User manual ME 5-20KTL-3PH 1. Basic safety information 1.1. Safety instructions Read and understand the instructions of this manual, and be familiar with relevant safety symbols in this chapter, then start to install and troubleshoot the equipment. According to the national and state requirements, before connecting to the electrical grid, you must get permission from the local electrical grid operation can only be performed by qualified electrical engineer.
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User manual ME 5-20KTL-3PH inverter. Transport requirements If you find packing problems that may cause the damage of the inverter, or find any visible damage, please immediately notice the responsible transportation company. You can ask solar equipment installation contractor or Shenzhen SOFARSOLAR Co.Ltd.
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User manual ME 5-20KTL-3PH Before the electrical connection, please make sure the battery switch is off ! Danger All installation accomplished only by professional electrical engineer! Must be trained; Completely read the manual operation and understand relevant Warning matter. Get permission from the local electrical gird operator, complete all electrical connections by professional electrical engineer, then connect inverter to electrical grid.
User manual ME 5-20KTL-3PH impose no unacceptable effect upon the environment. Therefore, EMC represents the quality characters of an electrical equipment.The inherent noise-immune character: immunity to internal electrical noise.External noise immunity: immunity to electromagnetic noise of external system.Noise emission level: influence of electromagnetic emission upon environment.
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User manual ME 5-20KTL-3PH ME 5-20KTL-3PH Please read this manual before install This indicates the degree of protection of the equipment according to IEC standard 70-1 (EN 60529 June 1997). Positive pole and negative pole of the input voltage (DC). This side up, ME 5-20KTL-3PH inverter must always be transported, handled and stored in such a way that the arrows always point upwards.
User manual ME 5-20KTL-3PH 2. Product characteristics 2.1. Product informations ME 5-20KTL-3PH is an AC coupled bi-directional battery converter. Customers can purchase batteries&ME 5-20KTL-3PH as an energy storage add-on to his/her existing renewable energy system. ME 5-20KTL-3PH helps to achieve optimal usage of renewable energy.
User manual ME 5-20KTL-3PH 2.2. Size description Fig. 2-2 Size chart Front view left view Bracket ① ② ③ 2.3. Function characteristics The ME 5-20KTL-3PH energy storage inverters allow up to 10% overloading to maximize power output, and the Uninterruptible Power Supply (UPS) mode can support inductive loads such as air conditioners or refrigerators with an automatic switchover time of less than 20 milliseconds.
User manual ME 5-20KTL-3PH 3. Installation Installation notes Do NOT install the ME 5-20KTL-3PH on flammable material. Do NOT install the ME 5-20KTL-3PH in an area used to store Flammable or explosive material. Dager The enclosure and heat sink are very hot while the inverter is working, therefore do NOT install the ME 5-20KTL-3PH in places where you might touch them inadvertently.
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User manual ME 5-20KTL-3PH Checking Deliverables After unpacking the inverter, check whether deliverables are intact and complete. If any damage is found or any component is missing, contact the dealer. Table3-1 Components and mechanical parts that should be delivered Picture Description Quantity Inverter...
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User manual ME 5-20KTL-3PH 8 pin terminal Matching terminal resistance 1pcs (parallel system) DRMs connector 1pcs CT 6pin connector 1pcs Three phase electronic energy 2pcs meter Split Core Current Transformer AKH-0.66/K-Φ24 200A/5A 6pcs (CT to be connected to the DTSU666 Meter only) COM 16pin connector 1pcs Manual...
User manual ME 5-20KTL-3PH 3.3. Product Overview ME 5-20KTL-3PH inverter is 100% strictly inspected before package and delivery. It is forbidden to put the ME 5-20KTL-3PH inverter upside down during delivery. Please check the product package and fittings carefully before installation. CAUTION Fig.3-2 ME 5-20KTL-3PH inverter overview Table 3-2 ME 5-20KTL-3PH inverter overview...
User manual ME 5-20KTL-3PH Remove and install AC terminal Cross screwdriver screws Removal tool Remove PV terminal Wire stripper Strip wire 5mm Allen Turn the screw to connect rear panel Wrench with inverter. Crimping tool Used to crimp power cables Multi-meter Used to check grounding Marker...
User manual ME 5-20KTL-3PH Application environment definition Environment Ambient Relative Relative Humidity Condition Temperature Humidity a.Indoor -25~40°C 4%~100% conditioned b.Indoor -20~50°C 4%~100% Unconditioned c.outdoor Unconditioned -25~50°C 4%~100% without solar effects d. outdoor unconditioned -25~60°C 4%~100% with solar effects The inverter can work for indoor uncinditioned or outdoor unconditioned with solar effects environment.The operating temperature is -25 to +60℃, derating above +45℃.
