Milestone pro MP-SUH41MV User Manual

Milestone pro MP-SUH41MV User Manual

4k 4x1 seamless switcher with multi-view

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User Manual
MP-SUH41MV
4K 4X1 Seamless Switcher with Multi-view
All Rights Reserved
Version: MP-SUH41MV_2019V1.0

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Summary of Contents for Milestone pro MP-SUH41MV

  • Page 1 User Manual MP-SUH41MV 4K 4X1 Seamless Switcher with Multi-view All Rights Reserved Version: MP-SUH41MV_2019V1.0...
  • Page 2 4K 4x1 Seamless Switcher with Multi-view Preface Read this user manual carefully before using the product. Pictures shown in this manual are for reference only. Different models and specifications are subject to real product. This manual is only for operation instruction, please contact the local distributor for maintenance assistance.
  • Page 3 4K 4x1 Seamless Switcher with Multi-view SAFETY PRECAUTIONS To ensure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference. Unpack the equipment carefully and save the original box and packing material for ...
  • Page 4: Table Of Contents

    4K 4x1 Seamless Switcher with Multi-view Table of Contents 1. Product Introduction ....................1 1.1 Features ......................1 1.2 Package List ...................... 2 2. Specification ....................... 3 3. Panel Description ......................5 3.1 Front Panel ......................5 3.2 Rear Panel ......................6 4.
  • Page 5 4K 4x1 Seamless Switcher with Multi-view 8.2 RS232 Command .................... 27 8.2.1 System Control ..................27 8.2.2 Signal Switching ..................28 8.2.3 Audio Switching ..................29 8.2.4 Function Setting ..................30 8.2.5 CEC Command ..................36 8.2.6 Special Commands ................41 9.
  • Page 6: Product Introduction

    4K 4x1 Seamless Switcher with Multi-view 1. Product Introduction The 4K Multi-view switcher is seamless video scaler designed to enable a true 4K display. The switcher features four HDMI inputs and one HDMI output which allows you to display four video sources on one display. It also provides a line input, 1 mix input, 1 SPDIF output and 1 analog output for audio processing.
  • Page 7: Package List

    4K 4x1 Seamless Switcher with Multi-view 1.2 Package List 1x MP-SUH41MV 4k 4x1 Seamless Switcher.  1x IR Remote  4x Plastic Cushions  2x Mounting Ears  4x Mounting Screws  2x 3-pin Terminal Block  1x RS232 Cable (3-pin terminal block to DB9) ...
  • Page 8: Specification

    4K 4x1 Seamless Switcher with Multi-view 2. Specification Video Video Input (4) HDMI IN (1~4) Video Input Connector (4) Type-A female HDMI HDMI Input Resolution Up to 4K@30Hz 4:4:4 Video Output (1) HDMI Video Output Connector (1) Type-A female HDMI HDMI Output Resolution Up to 4K@30Hz RGB HDMI Standard...
  • Page 9 4K 4x1 Seamless Switcher with Multi-view Audio Out Connector (1) 3.5mm mini jack Frequency Response 20 Hz to 20 kHz, ± 1dB 2.0 Vrms ± 0.5 dB. 2 V = 16 dB headroom above -10 Max Output Level dBV (316 mV) nominal consumer line level signal <...
  • Page 10: Panel Description

    18G 4x1 Presentation Switcher with Soft Codec & Wireless BYOD 3. Panel Description 3.1 Front Panel ① POWER LED: The LED illuminates green when it is working, and the LED illuminates red when it is standby. ② IR LED: Built-in IR sensor, receive IR signal sent from IR remote. ③...
  • Page 11: Rear Panel

    4K 4x1 Seamless Switcher with Multi-view 3.2 Rear Panel ① HDMI IN: Four type-A female HDMI input ports to connect HDMI source devices. ② LINE IN: 3-pin terminal block to connect audio source device like mobile phone or computer to embed in HDMI audio sources. MIX IN: 3-pin terminal block to connect audio source device like mobile phone or computer to mix HDMI audio sources.
  • Page 12: System Connection

    4K 4x1 Seamless Switcher with Multi-view 4. System Connection 4.1 Usage Precaution Make sure all components and accessories included before installation.  System should be installed in a clean environment with proper temperature and  humidity. All of the power switches, plugs, sockets, and power cords should be insulated and ...
  • Page 13: Front Panel Control

