HP Compaq Presario,Presario 3BW421 Quick Start Manual page 61

Symptom
Diskette drive light stays on.
Diskette drive cannot save
information to diskette.
6-8 N S H ?
EED OME ELP
Problem
Diskette has been
improperly inserted.
Diskette is damaged.
Diskette is not
formatted.
Diskette is
write-protected.
Diskette is full or file is
too big.
File save command not
properly executed.
Diskette is damaged.
Solution
Remove the diskette and reinsert it as follows:
Insert the edge with the sliding cover into the
drive, face up, and push all the way in until the
diskette stops.
Remove the diskette and insert a new diskette. If
a problem persists, run the Windows
Maintenance Wizard to repair the drive:
1. From the Windows taskbar, click the Start
button.
2. Point to Programmes, then Accessories,
then System Tools, and then click
Maintenance Wizard.
3. Select Perform maintenance now.
4. Click OK.
To format the diskette:
1. On the Windows desktop, double-click the
My Computer icon.
2. Select the diskette (A) drive.
3. Click File, and point to Format.
4. Select the desired options, and click Start to
begin formatting the diskette.
Slide the write-protection tab to the unlocked
position on the diskette.
Use another diskette or compress the file to
reduce the size.
When saving information to the diskette drive,
verify that you are using the correct drive letter.
Replace the damaged diskette.
M P —G S
Y RESARIO ETTING TARTED