User manual ME 5-20KTL-3PH 200 mm ⑦ 3.7. Moving the ME 5-20KTL-3PH Step 1 Open the packaging, insert hands into the slots on both sides of the inverter and hold the handles, as shown in Fig.3-4. Fig. 3-4 Moving the inverter ①...
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User manual ME 5-20KTL-3PH then mark the hole positions using a marker pen, use the hammer drill to drill holes on the wall. Keep the hammer drill perpendicular to the wall, do not shake when drilling, so as not to damage the wall. If the error of the hole positions is too big, you need to reposition.
User manual ME 5-20KTL-3PH 4. Electrical Connections ME 5-20KTL-3PH inverter is intended to be used in system with battery storage. If not used as intended, the protection provided by the equipment may be impaired. Installation and maintenance of inverter, must be operated by professional electrical engineer.
User manual ME 5-20KTL-3PH AC Load Rated Voltage Conductor 600VAC. Outdoor cross-sectional Connection method: multi-core area:6mm ~ copper cable male and female 10mm terminals are inserted into each other. AC GRID Rated Voltage Conductor Outdoor 600VAC. cross-sectional multi-core Connection method: area:10mm ~...
User manual ME 5-20KTL-3PH Fig.4-1 Connecting PGND cable Note: L2 is 2 to 3mm longer than L1 ② ① 1. M6 Hexagon screw 2. OT Terminal 3. Tapped hole ③ 4.3. Battery Connection Procedure: Step 1 Select the appropriate cable type and specifications according to the table4-2.Remove cable glands from the positive and negative connectors.( It is recommended that the positive and negative be distinguished by different colors).
User manual ME 5-20KTL-3PH terminals of the inverter until you hear a "click" sound, as shown in Fig.4-2 ⑥ To remove the positive and negative connectors from the inverter, insert a removal wrench into the bayonet and press the wrench with an appropriate strength, as shown in Fig.4-2 ⑦...
User manual ME 5-20KTL-3PH Step 3 Connect the wire to the terminal according to the identification on the terminal, as shown in Fig.4-3 ③④ Step 4 Connect the terminal to the machine port and rotate the clamp clockwise. Fig.4-3 Load connection A:30~50mm B:3~5mm ①...
User manual ME 5-20KTL-3PH Fig.4-4 Grid connection A:30~50mm B:3~5mm ① ② ③ ④ ⑤ ⑥ 4.6. External communication interface 4.6.1 USB/WIFI communication interface Fig.4-5 USB/WIFI communication interface ③ ① ② NOTE:Connection method: male and female terminals are inserted into each other. Table4-3 Interface description Definition Function...
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User manual ME 5-20KTL-3PH 4.6.2 DRMs interface- Logic interface Fig.4-6 Logic interface 1.White and orange 2.Orange 3.White and green 4.Blue 5.White and blue 6.Green 7.White and brown 8.Brown ③ ① ② ④ ⑥ ⑤ Procedure: Step 1 Press the wire terminals in color sequence. Step 2 Route Cable terminal through the cable gland, Insert the communication cable into the RJ45 connector.
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User manual ME 5-20KTL-3PH Demand response modes (DRMs) (b)Logic interface for VDE-AR-N 4105:2018-11, is in order to control and/or limit the inverter’s output power. The inverter can be connected to a RRCR (Radio Ripple Control Receiver) in order to dynamically limit the output power of all the inverters in the installation. Fig.4-7 Inverter –...
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User manual ME 5-20KTL-3PH Not Connected Not Connected Not Connected Not Connected Table 4-6 The inverter is preconfigured to the following RRCR power levels,close is 1, open is 0 Active Power Cos(φ) 100% (c)Logic interface for EN50549-1:2019, is in order to cease active power output within five seconds following an instruction being received at the input interface.
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User manual ME 5-20KTL-3PH ① ② ③ ④ ⑤ NOTE:Connection method: male and female terminals are inserted into each other. Please refer to the following figure for RS485 connection When you need to use RS485 as a cascade of monitoring between inverters. Fig.4-10 RS485 connection(cascade of monitoring between inverters) Table 4-9 Interface description Definition...