    4K 4x1 Seamless Switcher with Multi-view 5. Front Panel Control 5.1 Multi-views Selection Factory default is four quarter views, and factory default input and output corresponding relation is input1 -> window A, input2 -> window B, input3 -> window C, input 4-> window D.
  • Page 14: Video Switching Status Inquiry

    4K 4x1 Seamless Switcher with Multi-view 4. Manual switching is enabled in the auto switching mode and does not exit it. 5. When full screen mode changes into multi-view mode, the AUTO mode will not exit. 5.3 Video Switching Status Inquiry In the Multi-view mode (Window A, B, C or D LED illuminate blue).
  • Page 15: Ir Remote

    4K 4x1 Seamless Switcher with Multi-view 6. IR Remote ① INPUTS: Press 1-4 button to select the input sources. Press AUTO button to automatically detect the input sources. ② SELECT/FULL SCREEN: Press A-D button to display corresponding input as full-screen mode. ③...
  • Page 16: Gui Control

    4K 4x1 Seamless Switcher with Multi-view 7. GUI Control In addition to control the system via front panel button and RS232 control software. The system can be controlled via web-based GUI. It allows users to interact with the system through graphical icons and visual indicators. Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below: This system divides into administrator and user mode.
  • Page 17: Multiview Tab

    4K 4x1 Seamless Switcher with Multi-view 7.1 Multiview Tab Type the default user name and password, and then click Login to enter the Multiview Tab shown as below: ① Pre-defined  Pre-defined:  Click the corresponding button (Layout1~16) to select video input view and mode.
  • Page 18 4K 4x1 Seamless Switcher with Multi-view  Click Setting button to enter Window Select, and select any one of input sources and corresponding output shown windows.
  • Page 19 4K 4x1 Seamless Switcher with Multi-view ② User-defined  Click 1, 2, 3, or 4 button to choose User Layout.  Select the corresponding input, set the size and position for each window that you want to display on the layout. ...
  • Page 20: Audio Tab

    4K 4x1 Seamless Switcher with Multi-view 7.2 Audio Tab  Click On button to enter Mix mode, Click Off button to exit Mix mode.  Click Unmute or Mute button to control Audio Output.  Select one audio input among input 1-4 and line audio to set as output audio.
  • Page 21: Resolution Tab

    4K 4x1 Seamless Switcher with Multi-view 7.3 Resolution Tab  Click any one of built-in resolutions for the selected input source device, click Auto button to show the resolution from third-party display device automatically.  Click Confirm button when the selection is completed.
  • Page 22: Rs232 Tab

    4K 4x1 Seamless Switcher with Multi-view 7.4 RS232 Tab  ASCII or HEX command format can be selected.  Baud Rate: Supports 2400, 4800, 9600, 19200, 38400, 57600 or 115200.  Command Ending: NULL, CR, LF or CR+LF can be chosen. ...
  • Page 23: Cec Tab

    4K 4x1 Seamless Switcher with Multi-view 7.5 CEC Tab ① Source  Click Source button to select HDMI input source, and click Function to enter the basic control. ② Display  Click Display buttons to control the third-party display devices.
  • Page 24 4K 4x1 Seamless Switcher with Multi-view ③ User-defined  Select corresponding input source devices and display devices to control via CEC commands.
  • Page 25: Edid Tab

    4K 4x1 Seamless Switcher with Multi-view 7.6 EDID Tab ① Upload  User-defined EDID can be customized by the below steps: Step 1: Prepare the EDID file (.bin) on the control PC. Step 2: Select the EDID file (.bin) according the tooltip. Step 3: Click Apply to upload the user-defined EDID.
  • Page 26 4K 4x1 Seamless Switcher with Multi-view ② Setting  Click Setting button to set built-in EDID.  Click HDMI 1-4 button to select input source.  Click any one of built-in EDIDs for the selected input source device.
  • Page 27: Network Tab

    4K 4x1 Seamless Switcher with Multi-view 7.7 Network Tab  Static IP or Dynamic Host Configuration Protocol (DHCP).  Modify the static IP Address, Subnet Mask, and Gateway.
  • Page 28: Tags Tab

    4K 4x1 Seamless Switcher with Multi-view 7.8 Tags Tab  Modify the input button labels. 7.9 Security Tab Modify the login password.  Lock or unlock the front panel buttons. ...
  • Page 29: Gui Update

    4K 4x1 Seamless Switcher with Multi-view 7.10 GUI Update Web-based GUI for the Seamless Switcher supports online update in http://192.168.0.178:100. First, the Switcher is running. Type the username and password (the same as the GUI log-in settings, modified password will be available only after rebooting) to log in the configuration interface.
  • Page 30: Rs232 Control

