).
2. If you changed the admin password, use the updated one.
3. Once logged in, you will see a menu with several options.
4. Navigate through the menu to find the option to change or disable Wi-Fi settings.
5. Make the desired changes, including updating the Wi-Fi password.

If you cannot access the settings due to a forgotten admin password, perform a hard reset:

1. Make sure the device has power.
2. Press and hold the reset button on the gateway until the device resets.
3. After reset, use the default admin credentials on the device sticker to log in and update the Wi-Fi password.

This answer is automatically generated

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