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User manual ME 5-20KTL-3PH RS485B1-1 RS485 differential signal – RS485B1-2 RS485 differential signal – RS485A2 RS485 differential signal + Communicate with electricity meters RS485B2 RS485 differential signal - CAN0_H CAN high data Used for communication with CAN0_L CAN low data lithium battery BMS, the inverter can automatically identify the GND.S...
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User manual ME 5-20KTL-3PH When the battery is a Inner BMS battery, the battery NTC temperature sensor must be connected to the COM interface of the inverter. The two leads of the battery NTC temperature sensor have no polarity and do not need to be distinguished. Connect them to PIN12 and PIN13 of the COM interface respectively.
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User manual ME 5-20KTL-3PH When using the parallel system, the inverter settings and notes please refer to this manual<6.3.2 Advanced setting→6.Parallel setting>. NOTE: 1.The first and last inverters need to be connected to the 8Pin terminal. 2.The working state of all machines in the parallel machine system must be consistent.
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User manual ME 5-20KTL-3PH The current sensor outputs a Ict_S+ positive electrode The current sensor outputs a Ict_T- negative electrode Used to connect T phase current sensor of power grid The current sensor outputs a Ict_T+ positive electrode Fig.4-17 CT interface ①...
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User manual ME 5-20KTL-3PH Customers can choose CT of different specifications according to the actual situation, and it can be matched by modifying the electrorheological ratio on the ammeter, but the rated secondary current of CT must be 5A. Meter: DTSU666 Voltage AC 3×230/400V Current...
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User manual ME 5-20KTL-3PH Wiring according to the wiring method as shown in "Figure 5-16 Plan B”. The setting of Anti-Reflux Power function is the same as that of Plan A. Please Note: Anti-Reflux Function = Export Limit function Reflux Power = Export Power Hard Anti-Reflux control = Hard Export limit control Anti-Reflux Control = Soft Export limit control When Anti-Reflux function is enabled, the reflux power of point of common...
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User manual ME 5-20KTL-3PH system. The short-circuit protection current is 60A (RMS) and above. ME 5K~8KTL-3PH inverter output AC overcurrent protection: 65A (peak) \46A (RMS). It is recommended to install isolator on the AC side of ME 5K~8KTL-3PH system. The short-circuit protection current is 50A (RMS) and above. If the grounding type of the grid power distribution system requires the ground wire and the neutral wire to be connected together, a short-circuit bar needs to be used to short-circuit the neutral wire and the ground wire in the power distribution...
User manual ME 5-20KTL-3PH 4.7. Communication method 5-20KTL-3PH offer RS485 (standard) and WiFi/GPRS (optional) communication modes: A. Single inverter communication : 1. RS485 Refer to the figure shown below, connect the RS485+ and RS485- of the inverter to the TX+ and TX- of the RS485→ USB adapter, and connect the USB port of the adapter to the computer.(NOTE :...
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User manual ME 5-20KTL-3PH APP:Android: Go to Android Market and search “SolarMAN”. IOS: Go to App Store and search “SolarMAN”. SolarMAN-3.0-Web User Manual,Please visit the https://doc.solarmanpv.com/web/#/7. SolarMAN-App User Manual,Please visit the https://doc.solarmanpv.com/web/#/14. B. Communication between multiple inverters : 1. RS485 RS485 wires are connected in parallel between inverters, Connect the RS485+ and RS485- of the inverter to the TX+ and TX- of the RS485→USB adapter;...
User manual ME 5-20KTL-3PH 5. Buttons and indicator lights Fig.5-1 Buttons and indicator lights 5.1. Buttons press “Back” to the previous screen or enter the main interface. press “Up” to the upper menu option or value plus 1. press “Down”...
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User manual ME 5-20KTL-3PH setting require professional and technical personnel to conduct them by issuing and transmitting instructions on the remote monitoring platform, on the premise that the data acquisition rod is installed (WiFi/GPRS/Ethernet) . And the account must be authorized by SOFARSOLAR.
User manual ME 5-20KTL-3PH 6. Operation ( commission ) 6.1. Double Check Please double check the following before operation. Inverter is firmly fastened to the mounting bracket on the wall. BAT+/BAT- wires are firmly connected, polarity and voltage are correct. DC isolator is correctly connected between battery &...
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User manual ME 5-20KTL-3PH Table 6-1 Set the parameters Parameter Note 1.OSD Language Option The default English. If you are connected to the host computer such 2.System time setting as collector or mobile phone APP, the time and confirmation should have been calibrated to the local time. *3.Safety parameter USB Disk to import locally/MobileAPP to import...