    18G 4x1 Presentation Switcher with Soft Codec & Wireless BYOD 8. RS232 Control Connect the RS232 port to control device (e.g. PC) with RS232 cable. The switcher can be controlled by sending RS232 commands. 8.1 RS232 Control Software Installation: Copy the control software file to the control PC. ...
  • Page 31 4K 4x1 Seamless Switcher with Multi-view The main view is shown as below: Parameter configuration area Monitoring area, show the commands and its feedback information. Command sending area Please set the parameters of COM number, bound rate, data bit, stop bit and the parity bit correctly, and then you are able to send command in command sending area.
  • Page 32: Rs232 Command

    4K 4x1 Seamless Switcher with Multi-view 8.2 RS232 Command Communication protocol: RS232 Communication Protocol Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none 8.2.1 System Control The ending mark of command is “<CR><LF>”. Command & Feedback Command Description Example #GET_FIRMWARE_VERSION...
  • Page 33: Signal Switching

    4K 4x1 Seamless Switcher with Multi-view 8.2.2 Signal Switching Command & Feedback Command Description Example Switch an input AV signal to one or more outputs #SET_AV INPARAM TO OUTPARAM #SET_AV 3 #SET_AV 1 TO A INPARAM = 1 ~ 4 #SET_AV 1 - HDMI 1 @AV 3 TO A...
  • Page 34: Audio Switching

    4K 4x1 Seamless Switcher with Multi-view 8.2.3 Audio Switching Command & Feedback Command Description Example Mute/Unmute audio #SET_AUDIO_MUTE PARAM #SET_AUDIO_MUTE 1 #SET_AUDIO_MUTE PARAM = 0 ~ 1 @AUDIO_MUTE 1 0 - DISABLED 1 - ENABLED #GET_AUDIO_MUTE #GET_AUDIO_MUTE Get the audio mute status @AUDIO_MUTE 1 Set the audio output source #SET_AUDIO_SRC PARAM...
  • Page 35: Function Setting

    4K 4x1 Seamless Switcher with Multi-view 8.2.4 Function Setting Command & Command Function Feedback Example Set the RS232 baud rate. #SET_RS232_BAUD PARAM PARAM = 1 ~ 7 1 - 115200 #SET_RS232_BAUD 0 2 - 57600 #SET_RS232_BAUD @RS232_BAUD 5 3 - 38400 4 - 19200 5 - 9600 6 - 4800...
  • Page 36 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Set the EDID mode #SET_EDID_MODE PARAM1 PARAM2 PARAM1 = 1 ~ 4 1 - HDMI 1 #SET_EDID_MODE 1 2 - HDMI 2 #SET_EDID_MODE 3 - HDMI 3 @EDID_MODE 1 1 4 - HDMI 4 PARAM2 = 1 ~ 4 1 - 1920x1080 60HZ PCM 2CH...
  • Page 37 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Enter/exit standby mode #SET_POWER PARAM #SET_POWER 1 #SET_POWER @POWER 1 PARAM = 0 ~ 1 0 - STANDBY MODE 1 - POWER ON MODE #GET_POWER #GET_POWER Get the standby status @POWER 1 Set multiview mode #SET_MV_MODE PARAM...
  • Page 38 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example #GET_STATUS @V1.0.0 @VIDEO OUT A B C D IN 1 2 3 4 @AUDIO_SRC 1 @OUTPUT_RES 7 @AUTO_SWITCH 1 @EDID_MODE 1 2 @EDID_MODE 2 2 @EDID_MODE 3 2 @EDID_MODE 4 2 @KEYPAD_LOCK 0 @RS232_BAUD 5...
  • Page 39 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Enable/Disable auto detect signal to do CEC action. #SET_SYNCACT_CEC #SET_SYNCACT_CEC PARAM #SET_SYNCACT_CE PARAM = 0 ~ 1 @SYNCACT_CEC 1 0 - DISABLED 1 - ENABLED #GET_SYNCACT_CE Get the CEC action state by auto #GET_SYNCACT_CE detect signal @SYNCACT_CEC 1...
  • Page 40 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Enable/Disable auto power function #SET_AUTO_POWER #SET_AUTO_POWER PARAM #SET_AUTO_POWER PARAM = 0 ~ 1 @AUTO_POWER 1 0 - DISABLED 1 - ENABLED #GET_AUTO_POWER #GET_AUTO_POWER Get the auto power function state @AUTO_POWER 1 Set the DISPLAY OFF message loop counter...
  • Page 41: Cec Command

    4K 4x1 Seamless Switcher with Multi-view 8.2.5 CEC Command Command & Command Function Feedback Example Send CEC MENU command to source #SET_SRC_MENU PARAM PARAM1 = 1 ~ 4 #SET_SRC_MENU 1 #SET_SRC_MENU 1 - HDMI 1 @SRC_MENU 1 2 - HDMI 2 3 - HDMI 3 4 - HDMI 4 Send CEC UP command to source...
  • Page 42 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Send CEC RIGHT command to source #SET_SRC_RIGHT PARAM #SET_SRC_RIGHT 1 #SET_SRC_RIGHT PARAM1 = 1 ~ 4 @SRC_RIGHT 1 1 - HDMI 1 2 - HDMI 2 3 - HDMI 3 4 - HDMI 4 Send CEC BACK command to source #SET_SRC_BACK PARAM...
  • Page 43 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Send CEC OFF command to source #SET_SRC_OFF PARAM PARAM1 = 1 ~ 4 #SET_SRC_OFF 1 #SET_SRC_OFF 1 - HDMI 1 @SRC_OFF 1 2 - HDMI 2 3 - HDMI 3 4 - HDMI 4 Send CEC STOP command to source #SET_SRC_STOP PARAM...
  • Page 44 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Send CEC PREV command to source #SET_SRC_PREV PARAM PARAM1 = 1 ~ 4 #SET_SRC_PREV 1 #SET_SRC_PREV 1 - HDMI 1 @SRC_PREV 1 2 - HDMI 2 3 - HDMI 3 4 - HDMI 4 Send CEC NEXT command to source #SET_SRC_NEXT PARAM...
  • Page 45 4K 4x1 Seamless Switcher with Multi-view Command & Command Function Feedback Example Send CEC OFF command to #SET_DIS_OFF #SET_DIS_OFF displayer @DIS_OFF Send CEC SOURCE command to #SET_DIS_SOURCE #SET_DIS_SOURCE displayer @DIS_SOURCE #SET_DIS_MUTE Send CEC MUTE command to #SET_DIS_MUTE @DIS_MUTE/UNMU displayer Send CEC volume plus command to #SET_DIS_VOL+ #SET_DIS_VOL+ displayer...
  • Page 46: Special Commands

    4K 4x1 Seamless Switcher with Multi-view 8.2.6 Special Commands Note: The below commands don’t need ending mark. Command & Command Description Feedback Example Send the command "XXXX" to the 3th device while the system enter power on mode. #SET_ON_05:12345 #SET_ON_(PARAM):XXXX 1234567 PARAM = 01~07 (When the power is...
  • Page 47 4K 4x1 Seamless Switcher with Multi-view Command & Command Description Feedback Example Send the command "XXXX" to the 3th device while the system enter power off or standby mode. #SET_OF_(PARAM):XXXX #SET_OF_05:ABCD PARAM = 01~07 01 - 115200 ABCDEFG 02 - 57600 (When the power is #SET_OF_(PARAM):XXXX 03 - 38400...
  • Page 48: Firmware Upgrade

    18G 4x1 Presentation Switcher with Soft Codec & Wireless BYOD 9. Firmware Upgrade 1) Prepare the latest upgrade file (.bin) and rename it as “FW_MV bin” on PC. Power off the switcher and connect the FIRMWARE port of switcher to the PC with Type-A USB cable.
  • Page 49: Panel Drawing

    4K 4x1 Seamless Switcher with Multi-view 10. Panel Drawing HDMI SPDIF AUDIO RS232 DC 24V 285.0 mm 4K 4x1 HDMI Seamless Switcher w/ Multiview SWAP RESIZE MULTIVIEW AUTO SWAP RESIZE...
  • Page 50: Troubleshooting & Maintenance

    4K 4x1 Seamless Switcher with Multi-view 11. Troubleshooting & Maintenance Problems Potential Causes Solutions Bad quality of the connecting cable Try another high-quality cable. Output image with white Make sure the connection is noise. Fail or loose connection good. Check with oscilloscope or No signal at the input / output end.
  • Page 51: Customer Service

    4K 4x1 Seamless Switcher with Multi-view 12. Customer Service The return of a product to our Customer Service implies the full agreement of the terms and conditions hereinafter. There terms and conditions may be changed without prior notice. 1) Warranty The limited warranty period of the product is fixed three years.

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