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User manual ME 5-20KTL-3PH Italia CEI0-21 In Areti Brazil 230 Australia-A Brazil 254 Australia-B 000* Slovakia VSD Australia-C 001* Slovakia SSE Spain RD1699 002* Slovakia ZSD 000* Turkey 000* Ukraine Denmark Norway Denmark TR322 Norway-LV 000* Greece Continent Mexico LV 001* Greece island Wide-Range-60Hz...
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User manual ME 5-20KTL-3PH limit disconnection time Undervoltage 2(V<<) Undervoltage 1(V<) 180V Overvoltage 1(V>) 265V Overvoltage 2(V>) 275V 0.2s Region Australia A Australia B Australia C New Zealand Under- Protective frequency 1 function limit 47Hz 47Hz 45Hz 45Hz (F<) value Trip delay time...
User manual ME 5-20KTL-3PH Inverter reactive output 30% supplying 40% sinking (Q) % of S rated Voltage Australia C Inverter reactive output 44% supplying 60% sinking (Q) % of S rated It’s very important to make sure that you have selected the correct country code according to requirements of local authority.
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User manual ME 5-20KTL-3PH In the main interface, press “Down” button to enter grid/battery parameters page. Main interface Down↓ Grid Output Information Grid(V) R......***.*V Grid(V) S.......***.*V Grid(V) T.......***.*V AC Current R....**.**A AC Current S....**.**A AC Current T....**.**A Frequency....**.**Hz Down ↓...
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User manual ME 5-20KTL-3PH the following six options. Main interface Back 1.System Setting 2.Advanced Setting 3.Energy Statistic 4.System Information 5.Event List 6.Software Update 6.3.1 System setting 1. System Setting 1.Language Settings 2.Time 3.Safety Param. 4.Energy Storage Mode 5.Auto Test(Only for Italy) 6.Input Channel Config 7.EPS Mode 8.Communication Addr.
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User manual ME 5-20KTL-3PH 3.Timing Mode 4.Passive Mode Self-use Mode In Self-use mode, inverter will automatically charge & discharge the battery. If PV generation = LOAD If PV generation > LOAD consumption (ΔP < 100W) inverter consumption, the surplus power will won’t charge or discharge the battery.
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User manual ME 5-20KTL-3PH to be installed, and “Anti Reflux Control” function needs to be enabled. For details, please refer to wiring diagram on 4.6.5 of this manual and setting method in Section 6.3.2. Time-of-use Mode If electricity is more expensive in high demand time (peak rate) & electricity is much cheaper in low demand time (off-peak rate).
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User manual ME 5-20KTL-3PH Dec. Mar. Weekday select Mon. Tue. Wed. Thu. Fri. Sat. Sun. Set Timing Mode Changing the value of a rule can set multiple timing rules. 3.Timing Mode Timing Mode Rules. 0:Enabled/Disabled Charge Start 22 h 00 m Charge End 05 h 00 m Charge Power...
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User manual ME 5-20KTL-3PH Test 27.S1 OK! ↓ Wait Testing 27.S2... ↓ Wait Test 27.S2 OK! ↓ Wait Testing 81>S1... ↓ Wait Test 81>S1 OK! ↓ Wait Testing 81>S2… ↓ Wait Test 81>S2 OK! ↓ Wait Testing 81<S1... ↓ Wait Test 81<S1 OK! ↓...
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User manual ME 5-20KTL-3PH If PV generation < LOAD consumption If PV generation is normal,but LOAD (ΔP > 100W), inverter will discharge consumption=0, the surplus power will be stored in the battery. battery. 8. Communication Addr 8.Communication Addr 1.Communication Addr 2.Baud Rate 6.3.2 Advanced setting 2.Advanced setting...
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User manual ME 5-20KTL-3PH B.PYLON/SOFAR 1.Battery Parameter 1.Battery Type 4.Max Discharge (A) 2.Battery Address 5.Discharg Depth 3.Max Charge (A) 6.Save Depth of Discharge For example: if Discharge Depth = 50% & EPS Discharge Depth = 80%. While grid is connected: Inverter won’t discharge the battery when its SOC is less than 50%.
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User manual ME 5-20KTL-3PH 2.Reflux Power ***KW 4. Logic interface Control Enable or disable logical interfaces. Please refer to this manual 4.6.2, inverter logic interface connection for details. 4.Logic interface Control Enable Disable 5. Factory Reset 1.Clear Energy Data 5.Factory Reset 2.Clear Events Clean the inverter of the total power generation.
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User manual ME 5-20KTL-3PH Calibrating Sucess/Fault 8.CT Calibration Check if the battery is charging or discharging when calibration fails。 9. Switch On Off Switch On 9.Switch On Off Switch Off Function: the inverter can be controlled by the inverter switch machine through this menu, so that the inverter can be shut down, the inverter can stop working and turn into standby state, and the inverter can be to normal output working state.
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User manual ME 5-20KTL-3PH 6.3.4 System information 4.System information 1.Inverter Info 2.Battery Info 3.Safety Param. 1.Inverter Info Inverter Info (1) Product SN Software Version Main DSP Software Version Slave DSP Software Version Down↓ Inverter Info (2) Hardware Version Power Level Country Down↓...
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Step 1 Insert the usb flash drive into the compute. Step 2 SOFAR SOLAR will send the Software code to the user who needs to update. After user receive the file,please decompressing file and cover the original file in usb flash drive.
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User manual ME 5-20KTL-3PH Step 5 Then turn on DC switch. Step 6 6.Software Update Input password OK Input 0715 Start Update Updating DSP1 Updating DSP2 Updating ARM Step 7 If the following errors occur, please upgrade again.If this continues many times, contact technical support for help.
User manual ME 5-20KTL-3PH 7. Troubleshooting This section contains information and procedures for solving possible problems with the inverter. This section help users to identify the inverter fault. Please read the following procedures carefully: Check the warning, fault messages or fault codes shown on the inverter ...
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User manual ME 5-20KTL-3PH Turn off the battery and disconnect the DC switch between the battery and the inverter. Wait for 5 minutes before checking the inverter. Follow the steps below to view recorded problems: Press "Back" to enter the main menu in the normal interface. In the interface screen select "Event List", then press "OK"...
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User manual ME 5-20KTL-3PH ID005 GFCI Fault Charge Leakage Fault Check for inverter and wiring. OVRT function is If the alarm occurs occasionally, the ID006 OvrtHigh faulty possible cause is that the electric grid is abnormal occasionally. Inverter will ID007 LvrtLow LVRT function is faulty automatically return to normal operating...
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User manual ME 5-20KTL-3PH error (DC) SPI communication ID034 Spi Fault(AC) error (AC) ID035 SChip_Fault Chip error (DC) ID036 MChip_Fault Chip error (AC) ID037 AuxPowerFault Auxiliary power error ID038 InvSoftStartFail Inverter failed to output ID041 RelayFail Relay detection failure Check the insulation resistance between Low insulation the photovoltaic array and ground ID042...
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User manual ME 5-20KTL-3PH voltage of the inverter. If so, adjust the number of PV modules in series and reduce the PV series voltage to fit the input voltage range of the inverter. After correction, the inverter will automatically return to its normal state. Check whether the battery overvoltage ID070 BatOVP...
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User manual ME 5-20KTL-3PH Meter Comm Meters communication Check whether the meters wiring is ID105 Lose lose correct. ID110 Overload1 Overload protection 1 Please check whether the inverter is ID111 Overload2 Overload protection 2 operating under overload. ID112 Overload3 Overload protection 3 Make sure the inverter is installed where there is no direct sunlight.
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User manual ME 5-20KTL-3PH failure ON inverter. Check whether the problem is solved. RelayFail(unreco ID140 Permanent relay failure If no, please contact technical support. ver) VbusUnbalance(u Bus voltage unbalanced ID141 nrecover) permanent failure ID142 HwSpdFailDC PV surge protection ID143 HwSpdFailAC Grid surge protection ID145 USBFault...
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User manual ME 5-20KTL-3PH inverter is running normally. Please check whether the fan 3 of ID171 FanFault3 Fan 3 fault inverter is running normally. Please check whether the fan 4 of ID172 FanFault4 Fan 4 fault inverter is running normally. BMS over-voltage ID177 BMS OVP...
User manual ME 5-20KTL-3PH 8. Technical Data Battery Parameters Datasheet 5KTL- 6KTL-3 8KTL-3 10KTL- 15KTL- 20KTL- Battery type Li-lon& Lead-acid No. of battery input Battery voltage range 180V-800V Battery voltage range 200-800 240-800 320-800 200-800 300-800 400-800 for full load(V) Nominal.
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User manual ME 5-20KTL-3PH AC Output Data (ON-Grid ) Datasheet 5KTL- 6KTL-3 8KTL-3 10KTL- 15KTL- 20KTL- Nominal AC 5000 6000 8000 10000 15000 20000 power(W) Rated apparent 5000 6000 8000 10000 15000 20000 power(VA) Max. AC power output to utility 5500 6600 8800...
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User manual ME 5-20KTL-3PH Efficiency And Protection Datasheet 5KTL- 6KTL-3 8KTL-3 10KTL- 15KTL- 20KTL- Max. discharge 97.6% 97.6% 97.6% 97.8% 97.8% 97.8% efficiency Max. charge 97.6% 97.6% 97.6% 97.8% 97.8% 97.8% efficiency Battery reverse protection Output over current protection Output over voltage protection Anti-islanding protection...
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User manual ME 5-20KTL-3PH General Data Datasheet 5KTL- 6KTL-3 8KTL-3 10KTL- 15KTL- 20KTL- Dimension 586.6mm*515mm*261.2mm Weight 30kg 34kg Inverter topology Non-Isolation AC: Type Ⅲ Over voltage category DC: Type Ⅱ Protective Class Class I Active anti-islanding ROCOF method Standby self <15W consumption Operating...
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User manual ME 5-20KTL-3PH Feature And Standard Datasheet 5KTL- 6KTL-3 8KTL-3 10KTL- 15KTL- 20KTL- DC terminal Grid AC terminal 5P Connector Back-up AC terminal 5P Connector Display LCD Display Monitoring interfaces Bluetooth / RS485 / WIFI / GPRS (optional) Parallel operation Standard warranty 10 years AS/NZS 4777, VDE V 0124-100, V0126-1-1, VDE-AR-N 4105, CEI...
User manual ME 5-20KTL-3PH 9. Quality Assurance SOFARSOLAR *Factory's Warranty Terms and Conditions for Australia Applicable products These *Factory's Warranty Terms and Conditions (“Terms and Conditions”) only applies to the following products, which are distributed and installed in Australia. Table Product Standard warranty period (months) Inverter...
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User manual ME 5-20KTL-3PH savings or business, pure economic loss, loss of opportunity and any form of consequential, special, indirect, punitive or exemplary loss or damages, whether or not a party was advised of the possibility of such loss or damage; “End User"...
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User manual ME 5-20KTL-3PH under these Terms and Conditions, SOFARSOLAR expressly limits its liability for any breach of a condition or warranty implied by virtue of any applicable legislation (including the ACL) to the following remedies in the event SOFARSOLAR decides a Product to be faulty or otherwise defective during the Warranty Period (or otherwise): The repair of the Product by SOFARSOLAR whether on-site or off-site;...
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User manual ME 5-20KTL-3PH workmanship or material defects upon testing and inspection by SOFARSOLAR. If the purported faulty or otherwise defective Product is deemed free of faults and defects that would qualify a replacement under these Terms and Conditions, then SOFARSOLAR is entitled to charge a retail price of the Product(s), shipping and packaging and any associated labour cost in replacing the purported faulty or otherwise defective Product;...
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User manual ME 5-20KTL-3PH situations (the Dealers or Distributors are responsible and authorized by SOFARSOLAR for the following investigation): Disassembly, attempted repair or modifications performed by any person not authorised by SOFARSOLAR in writing, or serial number or seals have been removed.
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User manual ME 5-20KTL-3PH Limitation of Liability This limited warranty supersedes and otherwise replaces any different SOFARSOLAR warranties and liabilities, whether oral, in writing, (non-obligatory) statutory, contractual, in tort or otherwise, consisting of, without quandary, and where permitted by using relevant law, any implied conditions, warranties or different phrases as regards exemplary quality or fitness for purpose.
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User manual ME 5-20KTL-3PH by SOFARSOLAR; and in all events, exclude Loss relating to any delay in supply of the Product and for any Consequential Loss. SOFARSOLAR guarantees the performance of the Product under the normal working conditions within the standard warranty term and provide limited technical support if applicable.
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User manual ME 5-20KTL-3PH Documentation of previous claims/exchanges (if applicable) The warranty may not be guaranteed if the above information is not provided. Extension of the Warranty Period For SOFARSOLAR inverters, the End User may apply for a Warranty Period extension within 24 months for grid-tied inverter <50kW and 12 months for grid-tied ≥50 kW and energy storage inverter(hybrid) inverters from the date of production from SOFARSOLAR by providing the serial number and copy of the...
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User manual ME 5-20KTL-3PH Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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